Atlantis The Palm ★★★★★

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$560
avg/night
Rate and special offer based on
Check-in: Feb 15, 2016 Check-out: Feb 16, 2016

Fantástic family vacation

Would recommend Sun, Jul 27, 2014
Amazing place!! This hotel is wonderfull have a waterpark inside and aquarium

| DUBAI Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

A INCREDIBLE PLACE IN DUBAI!! AMAZING VACATIONS

Would recommend Sat, Jul 26, 2014
THIS HOTEL IS THE BEST FOR FAMILY VACATIONS! WATERPARK AND AQUARIUM IS INSIDE THE HOTEL!!

Dining

VARIOUS RESTAURANTS IN THE HOTEL

| DUBAI Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Good holiday

Would recommend Sat, Jul 19, 2014
Very nice location and nice hotel, excellence staff. But only disappoinent was although free internet was specified you have to go in their expensive restaurant toget access. For internet in your room it was 99 Diram for a day and not good signal.

Shopping hint

Dubai mall is a must

| Ul Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Great for the sun!

Would not recommend Tue, Jul 15, 2014
The room is very small for deluxe and the bed is small for queen size . More of 4* not 5*!

| U K Family

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 2 /5
  • Location: 3 /5
  • Value: 1 /5

Go Big, Go Dubai

Would recommend Thu, Jun 12, 2014
Our 5 nights at Atlantis were phenomenal. I can't say it's cheap and affordable, but you are paying for the ambiance. The hotel has several amenities, but at high prices. Only downside is that the hotel is at a bit of distance from the main city of Dubai, which is about a 20-30 minute cab ride which will roughly cost you 50 dirhams. The staff at the Atlantis go above and beyond to take care of you. That was the best part. They immediately come to the room for any assistance. WiFi is an issue, you have to pay for it, OR if you book with Emirates airlines, you can become a Skywards member and then it's free. WiFi is a bit slow. There are several things you can do while your at the hotel. Otherwise you can go out on the town. All the malls are basically open til 12 am or 1am. You can book a desert safari at the hotel or go sight seeing. Overall it's a great hotel.

Money saver

Become a skywards member through the Emirates website and you will save 15% on everything practically from food, amenities and stay.

| Elmhurst, IL, USA Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 4 /5

Terrible service at '5-star' Resort

Would not recommend Sat, Jun 7, 2014
From the day I arrived on this long-awaited holiday I had to complain, and I never usually complain! The reception staff attitude was absolutely disgraceful as it was incredibly busy and they simply stopped caring. A long list of complaints quickly built up, from tv not working, power in room cutting for an entire evening to hammering and drilling waking me and my family up at 8am every morning. This was left unexplained and when a room change was requested it resulted in an even bigger problem! The reception tried to give me a room with one king bed and one fold-up childrens bed, this was not what I had paid for and definitely not 5-star worthy! The rectify this we were moved to a room which was like our previous room and given a voucher for a complimentary lunch at one of the restaurants in the resort ( kaleidoscope ). Again this made matters worse, as when the staff at Kaleidoscope saw our 'free voucher' we were treated so badly; made to wait 20 minutes even with a reservation while we could see free tables and watched as other hotel members without reservations walked right in. We were also given different water and drinks to everyone else. I did not expect this sort of service from such a highly talked about resort. Trying to get a manger was a long process and resulted in the same practised monotone apologies as the reception staff. The only good point of this entire resort is The Shore restaurant by the royal pool. The manager there is the most polite man in the entire hotel and should really re-train the rest of them. The staff there are amazing, the food is lovely and me and my family were made to feel very welcomed there, unlike the rest of the Atlantis. Overall, this was a huge let-down, especially after waiting so long for this break. I will never return to Atlantis and would not recommend to any friends.

| London Family

1 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 1 /5
  • Comfort: 5 /5
  • Location: 3 /5
  • Value: 2 /5

Great

Would recommend Mon, Feb 24, 2014
Atlantis is a great hotel, bit pricy but in return you get to stay at a great place where service is first class, water park and lost chambers are really great, my kids absolutely loved it.

Dining

Don't go all inclusive and eat out as much as possible, its worth it as you save money and get a varied dining experience.

| Miadenhead Family

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 3 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Great vacations with kids

Would recommend Mon, Dec 23, 2013
The tank is so impressive with so huge rays. we could stay hours watching at this continuous show. The activities with dolphins is fantastic and slides are the best ever, my sons just loved it ! thanks

| London Family

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 4 /5

A special place

Would recommend Sat, Dec 14, 2013
Staying at Atlantis is really special. The aquarium is captivating, the pool and beach are fantastic, the location and views are great. The water park is also a great treat.

| Houston, Texas Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Brilliant - but hidden charges

Would recommend Tue, Nov 26, 2013
fantastic for activities (Water park, dolphin bay, spa, aquariam, shops etc) and amazing location (sea, view, pool, easy to get downtown) and lovely room. All staff very helpful and polite. My only criticisms would be: 1. No free WiFi in the rooms (charged you £20 a day!) - this is way behind the times. All hotels have free WiFi these days. As did all the other hotels we went for dinner in. Shocking. 2. Tried to 'upsell' us at every point and over-serviced. Need to listen to our requests and deliver, rather than try and change our minds to buy more. And in shops, just leave us alone. We're here to browse and relax. However, would definitly go back!!

Dining

Watch out for cost of alchohol - as its only really for tourists, they mark it up hugely. Average bottle of wine is c£60. Made the holiday extremely expensive!!

| London Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 3 /5