Atlantis The Palm

5 stars
View map of Crescent Road, The Palm, Dubai,

Hotel Overview

Reviewer score
4.4
out of 5
95 reviews
Amazing anniversary trip

My husband and I stayed at the Atlantis for three nights over the may day bank holiday to celebrate... See full review

  • Chris P
  • May 6, 2015
Amazing honeymoon

One of the best places I have ever been. It was our honeymoon and the hotel did everything they... See full review

  • Jones's
  • Mar 3, 2015

Commanding magnificent views of Dubai, Atlantis, and The Palm is positioned like a jewel in the glittering centre point of Palm Island, a man-made island in Dubai. Voted as the Middle East’s Leading Resort at the World Travel Awards for the 6th year running, the hotel offers the ultimate in luxury and activities whilst being close to everything the dazzling emirate of Dubai has to offer. Within its 113 acres the resort boasts Aquaventure; the largest waterpark in the Middle East and Europe with thrills and spills for all ages, Dolphin Bay; Dubai’s 1st mammal rescue and rehabilitation centre focusing on education and conservation and offering unique experiences for the whole family, private beach, 2 swimming pools, The Lost Chambers, Dubai Tennis Academy, a selection of restaurants to tantalise your taste buds, nightclub, kids club, spa and much more. Atlantis, the Palm boasts rich, welcoming decor that contains design elements evoking the sea and its treasures.

Location
The Atlantis resort itself is packed with activities the whole family can enjoy. Explore the Lost Chambers Aquarium, or shop in The Avenues underwater luxury shopping mall, packed with jewelers, designer stores and gourmet food outlets. Take a helicopter tour of Dubai, or indulge in the most sublime treatments in the ShuiQi spa. The Aquaventure Waterpark features record-breaking water slides, pools and shark filled lagoons. If you prefer a quieter beach experience, head to one of the nearby sandy beaches. As night falls, dance the evening away in the NDulge nightclub, or enjoy a live show or music concert at the Live@Atlantis venue.
Dining

Dining options abound at Atlantis, The Palm. Award-winning restaurant Nobu is the creation of renowned chef Nobuyuki Matsuhisa. Designed with variations of silver and pearl, Ossiano is an underwater fine dining experience. Casual dining ranges from a stylish coffee house in the main lobby to Saffron, an Asian-inspired restaurant with 20 theatrical cooking stations. The newly refurbished Imperial Club Lounge offers light snacks and afternoon tea.

Rooms

Atlantis The Palm boasts a distinct aquatic theme throughout the hotel, and the guest rooms are no exception. Every room has touches of the sea in its decor and details, from a bowl of seashells on an accent table, to a depiction of coral on drapery. Room colours pick up the sea theme, with sea-foam coloured chairs, blue window borders and sandy tones on the walls and carpets.

Super suites are the ultimate in luxury, with lavishly designed interiors and impeccable service. The Underwater Suites feature views directly into the underwater world of the resort's lagoon.

Highlights
  • •Situated on Palm Island, Dubai’s iconic man-made island
  • •Resort covers over 113 acres
  • •42-acre Aquaventure Waterpark
  • Kids Club
  • Private Beach
  • Underwater Suites available
  • Dolphin Bay
Nearby attractions
  • Dubai Marina (3.5 mi/5.6 km)
  • Jumeirah Beach (7.2 mi/11.7 km)
  • Dubai International Convention Centre (12.5 mi/20 km)
  • Bur Dubai (14.4 mi/23.2 km)
  • Dubai Museum (14.5 mi/23.4 km)
  • Creek Golf and Yacht Club (15.6 mi/25.2 km)
Business
  • Business centre
  • Meeting rooms
  • High-speed Internet (fees apply)
Transportation
  • Dubai International Airport (21 mi/35 km)
Recreation

Atlantis, The Palm is known for its marine and waterpark options. Adults and children can swim with dolphins, view an underwater city, learn scuba diving (fees apply) and feed Cownose Rays at Shark Lagoon. Aquaventure, the resort's waterpark, features river rides, water slides, private beach, and themed rides like The Tower of Neptune, The Leap of Faith, and Tower of Poseidon.

