$377 Avg/night
Rate and special offer based on Check-in: Sep 27, 2014 Check-out: Sep 30, 2014

Atlantis The Palm

5 stars
Crescent Road, Palm Island, Crescent Road, Dubai,
Hotel Overview
Reviewer score
4.5
out of 5
67 reviews
Resort You Never have to leave.

We only stayed one night, but it was fantastic. We were able to check our bags in early, enjoy the... See full review

  • Hikerflowers
  • Jul 27, 2014
A INCREDIBLE PLACE IN DUBAI!! AMAZING VACATIONS

THIS HOTEL IS THE BEST FOR FAMILY VACATIONS! WATERPARK AND AQUARIUM IS INSIDE THE HOTEL!! See full review

  • JOSEGANEM
  • Jul 26, 2014
Atlantis the Palm is world-renowned, and the first hotel to be built on this artificial island in Dubai. A five-star luxury resort themed around the ancient myths of Atlantis, it offers guests everything from underwater hotel suites with views of thousands of sea creatures, to a luxury spa and world-class shopping. The complex has more than 20 restaurants and stunning views over the Persian Gulf. Swim with dolphins or play in the 42-acre waterpark.
Key facts
  • 1,539 guestrooms, including 2 underwater suites and the Royal Bridge Suite, spanning the Royal Towers
  • 22 floors
  • 20+ restaurants and bars
  • Waterpark
  • Pools and swim-up bar
  • Health club
  • Spa
  • Conference center
  • Shopping mall
  • Private beach
  • Complimentary shuttles
Neighborhood
The Atlantis resort itself is packed with activities the whole family can enjoy. Explore the Lost Chambers Aquarium, or shop in The Avenues underwater luxury shopping mall, packed with jewelers, designer stores and gourmet food outlets. Take a helicopter tour of Dubai, or indulge in the most sublime treatments in the ShuiQi spa. The Aquaventure Waterpark features record-breaking water slides, pools and shark filled lagoons. If you prefer a quieter beach experience, head to one of the nearby sandy beaches. As night falls, dance the evening away in the NDulge nightclub, or enjoy a live show or music concert at the Live@Atlantis venue.
Hints and tips
The hotel and resort is huge, so it helps to know where you'd like to spend most of your visit, asking for a room in that vicinity.

The dolphin activities in Dolphin Bay are very popular, so ask staff about the most open times for playing with these beautiful, intelligent creatures.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

25.1305 55.1169
Area served
Dubai
Nearby airports
Atlantis the Palm, is located approximately 35 kilometers and 50 minutes from the Dubai International Airport. Airport Shuttle(charges apply)can also be provided to the Guest on request.
Area description
Atlantis The Palm is located on the largest man-made island in the world, the Palm Island. Dubai International Airport is just 21 miles (35km), Dubai Marina is 3.5 miles (5.6km), Jumeirah Beach is 7.2 miles (11.7km), Dubai International Convention Centre is 12.5 miles (20km), Bur Dubai is 14.4 miles (23.2km), Dubai Museum is 14.5 miles (23.4km) and Creek Golf and Yacht Club is 15.6 miles (25.2km).

