$475 Avg/night
Rate and special offer based on Check-in: Jan 29, 2015 Check-out: Jan 30, 2015

Atlantis The Palm

5 stars
Crescent Road, The Palm, Dubai,
Hotel Overview
Reviewer score
4.4
out of 5
81 reviews
wonderful experience

It's a wonderful experience especially for kids though it was away from the city center. See full review

  • Yanrong
  • Jan 24, 2015
Awsome

It's very expensive but very nice hotel. A lot to do in the hotel. Free shuttle bus to the city of... See full review

  • amontike
  • Jan 23, 2015
Atlantis the Palm is world-renowned, and the first hotel to be built on this artificial island in Dubai. A five-star luxury resort themed around the ancient myths of Atlantis, it offers guests everything from underwater hotel suites with views of thousands of sea creatures, to a luxury spa and world-class shopping. The complex has more than 20 restaurants and stunning views over the Persian Gulf. Swim with dolphins or play in the 42-acre waterpark.
Key facts
  • 1,539 guestrooms, including 2 underwater suites and the Royal Bridge Suite, spanning the Royal Towers
  • 22 floors
  • 20+ restaurants and bars
  • Waterpark
  • Pools and swim-up bar
  • Health club
  • Spa
  • Conference center
  • Shopping mall
  • Private beach
  • Complimentary shuttles
Neighborhood
The Atlantis resort itself is packed with activities the whole family can enjoy. Explore the Lost Chambers Aquarium, or shop in The Avenues underwater luxury shopping mall, packed with jewelers, designer stores and gourmet food outlets. Take a helicopter tour of Dubai, or indulge in the most sublime treatments in the ShuiQi spa. The Aquaventure Waterpark features record-breaking water slides, pools and shark filled lagoons. If you prefer a quieter beach experience, head to one of the nearby sandy beaches. As night falls, dance the evening away in the NDulge nightclub, or enjoy a live show or music concert at the Live@Atlantis venue.
Hints and tips
The hotel and resort is huge, so it helps to know where you'd like to spend most of your visit, asking for a room in that vicinity.

The dolphin activities in Dolphin Bay are very popular, so ask staff about the most open times for playing with these beautiful, intelligent creatures.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Atlantis The Palm Rooms