The spa at Atlantis, The Palm offers an array of relaxing services, from facials and aromatherapy to massages and other body treatments.

Policies
  • There is a compulsory New Year's Eve Gala Dinner fee on 31 Dec for all reservations.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Atlantis The Palm Rooms

OCEAN DELUXE ROOM
Ocean Deluxe rooms (45-47 sqm) enjoy amazing views of the Arabian Sea, with king size bed and a balcony or two queen size beds and French balcony. Bathrooms have a walk-in shower with separate bath and complimentary toiletries. Room amenities include cable/satellite television, fully stocked mini bar, tea and coffee making facilities, internet access at a charge and other. 24 hour room service. Unlimited access to Aquaventure Waterpark and The Lost Chambers Aquarium. Preferential rates to swim with dolphins. 1 free afternoon session at Kids Club or Club Rush for teens.
DELUXE ROOM
Deluxe rooms (45-47 sqm) offer partial views of Arabian Sea or Palm Island, with king size bed and a balcony or two queen size beds and French balcony. Bathrooms have a walk-in shower with separate bath and complimentary toiletries. Room amenities include cable/satellite television, fully stocked mini bar, tea and coffee making facilities, internet access at a charge and other. 24 hour room service. Unlimited access to Aquaventure Waterpark and The Lost Chambers Aquarium. Preferential rates to swim with dolphins. 1 free afternoon session at Kids Club or Club Rush for teens.
IMPERIAL CLUB - ROOM
Imperial Club is the perfect choice for guests seeking additional luxury and comfort, with benefits worth over AED 3000 per day. Take advantage of our dedicated check-in and check-out lounge and ensure a luxurious experience from the moment you arrive. Choose from a variety of breakfast options in 3 locations: Imperial Club lounge, Saffron or Kaleidoscope restaurants from 7:00am to 11:00am daily. Additional benefits includes: all day snacks and refreshments, afternoon tea and pre-dinner cocktails and canapes at the lounge. High speed Internet is available on complimentary basis. Two 30 minute Back, Neck, and Shoulder massages at ShuiQi Spa for the price of one, available daily only between 10:00am - 3:00pm. Unlimited complimentary access to Aquaventure Waterpark and The Lost Chambers Aquarium. Preferential rates to swim with dolphins.
EXECUTIVE CLUB SUITES
The Executive Club Suite is the perfect balance of comfort and space stretching across 101 sqm. Each offers a balcony with full seating where you can rest and recuperate. Boasting a beautifully furnished and expansive living area, along with a separate dining table and work space. All suite guests have exclusive Imperial Club Lounge access with added benefits include: complimentary breakfast, all day snacks, afternoon tea, pre-dinner cocktails and canapes, as well as a book library and complimentary international newspapers plus Complimentary beverages and Snacks in one of 3 restaurants and Bars from 5:00PM to 7:00PM, choose from Nasimi Beach, Seafire & Yuan. Enjoy two 30 minute Back, Neck & Shoulder massages for the price of one from 10AM to 3PM, as well as full use of steam, sauna and jet pool facilities at ShuiQi Spa and Fitness. Free transfers from Dubai International airport are available upon request subject to availability. Please contact the hotel for reservation.
TERRACE CLUB SUITES
Relaxation takes on new dimensions in a Terrace Club Suite, standing at 94 sqm. Experience scenic panoramas unlike any other from your large and furnished terrace balcony, complete with sun loungers and a dining table, the ideal location for sunbathing or al fresco dining in complete privacy. All suite guests enjoy Imperial Club Lounge access which offers: complimentary breakfast, all day snacks, afternoon tea, pre-dinner cocktails and canapes, as well as a book library and complimentary international newspapers plus Complimentary beverages and Snacks in one of 3 restaurants and Bars from 5:00PM to 7:00PM, choose from Nasimi Beach, Seafire & Yuan. Enjoy two 30 minute Back, Neck & Shoulder massages for the price of one from 10AM to 3PM, as well as full use of steam, sauna and jet pool facilities at ShuiQi Spa and Fitness. Free transfers from Dubai International airport are available upon request subject to availability. Please contact the hotel for reservation.
REGAL CLUB SUITES
You will feel like royalty in a Regal Club Suite with 164 sqm of pure opulence, it is the perfect setting for a well-deserved rest and relaxation. It provides exclusive access to our Imperial Club Lounges offering complimentary full hot breakfast, all day snacks, afternoon tea and pre-dinner cocktails and canapes plus complimentary beverages and Snacks in one of 3 restaurants and Bars from 5:00PM to 7:00PM, choose from Nasimi Beach, Seafire & Yuan. Unlimited complimentary access to Aquaventure Waterpark, Lost Chambers Aquarium & daily afternoon session at Kids Club or Club Rush for teens is also offered. Enjoy two 30 minute Back, Neck & Shoulder massages for the price of one from 10AM to 3PM, as well as full use of steam, sauna and jet pool facilities at ShuiQi Spa and Fitness. Free transfers from Dubai International airport are available upon request subject to availability. Please contact the hotel for reservation.
PALM BEACH DELUXE ROOM
Palm Beach Deluxe rooms (45-47 sqm) benefit from a breathtaking view of the Palm Island and Dubai skyline, with king size bed and a balcony or two queen size beds and French balcony. Bathrooms have a walk-in shower with separate bath and complimentary toiletries. Room amenities include cable/satellite television, fully stocked mini bar, tea and coffee making facilities, internet access at a charge and other. 24 hour room service. Unlimited access to Aquaventure Waterpark and The Lost Chambers Aquarium. Preferential rates to swim with dolphins. 1 free afternoon session at Kids Club or Club Rush for teens.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness Center
Spa
Night club
Tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Conference facilities
Gift shop
Internet
WiFi
Accessibility
Accessible Rooms/Facilities

