$456 Avg/night
Rate and special offer based on Check-in: Jan 13, 2015 Check-out: Jan 14, 2015

Atlantis The Palm

5 stars
Crescent Road, Palm Island, Crescent Road, Dubai,
Hotel Overview
Reviewer score
4.4
out of 5
74 reviews
Perfect Oasis~

Love this place. The hotel, location, all worth it. Planning to go back already! See full review

  • Lifelong New Yorker
  • Oct 4, 2014
Resort You Never have to leave.

We only stayed one night, but it was fantastic. We were able to check our bags in early, enjoy the... See full review

  • Hikerflowers
  • Jul 27, 2014
Atlantis the Palm is world-renowned, and the first hotel to be built on this artificial island in Dubai. A five-star luxury resort themed around the ancient myths of Atlantis, it offers guests everything from underwater hotel suites with views of thousands of sea creatures, to a luxury spa and world-class shopping. The complex has more than 20 restaurants and stunning views over the Persian Gulf. Swim with dolphins or play in the 42-acre waterpark.
Key facts
  • 1,539 guestrooms, including 2 underwater suites and the Royal Bridge Suite, spanning the Royal Towers
  • 22 floors
  • 20+ restaurants and bars
  • Waterpark
  • Pools and swim-up bar
  • Health club
  • Spa
  • Conference center
  • Shopping mall
  • Private beach
  • Complimentary shuttles
Neighborhood
The Atlantis resort itself is packed with activities the whole family can enjoy. Explore the Lost Chambers Aquarium, or shop in The Avenues underwater luxury shopping mall, packed with jewelers, designer stores and gourmet food outlets. Take a helicopter tour of Dubai, or indulge in the most sublime treatments in the ShuiQi spa. The Aquaventure Waterpark features record-breaking water slides, pools and shark filled lagoons. If you prefer a quieter beach experience, head to one of the nearby sandy beaches. As night falls, dance the evening away in the NDulge nightclub, or enjoy a live show or music concert at the Live@Atlantis venue.
Hints and tips
The hotel and resort is huge, so it helps to know where you'd like to spend most of your visit, asking for a room in that vicinity.

The dolphin activities in Dolphin Bay are very popular, so ask staff about the most open times for playing with these beautiful, intelligent creatures.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Atlantis The Palm Rooms