TERRACE CLUB SUITES
Terrace Club Suites (94 sqm) with spacious 30 sqm balconies are perfect for sunbathing or al fresco dining. With separate living room and bedroom with king size bed they offer views of the Arabian Sea, or Palm Island and Dubai skyline. Bathrooms have a walk-in shower with separate bath and complimentary toiletries. Room amenities include cable/satellite television, fully stocked mini bar, tea and coffee making facilities, and other. These suites includes VIP check-in and Imperial Club Lounge access, 24 hour room service, Airport pick up and drop off, Personalized check-in, In room check-out, Buffet Breakfast, all day snacks and refreshments, afternoon tea, pre-dinner cocktails and canaps, internet access and daily local newspaper, N Dulge nightclub access and daily access to Kids Club 10am - 6pm. Unlimited access to Aquaventure Waterpark and The Lost Chambers Aquarium. Preferential rates to swim with dolphins.
PALM BEACH DELUXE ROOM
Palm Beach Deluxe rooms (45-47 sqm) benefit from a breathtaking view of the Palm Island and Dubai skyline, with king size bed and a balcony or two queen size beds and French balcony. Bathrooms have a walk-in shower with separate bath and complimentary toiletries. Room amenities include cable/satellite television, fully stocked mini bar, tea and coffee making facilities, internet access at a charge and other. 24 hour room service. Unlimited access to Aquaventure Waterpark and The Lost Chambers Aquarium. Preferential rates to swim with dolphins. 1 free afternoon session at Kids Club or Club Rush for teens.
OCEAN DELUXE ROOM
Ocean Deluxe rooms (45-47 sqm) enjoy amazing views of the Arabian Sea, with king size bed and a balcony or two queen size beds and French balcony. Bathrooms have a walk-in shower with separate bath and complimentary toiletries. Room amenities include cable/satellite television, fully stocked mini bar, tea and coffee making facilities, internet access at a charge and other. 24 hour room service. Unlimited access to Aquaventure Waterpark and The Lost Chambers Aquarium. Preferential rates to swim with dolphins. 1 free afternoon session at Kids Club or Club Rush for teens.
DELUXE ROOM
Deluxe rooms (45-47 sqm) offer partial views of Arabian Sea or Palm Island, with king size bed and a balcony or two queen size beds and French balcony. Bathrooms have a walk-in shower with separate bath and complimentary toiletries. Room amenities include cable/satellite television, fully stocked mini bar, tea and coffee making facilities, internet access at a charge and other. 24 hour room service. Unlimited access to Aquaventure Waterpark and The Lost Chambers Aquarium. Preferential rates to swim with dolphins. 1 free afternoon session at Kids Club or Club Rush for teens.
IMPERIAL CLUB - ROOM
Imperial Club Rooms (45-47 sqm) with king size or two queen size beds benefit from views of the Arabian Sea, or Palm Island and Dubai skyline and are the perfect choice for guests seeking additional luxury and comfort plus extra benefits worth over AED 3,000 per day. This includes VIP check-in, Imperial Club Lounge access, Buffet Breakfast, all day snacks and refreshments, afternoon tea, pre-dinner cocktails and canaps, internet access and daily local newspaper, N Dulge nightclub access and daily access to Kids Club 10am - 6pm. Unlimited access to Aquaventure Waterpark and The Lost Chambers Aquarium. Preferential rates to swim with dolphins.
EXECUTIVE CLUB SUITES