Hotel Map

25.1305 55.1169
Area served
Dubai
Nearby airports
Atlantis the Palm, is located approximately 35 kilometers and 50 minutes from the Dubai International Airport. Airport Shuttle(charges apply)can also be provided to the Guest on request.
Area description
Atlantis The Palm is located on the largest man-made island in the world, the Palm Island. Dubai International Airport is just 21 miles (35km), Dubai Marina is 3.5 miles (5.6km), Jumeirah Beach is 7.2 miles (11.7km), Dubai International Convention Centre is 12.5 miles (20km), Bur Dubai is 14.4 miles (23.2km), Dubai Museum is 14.5 miles (23.4km) and Creek Golf and Yacht Club is 15.6 miles (25.2km).

Nearby points of interest

  • Aquaventure Waterpark: 0.3 mi
  • Knowledge Village: 3.3 mi
  • Al Sofouh: 4.2 mi
  • Burj Al Arab: 4.4 mi
  • Wild Wadi Water Park: 4.6 mi
  • Ski Dubai: 5.2 mi
  • Emirates Hill: 5.2 mi
  • Umm Al Sheif: 5.4 mi
  • Ibn Battuta Mall: 6 mi
  • Al Barsha: 6 mi
  • Umm Suqeim: 6.2 mi
  • Al Quoz: 7.3 mi
  • Al Safa: 8 mi
  • Dubai Sports City: 8.9 mi
  • Dubai Autodrome: 9.4 mi
  • Aquaventure Waterpark: 0.3 mi
  • Knowledge Village: 3.3 mi
  • Al Sofouh: 4.2 mi
  • Burj Al Arab: 4.4 mi
  • Wild Wadi Water Park: 4.6 mi
  • Ski Dubai: 5.2 mi
  • Emirates Hill: 5.2 mi
  • Umm Al Sheif: 5.4 mi
  • Ibn Battuta Mall: 6 mi
  • Al Barsha: 6 mi
  • Umm Suqeim: 6.2 mi
  • Al Quoz: 7.3 mi
  • Al Safa: 8 mi
  • Dubai Sports City: 8.9 mi
  • Dubai Autodrome: 9.4 mi
  • Al Wasl: 9.8 mi
  • Dubai International Art Centre: 10.3 mi
  • Mercato Shopping Mall: 10.4 mi
  • Dubai Zoo: 10.8 mi
  • Dubai Fountain: 10.9 mi
  • Arabian Ranches: 11 mi
  • Dubai Mall: 11.2 mi
  • Seawings Dubai: 11.5 mi
  • Al Satwa: 11.5 mi
  • Trade Center: 12.2 mi
  • Dubai International Convention Centre: 12.5 mi
  • Global Village: 12.6 mi
  • Zabeel: 13 mi
  • Al Karama: 13.9 mi
  • Mankhool: 14 mi
  • Umm Hurair: 14.3 mi
  • Wafi City Mall: 14.4 mi
  • Oud Metha: 14.4 mi
  • Raffles Botanical Garden: 14.4 mi
  • Heritage and Diving Village: 14.4 mi
  • Al Shindagha Market: 14.4 mi
  • Nad Al Sheba: 14.5 mi
  • Dubai Museum: 14.5 mi
  • Al Jaddaf: 14.7 mi
  • Al Shindagha: 14.8 mi
  • Ras Al Khor: 14.9 mi
  • Gold Souk: 15 mi
  • Wonderland: 15.1 mi
  • Dubai Opera House: 15.2 mi
  • Port Saeed: 15.4 mi

Meeting facilities

Meeting Info
Whether you're planning a wedding, rewarding your team or holding a conference for clients, Atlantis is the perfect venue for an event that will always linger in everyone's memory. The Atlantis Conference Centre comprises 5,600 square metres of floor space. The largest area, The Atlantis Ballroom, is a flexible space that can divide into five separate areas. Two junior ballrooms, two boardrooms, a traditional Majlis area and a generous pre-function space provide ideal venues for small groups or break-out areas for larger conventions.