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Atlantis The Palm Rooms

TERRACE CLUB SUITES
Terrace Club Suites (94 sqm) with spacious 30 sqm balconies are perfect for sunbathing or al fresco dining. With separate living room and bedroom with king size bed they offer views of the Arabian Sea, or Palm Island and Dubai skyline. Bathrooms have a walk-in shower with separate bath and complimentary toiletries. Room amenities include cable/satellite television, fully stocked mini bar, tea and coffee making facilities, and other. These suites includes VIP check-in and Imperial Club Lounge access, 24 hour room service, Airport pick up and drop off, Personalized check-in, In room check-out, Buffet Breakfast, all day snacks and refreshments, afternoon tea, pre-dinner cocktails and canaps, internet access and daily local newspaper, N Dulge nightclub access and daily access to Kids Club 10am - 6pm. Unlimited access to Aquaventure Waterpark and The Lost Chambers Aquarium. Preferential rates to swim with dolphins.
PALM BEACH DELUXE ROOM
Palm Beach Deluxe rooms (45-47 sqm) benefit from a breathtaking view of the Palm Island and Dubai skyline, with king size bed and a balcony or two queen size beds and French balcony. Bathrooms have a walk-in shower with separate bath and complimentary toiletries. Room amenities include cable/satellite television, fully stocked mini bar, tea and coffee making facilities, internet access at a charge and other. 24 hour room service. Unlimited access to Aquaventure Waterpark and The Lost Chambers Aquarium. Preferential rates to swim with dolphins. 1 free afternoon session at Kids Club or Club Rush for teens.
OCEAN DELUXE ROOM
Ocean Deluxe rooms (45-47 sqm) enjoy amazing views of the Arabian Sea, with king size bed and a balcony or two queen size beds and French balcony. Bathrooms have a walk-in shower with separate bath and complimentary toiletries. Room amenities include cable/satellite television, fully stocked mini bar, tea and coffee making facilities, internet access at a charge and other. 24 hour room service. Unlimited access to Aquaventure Waterpark and The Lost Chambers Aquarium. Preferential rates to swim with dolphins. 1 free afternoon session at Kids Club or Club Rush for teens.
DELUXE ROOM
Deluxe rooms (45-47 sqm) offer partial views of Arabian Sea or Palm Island, with king size bed and a balcony or two queen size beds and French balcony. Bathrooms have a walk-in shower with separate bath and complimentary toiletries. Room amenities include cable/satellite television, fully stocked mini bar, tea and coffee making facilities, internet access at a charge and other. 24 hour room service. Unlimited access to Aquaventure Waterpark and The Lost Chambers Aquarium. Preferential rates to swim with dolphins. 1 free afternoon session at Kids Club or Club Rush for teens.
IMPERIAL CLUB - ROOM
Imperial Club Rooms (45-47 sqm) with king size or two queen size beds benefit from views of the Arabian Sea, or Palm Island and Dubai skyline and are the perfect choice for guests seeking additional luxury and comfort plus extra benefits worth over AED 3,000 per day. This includes VIP check-in, Imperial Club Lounge access, Buffet Breakfast, all day snacks and refreshments, afternoon tea, pre-dinner cocktails and canaps, internet access and daily local newspaper, N Dulge nightclub access and daily access to Kids Club 10am - 6pm. Unlimited access to Aquaventure Waterpark and The Lost Chambers Aquarium. Preferential rates to swim with dolphins.
EXECUTIVE CLUB SUITES
Executive Club Suites (101 sqm) are the perfect balance of comfort and space. With separate living room and bedroom with king size bed, they offer views of the Arabian Sea or Palm Island. Double vanity bathrooms have a walk-in shower with separate large oval free-standing bath and complimentary toiletries. Room amenities include cable/satellite television, fully stocked mini bar, tea and coffee making facilities, and other. These suites includes VIP check-in and Imperial Club Lounge access, 24 hour room service, Airport pick up and drop off, Personalized check-in, In room check-out, Buffet Breakfast, all day snacks and refreshments, afternoon tea, pre-dinner cocktails and canaps, internet access and daily local newspaper, N Dulge nightclub access and daily access to Kids Club 10am - 6pm. Unlimited access to Aquaventure Waterpark and The Lost Chambers Aquarium. Preferential rates to swim with dolphins.
REGAL CLUB SUITES
Regal Club Suites (164 sqm) offer extra space and comfort. With a private terrace, separate living room and bedroom with king size bed, they offer views of the Palm Island and Dubai skyline. Bathrooms have a walk-in shower with separate bath and complimentary toiletries. Room amenities include cable/satellite television, fully stocked mini bar, tea and coffee making facilities, and other. Room amenities include cable/satellite television, fully stocked mini bar, tea and coffee making facilities, and other. These suites includes VIP check-in and Imperial Club Lounge access, 24 hour room service, Airport pick up and drop off, Personalized check-in, In room check-out, Buffet Breakfast, all day snacks and refreshments, afternoon tea, pre-dinner cocktails and canaps, internet access and daily local newspaper, N Dulge nightclub access and daily access to Kids Club 10am - 6pm. Unlimited access to Aquaventure Waterpark and The Lost Chambers Aquarium. Preferential rates to swim with dolphins.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness Center
Spa
Night club
Tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Conference facilities
Gift shop
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Aquaventure Waterpark: 0.3 mi
  • Knowledge Village: 3.3 mi
  • Al Sofouh: 4.2 mi
  • Burj Al Arab: 4.4 mi
  • Wild Wadi Water Park: 4.6 mi
  • Ski Dubai: 5.2 mi
  • Emirates Hill: 5.2 mi
  • Umm Al Sheif: 5.4 mi
  • Ibn Battuta Mall: 6 mi
  • Al Barsha: 6 mi
  • Umm Suqeim: 6.2 mi
  • Al Quoz: 7.3 mi
  • Al Safa: 8 mi
  • Dubai Sports City: 8.9 mi
  • Dubai Autodrome: 9.4 mi
  • Aquaventure Waterpark: 0.3 mi
  • Knowledge Village: 3.3 mi
  • Al Sofouh: 4.2 mi
  • Burj Al Arab: 4.4 mi
  • Wild Wadi Water Park: 4.6 mi
  • Ski Dubai: 5.2 mi
  • Emirates Hill: 5.2 mi
  • Umm Al Sheif: 5.4 mi
  • Ibn Battuta Mall: 6 mi
  • Al Barsha: 6 mi
  • Umm Suqeim: 6.2 mi
  • Al Quoz: 7.3 mi
  • Al Safa: 8 mi
  • Dubai Sports City: 8.9 mi
  • Dubai Autodrome: 9.4 mi
  • Al Wasl: 9.8 mi
  • Dubai International Art Centre: 10.3 mi
  • Mercato Shopping Mall: 10.4 mi
  • Burj Khalifa: 10.8 mi
  • Dubai Zoo: 10.8 mi
  • Dubai Fountain: 10.9 mi
  • Arabian Ranches: 11 mi
  • Dubai Mall: 11.2 mi
  • Seawings Dubai: 11.5 mi
  • Al Satwa: 11.5 mi
  • Trade Center: 12.2 mi
  • Dubai International Convention Centre: 12.5 mi
  • Global Village: 12.6 mi
  • Zabeel: 13 mi
  • Al Karama: 13.9 mi
  • Mankhool: 14 mi
  • Umm Hurair: 14.3 mi
  • Wafi City Mall: 14.4 mi
  • Oud Metha: 14.4 mi
  • Raffles Botanical Garden: 14.4 mi
  • Heritage and Diving Village: 14.4 mi
  • Al Shindagha Market: 14.4 mi
  • Nad Al Sheba: 14.5 mi
  • Dubai Museum: 14.5 mi
  • Al Jaddaf: 14.7 mi
  • Al Shindagha: 14.8 mi
  • Ras Al Khor: 14.9 mi
  • Gold Souk: 15 mi
  • Wonderland: 15.1 mi
  • Dubai Opera House: 15.2 mi