Executive Club Suites (101 sqm) are the perfect balance of comfort and space. With separate living room and bedroom with king size bed, they offer views of the Arabian Sea or Palm Island. Double vanity bathrooms have a walk-in shower with separate large oval free-standing bath and complimentary toiletries. Room amenities include cable/satellite television, fully stocked mini bar, tea and coffee making facilities, and other. These suites includes VIP check-in and Imperial Club Lounge access, 24 hour room service, Airport pick up and drop off, Personalized check-in, In room check-out, Buffet Breakfast, all day snacks and refreshments, afternoon tea, pre-dinner cocktails and canaps, internet access and daily local newspaper, N Dulge nightclub access and daily access to Kids Club 10am - 6pm. Unlimited access to Aquaventure Waterpark and The Lost Chambers Aquarium. Preferential rates to swim with dolphins.
REGAL CLUB SUITES
Regal Club Suites (164 sqm) offer extra space and comfort. With a private terrace, separate living room and bedroom with king size bed, they offer views of the Palm Island and Dubai skyline. Bathrooms have a walk-in shower with separate bath and complimentary toiletries. Room amenities include cable/satellite television, fully stocked mini bar, tea and coffee making facilities, and other. Room amenities include cable/satellite television, fully stocked mini bar, tea and coffee making facilities, and other. These suites includes VIP check-in and Imperial Club Lounge access, 24 hour room service, Airport pick up and drop off, Personalized check-in, In room check-out, Buffet Breakfast, all day snacks and refreshments, afternoon tea, pre-dinner cocktails and canaps, internet access and daily local newspaper, N Dulge nightclub access and daily access to Kids Club 10am - 6pm. Unlimited access to Aquaventure Waterpark and The Lost Chambers Aquarium. Preferential rates to swim with dolphins.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness Center
Spa
Night club
Tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Conference facilities
Gift shop
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Aquaventure Waterpark: 0.3 mi
  • Knowledge Village: 3.3 mi
  • Al Sofouh: 4.2 mi
  • Burj Al Arab: 4.4 mi
  • Wild Wadi Water Park: 4.6 mi
  • Ski Dubai: 5.2 mi
  • Emirates Hill: 5.2 mi
  • Umm Al Sheif: 5.4 mi
  • Ibn Battuta Mall: 6 mi
  • Al Barsha: 6 mi
  • Umm Suqeim: 6.2 mi
  • Al Quoz: 7.3 mi
  • Al Safa: 8 mi
  • Dubai Sports City: 8.9 mi
  • Dubai Autodrome: 9.4 mi
  • Aquaventure Waterpark: 0.3 mi
  • Knowledge Village: 3.3 mi
  • Al Sofouh: 4.2 mi
  • Burj Al Arab: 4.4 mi
  • Wild Wadi Water Park: 4.6 mi
  • Ski Dubai: 5.2 mi
  • Emirates Hill: 5.2 mi
  • Umm Al Sheif: 5.4 mi
  • Ibn Battuta Mall: 6 mi
  • Al Barsha: 6 mi
  • Umm Suqeim: 6.2 mi
  • Al Quoz: 7.3 mi
  • Al Safa: 8 mi
  • Dubai Sports City: 8.9 mi
  • Dubai Autodrome: 9.4 mi
  • Al Wasl: 9.8 mi
  • Dubai International Art Centre: 10.3 mi
  • Mercato Shopping Mall: 10.4 mi
  • Dubai Zoo: 10.8 mi
  • Dubai Fountain: 10.9 mi
  • Arabian Ranches: 11 mi
  • Dubai Mall: 11.2 mi
  • Seawings Dubai: 11.5 mi
  • Al Satwa: 11.5 mi
  • Trade Center: 12.2 mi
  • Dubai International Convention Centre: 12.5 mi
  • Global Village: 12.6 mi
  • Zabeel: 13 mi
  • Al Karama: 13.9 mi
  • Mankhool: 14 mi
  • Umm Hurair: 14.3 mi
  • Wafi City Mall: 14.4 mi
  • Oud Metha: 14.4 mi
  • Raffles Botanical Garden: 14.4 mi
  • Heritage and Diving Village: 14.4 mi
  • Al Shindagha Market: 14.4 mi
  • Nad Al Sheba: 14.5 mi
  • Dubai Museum: 14.5 mi
  • Al Jaddaf: 14.7 mi
  • Al Shindagha: 14.8 mi
  • Ras Al Khor: 14.9 mi
  • Gold Souk: 15 mi
  • Wonderland: 15.1 mi
  • Dubai Opera House: 15.2 mi
  • Port Saeed: 15.4 mi