Dining

BARACUDAS AND SHARK BITES
Opening hours: 10.00am to 6.00pm Dress Code: Beach Casual With indoor and outdoor dining, both restaurants are located in Aquaventure and feature classics such as burgers, salads, sandwiches, along with Arabian food.
NASIMI
Location: West Beach Opening hours: Lunch 1.00pm to 5.00pm Dinner 7.00pm to 11.30pm Bar 1.00pm to 1.00am Dress Code: Casual Nestled in a breezy and relaxed beachside setting, Nasimi serves classic poolside cuisine throughout the day, as well as fresh Asian and European cuisine with the finest ingredients in the evening.
OSSIANO
Location: East Royal Towers Opening hours: 7.00pm to 11.30pm Dress Code: Smart Casual Ossiano is the perfect location for an intimate dining experience, with mesmerising views of Atlantis' Ambassador Lagoon. The experience is coupled with the delight of dining in an elegant seafood restaurant with flavours from the Mediterranean, Pacific Ocean and Indian Ocean
SPLASHERS AND WAVES
Opening hours: 10.00am to 6.00pm Dress Code: Beach Casual Throughout Aquaventure, a variety of handy kiosks serve a range of healthy and classic snacks.
NOBU // YUAN
NOBU: Location: The Avenues Opening hours: Fri 12pm to 3pm, Sat-Wed 7pm to 11.30pm, Thurs, Fri and eve of Public Holidays 7pm to 12am. Bar 6pm to 1am. Dress Code: Smart Casual. World-renowned Chef Nobu Matsuhisa continues to redefine Japanese cuisine in a contemporary space that mixes traditional & modern Japanese elements. At Atlantis, Nobu infuses his cutting edge style with Arabian influences to create a distinctly urban experience. Incorporating Nobu's signature dishes as well as new surprises, the menu is complemented by a sushi bar and sake lounge. YUAN: Located at the entrance of The Avenues. Open Sat-Wed 7pm to 11:30pm, Thurs, Fri and eve of Public Holidays 7pm to 12am. Bar 7pm to 1am. Dress Code: Smart Casual. Yuan is a blend of traditional Chinese Szechuan cuisine & culture, presented in a uniquely contemporary elegance. Yuan brings together the fiery & diverse flavors of the Sichuan province, served in a distinctively modern style.
LEVANTINE
Location: East Royal Towers Opening hours: Dinner 7.00pm to 1.00am Dress Code: Smart Casual With its panoramic show kitchen, Levantine is an authentic 2-storey Lebanese dining experience. In the evening our belly dancer will entertain you with echoes of the Middle East, displaying cultural tradition to regional music.
KALEIDOSCOPE
Location: The Avenues Opening hours: Breakfast 7.00am to 11.00am Lunch - Sun to Thurs 12.30pm to 3.30pm,Fri to Sat 12.30pm to 5.00pm Coffee 4.00pm to 6.00pm Dinner 6.00pm to 10.30pm Dress Code: Casual This inviting family restaurant offers breakfast, lunch and dinner with a focus on Mediterranean cuisine, complemented by influences of Northern Africa - Morocco, Algeria and Tunisia. The kaleidoscope of tastes also includes the flavours of Greece, Malta and the Levant region.