Dining

THE EDGE AND THE SHORE
Opening hours: 9.00am to 7.00pm Dress Code: Beach Casual Located beachside at either side of The Royal Towers, these outdoor bars and grills offer poolside service for lunch or snacks, as well as non-alcoholic and alcoholic signature drinks.
BARACUDAS AND SHARK BITES
Opening hours: 10.00am to 6.00pm Dress Code: Beach Casual With indoor and outdoor dining, both restaurants are located in Aquaventure and feature classics such as burgers, salads, sandwiches, along with Arabian food.
NASIMI
Location: West Beach Opening hours: Lunch 1.00pm to 5.00pm Dinner 7.00pm to 11.30pm Bar 1.00pm to 1.00am Dress Code: Casual Nestled in a breezy and relaxed beachside setting, Nasimi serves classic poolside cuisine throughout the day, as well as fresh Asian and European cuisine with the finest ingredients in the evening.
OSSIANO
Location: East Royal Towers Opening hours: 7.00pm to 11.30pm Dress Code: Smart Casual Ossiano is the perfect location for an intimate dining experience, with mesmerising views of Atlantis' Ambassador Lagoon. The experience is coupled with the delight of dining in an elegant seafood restaurant with flavours from the Mediterranean, Pacific Ocean and Indian Ocean
LEVANTINE
Location: East Royal Towers Opening hours: Dinner 7.00pm to 1.00am Dress Code: Smart Casual With its panoramic show kitchen, Levantine is an authentic 2-storey Lebanese dining experience. In the evening our belly dancer will entertain you with echoes of the Middle East, displaying cultural tradition to regional music.
KALEIDOSCOPE
Location: The Avenues Opening hours: Breakfast 7.00am to 11.00am Lunch - Sun to Thurs 12.30pm to 3.30pm,Fri to Sat 12.30pm to 5.00pm Coffee 4.00pm to 6.00pm Dinner 6.00pm to 10.30pm Dress Code: Casual This inviting family restaurant offers breakfast, lunch and dinner with a focus on Mediterranean cuisine, complemented by influences of Northern Africa - Morocco, Algeria and Tunisia. The kaleidoscope of tastes also includes the flavours of Greece, Malta and the Levant region.
SEAFIRE
Location: The Avenues Opening hours: Lunch - Fri 12.00pm to 3.00pm Dinner - Sat to Wed 6.00pm to 11.30pm,Thurs to Fri 6.30pm to 12.30pm Dress Code: Smart Casual A New York-style steak house serving the finest cuts of beef, including Japanese Wagyu, all-natural grain fed Australian beef, and US Black Angus, all prepared to order on a wood-burning grill.
SAFFRON
Location: West Royal Towers Opening hours: Breakfast 7.00am to 11.30am Dinner 6.00pm to 12.30am Friday Brunch 1.00pm to 3.30pm Dress Code: Casual Discover a culinary journey at the contemporary Saffron with 20 theatrical cooking stations featuring international and Asian-inspired cuisine.
SPLASHERS AND WAVES
Opening hours: 10.00am to 6.00pm Dress Code: Beach Casual Throughout Aquaventure, a variety of handy kiosks serve a range of healthy and classic snacks.
NOBU // YUAN
NOBU: Location: The Avenues Opening hours: Fri 12pm to 3pm, Sat-Wed 7pm to 11.30pm, Thurs, Fri and eve of Public Holidays 7pm to 12am. Bar 6pm to 1am. Dress Code: Smart Casual. World-renowned Chef Nobu Matsuhisa continues to redefine Japanese cuisine in a contemporary space that mixes traditional & modern Japanese elements. At Atlantis, Nobu infuses his cutting edge style with Arabian influences to create a distinctly urban experience. Incorporating Nobu's signature dishes as well as new surprises, the menu is complemented by a sushi bar and sake lounge. YUAN: Located at the entrance of The Avenues. Open Sat-Wed 7pm to 11:30pm, Thurs, Fri and eve of Public Holidays 7pm to 12am. Bar 7pm to 1am. Dress Code: Smart Casual. Yuan is a blend of traditional Chinese Szechuan cuisine & culture, presented in a uniquely contemporary elegance. Yuan brings together the fiery & diverse flavors of the Sichuan province, served in a distinctively modern style.