Meeting facilities

Meeting Info
Whether you're planning a wedding, rewarding your team or holding a conference for clients, Atlantis is the perfect venue for an event that will always linger in everyone's memory. The Atlantis Conference Centre comprises 5,600 square metres of floor space. The largest area, The Atlantis Ballroom, is a flexible space that can divide into five separate areas. Two junior ballrooms, two boardrooms, a traditional Majlis area and a generous pre-function space provide ideal venues for small groups or break-out areas for larger conventions.

Dining

THE EDGE AND THE SHORE
Opening hours: 9.00am to 7.00pm Dress Code: Beach Casual Located beachside at either side of The Royal Towers, these outdoor bars and grills offer poolside service for lunch or snacks, as well as non-alcoholic and alcoholic signature drinks.
BARACUDAS AND SHARK BITES
Opening hours: 10.00am to 6.00pm Dress Code: Beach Casual With indoor and outdoor dining, both restaurants are located in Aquaventure and feature classics such as burgers, salads, sandwiches, along with Arabian food.
NASIMI
Location: West Beach Opening hours: Lunch 1.00pm to 5.00pm Dinner 7.00pm to 11.30pm Bar 1.00pm to 1.00am Dress Code: Casual Nestled in a breezy and relaxed beachside setting, Nasimi serves classic poolside cuisine throughout the day, as well as fresh Asian and European cuisine with the finest ingredients in the evening.
OSSIANO
Location: East Royal Towers Opening hours: 7.00pm to 11.30pm Dress Code: Smart Casual Ossiano is the perfect location for an intimate dining experience, with mesmerising views of Atlantis' Ambassador Lagoon. The experience is coupled with the delight of dining in an elegant seafood restaurant with flavours from the Mediterranean, Pacific Ocean and Indian Ocean
LEVANTINE
Location: East Royal Towers Opening hours: Dinner 7.00pm to 1.00am Dress Code: Smart Casual With its panoramic show kitchen, Levantine is an authentic 2-storey Lebanese dining experience. In the evening our belly dancer will entertain you with echoes of the Middle East, displaying cultural tradition to regional music.
KALEIDOSCOPE
Location: The Avenues Opening hours: Breakfast 7.00am to 11.00am Lunch - Sun to Thurs 12.30pm to 3.30pm,Fri to Sat 12.30pm to 5.00pm Coffee 4.00pm to 6.00pm Dinner 6.00pm to 10.30pm Dress Code: Casual This inviting family restaurant offers breakfast, lunch and dinner with a focus on Mediterranean cuisine, complemented by influences of Northern Africa - Morocco, Algeria and Tunisia. The kaleidoscope of tastes also includes the flavours of Greece, Malta and the Levant region.
SEAFIRE
Location: The Avenues Opening hours: Lunch - Fri 12.00pm to 3.00pm Dinner - Sat to Wed 6.00pm to 11.30pm,Thurs to Fri 6.30pm to 12.30pm Dress Code: Smart Casual A New York-style steak house serving the finest cuts of beef, including Japanese Wagyu, all-natural grain fed Australian beef, and US Black Angus, all prepared to order on a wood-burning grill.
SAFFRON
Location: West Royal Towers Opening hours: Breakfast 7.00am to 11.30am Dinner 6.00pm to 12.30am Friday Brunch 1.00pm to 3.30pm Dress Code: Casual Discover a culinary journey at the contemporary Saffron with 20 theatrical cooking stations featuring international and Asian-inspired cuisine.
SPLASHERS AND WAVES
Opening hours: 10.00am to 6.00pm Dress Code: Beach Casual Throughout Aquaventure, a variety of handy kiosks serve a range of healthy and classic snacks.
NOBU // YUAN
NOBU: Location: The Avenues Opening hours: Fri 12pm to 3pm, Sat-Wed 7pm to 11.30pm, Thurs, Fri and eve of Public Holidays 7pm to 12am. Bar 6pm to 1am. Dress Code: Smart Casual. World-renowned Chef Nobu Matsuhisa continues to redefine Japanese cuisine in a contemporary space that mixes traditional & modern Japanese elements. At Atlantis, Nobu infuses his cutting edge style with Arabian influences to create a distinctly urban experience. Incorporating Nobu's signature dishes as well as new surprises, the menu is complemented by a sushi bar and sake lounge. YUAN: Located at the entrance of The Avenues. Open Sat-Wed 7pm to 11:30pm, Thurs, Fri and eve of Public Holidays 7pm to 12am. Bar 7pm to 1am. Dress Code: Smart Casual. Yuan is a blend of traditional Chinese Szechuan cuisine & culture, presented in a uniquely contemporary elegance. Yuan brings together the fiery & diverse flavors of the Sichuan province, served in a distinctively modern style.

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (81)

Ratings and reviews for Atlantis The Palm

Overall score

4.4 / 5
5.01.0
81 out of 81
Amenities:
4.7
Cleanliness:
4.7
Hotel staff:
4.5
Comfort:
4.6
Location:
4.4
Value:
4

88% would recommend to a friend.

Sort by:
Review of Atlantis The Palm

Reviewer score

5
5.01.0
Evo182
Hull, England
Oct 14, 2012

Perfect Break

Amazing - would go again, could not fault anything about the hotel inside or out. Only one small down side is the journey to the shopping malls due to location, but hotel makes up for it. BRILLIANT

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Money-saving tip: In Hotel

Only buy on Monday Tuesday or Wednesday nights between 7pm and 9pm from the on site gift stores and your will get 20 percent off your total bill.