SEAFIRE
Location: The Avenues Opening hours: Lunch - Fri 12.00pm to 3.00pm Dinner - Sat to Wed 6.00pm to 11.30pm,Thurs to Fri 6.30pm to 12.30pm Dress Code: Smart Casual A New York-style steak house serving the finest cuts of beef, including Japanese Wagyu, all-natural grain fed Australian beef, and US Black Angus, all prepared to order on a wood-burning grill.
SAFFRON
Location: West Royal Towers Opening hours: Breakfast 7.00am to 11.30am Dinner 6.00pm to 12.30am Friday Brunch 1.00pm to 3.30pm Dress Code: Casual Discover a culinary journey at the contemporary Saffron with 20 theatrical cooking stations featuring international and Asian-inspired cuisine.
RONDA LOCATELLI
Location: The Avenues Opening hours: All Day Dining Sat-Wed 12.00pm to 10.30pm,Thurs-Fri 12.00pm to 11.30pm Limited Menu 3.00pm to 6.00pm Dress Code: Casual Created in partnership with Italian Celebrity Chef Giorgio Locatelli, Ronda Locatelli presents a sophisticated menu tracing its roots to classic Italian cuisine blended with new flavours. This inviting venue entices diners with the aroma from pizzas, fresh breads and al forno dishes, all prepared in four centrally located wood-fired ovens.
THE EDGE AND THE SHORE
Opening hours: 9.00am to 7.00pm Dress Code: Beach Casual Located beachside at either side of The Royal Towers, these outdoor bars and grills offer poolside service for lunch or snacks, as well as non-alcoholic and alcoholic signature drinks.

Hotel Policies

Check-in:
2:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (95)

Ratings and reviews for Atlantis The Palm

Overall score

4.4 / 5
5.01.0
95 out of 95
Amenities:
4.6
Cleanliness:
4.7
Hotel staff:
4.5
Comfort:
4.6
Location:
4.4
Value:
3.9

85% would recommend to a friend.

Sort by:
Review of Atlantis The Palm

Reviewer score

5
5.01.0
amontike
Family
N/A
Jan 23, 2015

Awsome

It's very expensive but very nice hotel. A lot to do in the hotel. Free shuttle bus to the city of Dubai.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of Atlantis The Palm

Reviewer score

5
5.01.0
ARO1
Couples
London
Jan 3, 2015

Excellent hotel

Stayed at this hotel few times now and I can't really fault it I would strongly suggest upgrading to Imperial Club as it will make your stay far more enjoyable

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Couples

Entertainment tip: In Hotel

Try Nasimi Beach bar

Review of Atlantis The Palm

Reviewer score

5
5.01.0
Jamal
Couples
London
Jan 1, 2015

Nice hotel

Nice hotel decent services only draw back internet isn't free. Room is good however deco can be better. Bed is ok. But price is too much. Will recommend to friend but only if discounted