Meeting facilities

Meeting Info
Whether you're planning a wedding, rewarding your team or holding a conference for clients, Atlantis is the perfect venue for an event that will always linger in everyone's memory. The Atlantis Conference Centre comprises 5,600 square metres of floor space. The largest area, The Atlantis Ballroom, is a flexible space that can divide into five separate areas. Two junior ballrooms, two boardrooms, a traditional Majlis area and a generous pre-function space provide ideal venues for small groups or break-out areas for larger conventions.

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (67)

Ratings and reviews for Atlantis The Palm

Overall score

4.5 / 5
5.01.0
67 out of 67
Amenities:
4.7
Room cleanliness:
4.7
Hotel staff:
4.6
Room comfort:
4.6
Location:
4.5
Value:
4

90% would recommend to a friend.

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Review of Atlantis The Palm

Reviewer score

1
5.01.0
RHX01
Portsmouth, UK
Feb 1, 2012

Benidorm meets Dubai

Having recovered from the frenzy that is the lobby at The Atlantis, one is led to bedrooms that resemble a worn out B&B. A shower that smelt of cats wee was only trumped by a toilet that smelt worse than those at my sons secondary school. Never again. You have been warned!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
2
Dining tip: Short walk from hotel

The Seafire Steakhouse is fantastic!

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Review of Atlantis The Palm

Reviewer score

1
5.01.0
Chenny
London
Jun 7, 2014

Terrible service at '5-star' Resort

From the day I arrived on this long-awaited holiday I had to complain, and I never usually complain! The reception staff attitude was absolutely disgraceful as it was incredibly busy and they simply stopped caring. A long list of complaints quickly built up, from tv not working, power in room cutting for an entire evening to hammering and drilling waking me and my family up at 8am every morning. This was left unexplained and when a room change was requested it resulted in an even bigger problem! The reception tried to give me a room with one king bed and one fold-up childrens bed, this was not what I had paid for and definitely not 5-star worthy! The rectify this we were moved to a room which was like our previous room and given a voucher for a complimentary lunch at one of the restaurants in the resort ( kaleidoscope ). Again this made matters worse, as when the staff at Kaleidoscope saw our 'free voucher' we were treated so badly; made to wait 20 minutes even with a reservation while we could see free tables and watched as other hotel members without reservations walked right in. We were also given different water and drinks to everyone else. I did not expect this sort of service from such a highly talked about resort. Trying to get a manger was a long process and resulted in the same practised monotone apologies as the reception staff. The only good point of this entire resort is The Shore restaurant by the royal pool. The manager there is the most polite man in the entire hotel and should really re-train the rest of them. The staff there are amazing, the food is lovely and me and my family were made to feel very welcomed there, unlike the rest of the Atlantis. Overall, this was a huge let-down, especially after waiting so long for this break. I will never return to Atlantis and would not recommend to any friends.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
1
Room comfort:
5
Location:
3
Value:
2
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Review of Atlantis The Palm