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Review of Atlantis The Palm

Reviewer score

5
5.01.0
Yanrong
Business
NANJING
Jan 24, 2015

wonderful experience

It's a wonderful experience especially for kids though it was away from the city center.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Atlantis The Palm

Reviewer score

5
5.01.0
amontike
Business
N/A
Jan 23, 2015

Awsome

It's very expensive but very nice hotel. A lot to do in the hotel. Free shuttle bus to the city of Dubai.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Atlantis The Palm

Reviewer score

5
5.01.0
ARO1
Business
London
Jan 3, 2015

Excellent hotel

Stayed at this hotel few times now and I can't really fault it I would strongly suggest upgrading to Imperial Club as it will make your stay far more enjoyable

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Entertainment tip: In Hotel

Try Nasimi Beach bar

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Review of Atlantis The Palm

Reviewer score

5
5.01.0
Jamal
Business
London
Jan 1, 2015

Nice hotel

Nice hotel decent services only draw back internet isn't free. Room is good however deco can be better. Bed is ok. But price is too much. Will recommend to friend but only if discounted

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Shopping tip: Short drive from hotel

Shopping is a drive however hotel does provide shuttle bus

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Review of Atlantis The Palm

Reviewer score

5
5.01.0
Sharon
Business
London
Dec 30, 2014

Perfection

Beautiful hotel, grounds and amenities. Nothing is too much for the staff and with so many things on hand, dolphin sanctuary, water park etc...you will never get bbored. I would recommend to everyone although as a luxury hotel be prepared to spend so if taking a family a meal included option would be better. Loved it!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of Atlantis The Palm

Reviewer score

2
5.01.0
Value T
Business
riyadh
Dec 30, 2014

never again

The hotel over rated. I was obligated to attend a wedding party. Food was terrible

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
1
Comfort:
2
Location:
1
Value:
1
Trip purpose:

Business

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Review of Atlantis The Palm

Reviewer score

4
5.01.0
tyler230
Business
Washington, DC
Nov 26, 2014

Atlantis 9/12-9/23

The front desk staff was terrible, however; the bellhop helped us get into a much better room after the front desk didnt pay attention to our reservation. Our flight was cancelled and the concierge helped me connect with the airline staff (at no cost via phone). When we went to check out the front desk, once again, gave us a hard time. The resort and the room were great though. I appreciated the staff at the front helping with our taxis each day and for the most part it was a very warm reception.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Atlantis The Palm

Reviewer score

5
5.01.0
amontike
Business
Lithuania
Nov 24, 2014

Amazing

Hotel is amazing, but a bit expensive... Looking forward to come back with more family members. Suitable for a couples and families.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Atlantis The Palm

Reviewer score

2
5.01.0
ShabsA
Business
London
Oct 27, 2014

Not happy

I had my wedding there a couple of weeks ago and right up to the week of the wedding everything was great with the staff helping us to organise the wedding. Several family/friends had booked rooms and a few people did not get checked into their rooms until 4pm even though we asked several times, 6 months earlier right up to the night before, for early check-in because they were coming for our wedding. Normal check-in is at 2pm. A member to staff told my sister after waiting for 4 hours to not worry herself and go and enjoy herself. This was not acceptable. We complained to the manager directly about our experience and after two weeks he has not got back to us. During our wedding ceremony we were told we had to check into another room as we were locked out of the room we were staying in and they didn't have the common sense to realise we needed the room for two nights. They agreed we could stay in the room we intended to stay in only after wasting a lot of time (and stress) explaining the situation. This is not acceptable for a 5 star hotel. You are treated like a number rather than a valued guest I cannot recommend The Atlantis to anyone unless they stay in the premium rooms, which I assume Atlantis values more than normal guests and receive the customer service everyone should expect.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
5
Value:
1
Trip purpose:

Business

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Review of Atlantis The Palm

Reviewer score

3
5.01.0
Wazi
Business
London
Oct 13, 2014

Average for money

A bit pricey for what you got.The recepeption booking in and general turnaround of guests was slow.We could'nt go in the sea as the cordoned off area had jelly fish so we were confined to the poll.I was chareged double for my stay, initially by agent and then by the reception, who later refunded when I left but gave me cash(Dhirams) so I will loose when I convert back in the uK.I went for a wedding at one of the conference rooms , it could of been better organised wrt letting guest know where to go and when.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Money-saving tip: In Hotel

If you have a Emirates Skyward card you can get Free wifi for your sya otherwise its about £15 a day

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