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Couples

Shopping tip: Short drive from hotel

Shopping is a drive however hotel does provide shuttle bus

Review of Atlantis The Palm

Reviewer score

2
5.01.0
Value T
Family
riyadh
Dec 30, 2014

never again

The hotel over rated. I was obligated to attend a wedding party. Food was terrible

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
1
Comfort:
2
Location:
1
Value:
1
Trip purpose:

Family

Review of Atlantis The Palm

Reviewer score

5
5.01.0
Sharon
Couples
London
Dec 30, 2014

Perfection

Beautiful hotel, grounds and amenities. Nothing is too much for the staff and with so many things on hand, dolphin sanctuary, water park etc...you will never get bbored. I would recommend to everyone although as a luxury hotel be prepared to spend so if taking a family a meal included option would be better. Loved it!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Couples

Review of Atlantis The Palm

Reviewer score

4
5.01.0
tyler230
Couples
Washington, DC
Nov 26, 2014

Atlantis 9/12-9/23

The front desk staff was terrible, however; the bellhop helped us get into a much better room after the front desk didnt pay attention to our reservation. Our flight was cancelled and the concierge helped me connect with the airline staff (at no cost via phone). When we went to check out the front desk, once again, gave us a hard time. The resort and the room were great though. I appreciated the staff at the front helping with our taxis each day and for the most part it was a very warm reception.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Couples

Review of Atlantis The Palm

Reviewer score

5
5.01.0
amontike
Couples
Lithuania
Nov 24, 2014

Amazing

Hotel is amazing, but a bit expensive... Looking forward to come back with more family members. Suitable for a couples and families.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Atlantis The Palm

Reviewer score

2
5.01.0
ShabsA
Family
London
Oct 27, 2014

Not happy

I had my wedding there a couple of weeks ago and right up to the week of the wedding everything was great with the staff helping us to organise the wedding. Several family/friends had booked rooms and a few people did not get checked into their rooms until 4pm even though we asked several times, 6 months earlier right up to the night before, for early check-in because they were coming for our wedding. Normal check-in is at 2pm. A member to staff told my sister after waiting for 4 hours to not worry herself and go and enjoy herself. This was not acceptable. We complained to the manager directly about our experience and after two weeks he has not got back to us. During our wedding ceremony we were told we had to check into another room as we were locked out of the room we were staying in and they didn't have the common sense to realise we needed the room for two nights. They agreed we could stay in the room we intended to stay in only after wasting a lot of time (and stress) explaining the situation. This is not acceptable for a 5 star hotel. You are treated like a number rather than a valued guest I cannot recommend The Atlantis to anyone unless they stay in the premium rooms, which I assume Atlantis values more than normal guests and receive the customer service everyone should expect.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
5
Value:
1
Trip purpose:

Family

Review of Atlantis The Palm

Reviewer score

3
5.01.0
Wazi
Couples
London
Oct 13, 2014

Average for money

A bit pricey for what you got.The recepeption booking in and general turnaround of guests was slow.We could'nt go in the sea as the cordoned off area had jelly fish so we were confined to the poll.I was chareged double for my stay, initially by agent and then by the reception, who later refunded when I left but gave me cash(Dhirams) so I will loose when I convert back in the uK.I went for a wedding at one of the conference rooms , it could of been better organised wrt letting guest know where to go and when.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Couples

Money-saving tip: In Hotel

If you have a Emirates Skyward card you can get Free wifi for your sya otherwise its about £15 a day

Review of Atlantis The Palm

Reviewer score

4
5.01.0
Betty747
Friends
Glasgow,Scotland
Oct 12, 2014

A great family hotel but not for couples or friends

If you're not holidaying with kids and find yourself at this hotel get a room in the West Tower and upgrade to Imperial Club. It's a much quieter part of the hotel and the Club Lounge is superb. However, the reception staff, whilst not unhelpful, are very vague and therefore not of much assistance! Maybe some more training would help. Despite many emails to the hotel re our early morning arrival at 10am we were not allocated our rooms until after 5pm. Not good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Friends

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