Reviewer score

1
5.01.0
Go to Europe
London UK
Jun 9, 2012

dont do it

ridiculously expensive for a mediocre 5 star hotel which seemed to be populated everyday by multi tattooed English people with loud children. Certainly not for those who like 5 star to mean five star and be exclusive and luxurious and for the discerning traveller

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
2
Value:
1
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Review of Atlantis The Palm

Reviewer score

3
5.01.0
The New Family
Zurich, Switzerland
Oct 1, 2013

Good Hotel for families

The hotel is as good as most people talk about. Room overlooking the palm was very good and spacious. The view was superb. Although there were many restaurant choices it always felt like there were more choices missing. The quality of the food wasnt that good for a 5 star hotel plus it was very pricey. The buffet dinner at Kaleidoscope was not the best I've tried. Breakfast buffets at Saffron and Rostgang were good. Anywhere you went the staff was always friendly and helpful. What amazed me from this hotel was the spa facilities it was pretty good and free!!! We relaxed almost every afternoon there. Beware if you have a massage or treatment (at a cost) the staff will try to sell you every cream they have used in your treatment. Distance wise one has to take either a taxi or shuttle bus (which is always full) to get near any site of interest and that's 20 mins plus away. Overall a nice hotel vacation to experience once in a lifetime.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
3
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Review of Atlantis The Palm

Reviewer score

3
5.01.0
Gee Daniel
Utica, NY
Jan 4, 2011

Too Pricey/Less Service

Paid for 5 Star accomodation and the room and services were fit for a 3 Star Hotel. No Break-Fast nothing. The hotel was far away from the main city center; had to depend on the hotel for everything. No access to restaurents or shopping malls etc.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
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Review of Atlantis The Palm

Reviewer score

4
5.01.0
love sunshine
Fountain Hills, Arizona
May 9, 2012

Great for children

The room was good, the bathroom opened up to the bedroom, nice comfortable bed. View from the room was fabulous. We paid extra to upgrade to the Imperial tower. This gave us breakfast, a good buffet choice. Also afternoon tea but can't comment on that as we did not have it. Appetizers and cocktails in the evenings which was like a meal in itself and fast flowing drinks. Only thing that was not good for us was that it was geared up for children and lots of them. Not great for a couple wanting a nice romantic evening. We found this to be the same for a meal in the French restaurant. The water park and the Chambers were great, the aquarium is fantastic. Staff members were very pleassant and helpful. Think this hotel is ideal if you have kids with you but I wouldn't stay again because it was not geared for adults only really.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
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Review of Atlantis The Palm

Reviewer score

4
5.01.0
Arowc
London
Nov 26, 2013

Brilliant - but hidden charges

fantastic for activities (Water park, dolphin bay, spa, aquariam, shops etc) and amazing location (sea, view, pool, easy to get downtown) and lovely room. All staff very helpful and polite. My only criticisms would be: 1. No free WiFi in the rooms (charged you £20 a day!) - this is way behind the times. All hotels have free WiFi these days. As did all the other hotels we went for dinner in. Shocking. 2. Tried to 'upsell' us at every point and over-serviced. Need to listen to our requests and deliver, rather than try and change our minds to buy more. And in shops, just leave us alone. We're here to browse and relax. However, would definitly go back!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
3
Dining tip: Not Applicable

Watch out for cost of alchohol - as its only really for tourists, they mark it up hugely. Average bottle of wine is c£60. Made the holiday extremely expensive!!

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Review of Atlantis The Palm

Reviewer score

4
5.01.0
BNT Europe
Bucks
Oct 15, 2013

fab

what a great place , vegas without the 10 hr flight , great for a 3 night stop , no more

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
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Review of Atlantis The Palm

Reviewer score

4
5.01.0
Carole56
London
Dec 23, 2013

Great vacations with kids

The tank is so impressive with so huge rays. we could stay hours watching at this continuous show. The activities with dolphins is fantastic and slides are the best ever, my sons just loved it ! thanks

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
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Review of Atlantis The Palm

Reviewer score

4
5.01.0
A man from Beckenham
London, UK
Apr 17, 2013

Too big to be really exclusive

Atlantis positions itself as a luxurious and exclusive hotel but it is simply too big to be exclusive. Pools are overcrowded and so is the reception, the lobby and the restaurants, which also are overpriced for the quality of food. The hotel beach is on the inner side of the Palm, which means water is stale and sometimes even smelly. On the positive side are free access to the water park and The Lost Chambers aquarium, which is something special by quality of its exhibitions and variety of fish. Staff is polite and attentive. Rooms are spacious and clean. I would recommend going there if there is a deal. Paying the full price would be difficult to justify.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
3
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