TERRACE CLUB SUITES
Terrace Club Suites (94 sqm) with spacious 30 sqm balconies are perfect for sunbathing or al fresco dining. With separate living room and bedroom with king size bed they offer views of the Arabian Sea, or Palm Island and Dubai skyline. Bathrooms have a walk-in shower with separate bath and complimentary toiletries. Room amenities include cable/satellite television, fully stocked mini bar, tea and coffee making facilities, and other. These suites includes VIP check-in and Imperial Club Lounge access, 24 hour room service, Airport pick up and drop off, Personalized check-in, In room check-out, Buffet Breakfast, all day snacks and refreshments, afternoon tea, pre-dinner cocktails and canaps, internet access and daily local newspaper, N Dulge nightclub access and daily access to Kids Club 10am - 6pm. Unlimited access to Aquaventure Waterpark and The Lost Chambers Aquarium. Preferential rates to swim with dolphins.
PALM BEACH DELUXE ROOM
Palm Beach Deluxe rooms (45-47 sqm) benefit from a breathtaking view of the Palm Island and Dubai skyline, with king size bed and a balcony or two queen size beds and French balcony. Bathrooms have a walk-in shower with separate bath and complimentary toiletries. Room amenities include cable/satellite television, fully stocked mini bar, tea and coffee making facilities, internet access at a charge and other. 24 hour room service. Unlimited access to Aquaventure Waterpark and The Lost Chambers Aquarium. Preferential rates to swim with dolphins. 1 free afternoon session at Kids Club or Club Rush for teens.
EXECUTIVE CLUB SUITES
Executive Club Suites (101 sqm) are the perfect balance of comfort and space. With separate living room and bedroom with king size bed, they offer views of the Arabian Sea or Palm Island. Double vanity bathrooms have a walk-in shower with separate large oval free-standing bath and complimentary toiletries. Room amenities include cable/satellite television, fully stocked mini bar, tea and coffee making facilities, and other. These suites includes VIP check-in and Imperial Club Lounge access, 24 hour room service, Airport pick up and drop off, Personalized check-in, In room check-out, Buffet Breakfast, all day snacks and refreshments, afternoon tea, pre-dinner cocktails and canaps, internet access and daily local newspaper, N Dulge nightclub access and daily access to Kids Club 10am - 6pm. Unlimited access to Aquaventure Waterpark and The Lost Chambers Aquarium. Preferential rates to swim with dolphins.
OCEAN DELUXE ROOM
Ocean Deluxe rooms (45-47 sqm) enjoy amazing views of the Arabian Sea, with king size bed and a balcony or two queen size beds and French balcony. Bathrooms have a walk-in shower with separate bath and complimentary toiletries. Room amenities include cable/satellite television, fully stocked mini bar, tea and coffee making facilities, internet access at a charge and other. 24 hour room service. Unlimited access to Aquaventure Waterpark and The Lost Chambers Aquarium. Preferential rates to swim with dolphins. 1 free afternoon session at Kids Club or Club Rush for teens.
DELUXE ROOM
Deluxe rooms (45-47 sqm) offer partial views of Arabian Sea or Palm Island, with king size bed and a balcony or two queen size beds and French balcony. Bathrooms have a walk-in shower with separate bath and complimentary toiletries. Room amenities include cable/satellite television, fully stocked mini bar, tea and coffee making facilities, internet access at a charge and other. 24 hour room service. Unlimited access to Aquaventure Waterpark and The Lost Chambers Aquarium. Preferential rates to swim with dolphins. 1 free afternoon session at Kids Club or Club Rush for teens.
IMPERIAL CLUB - ROOM
Imperial Club Rooms (45-47 sqm) with king size or two queen size beds benefit from views of the Arabian Sea, or Palm Island and Dubai skyline and are the perfect choice for guests seeking additional luxury and comfort plus extra benefits worth over AED 3,000 per day. This includes VIP check-in, Imperial Club Lounge access, Buffet Breakfast, all day snacks and refreshments, afternoon tea, pre-dinner cocktails and canaps, internet access and daily local newspaper, N Dulge nightclub access and daily access to Kids Club 10am - 6pm. Unlimited access to Aquaventure Waterpark and The Lost Chambers Aquarium. Preferential rates to swim with dolphins.
REGAL CLUB SUITES
Regal Club Suites (164 sqm) offer extra space and comfort. With a private terrace, separate living room and bedroom with king size bed, they offer views of the Palm Island and Dubai skyline. Bathrooms have a walk-in shower with separate bath and complimentary toiletries. Room amenities include cable/satellite television, fully stocked mini bar, tea and coffee making facilities, and other. Room amenities include cable/satellite television, fully stocked mini bar, tea and coffee making facilities, and other. These suites includes VIP check-in and Imperial Club Lounge access, 24 hour room service, Airport pick up and drop off, Personalized check-in, In room check-out, Buffet Breakfast, all day snacks and refreshments, afternoon tea, pre-dinner cocktails and canaps, internet access and daily local newspaper, N Dulge nightclub access and daily access to Kids Club 10am - 6pm. Unlimited access to Aquaventure Waterpark and The Lost Chambers Aquarium. Preferential rates to swim with dolphins.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness Center
Spa
Night club
Tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Conference facilities
Gift shop
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Aquaventure Waterpark: 0.3 mi
  • Knowledge Village: 3.3 mi
  • Al Sofouh: 4.2 mi
  • Burj Al Arab: 4.4 mi
  • Wild Wadi Water Park: 4.6 mi
  • Ski Dubai: 5.2 mi
  • Emirates Hill: 5.2 mi
  • Umm Al Sheif: 5.4 mi
  • Ibn Battuta Mall: 6 mi
  • Al Barsha: 6 mi
  • Umm Suqeim: 6.2 mi
  • Al Quoz: 7.3 mi
  • Al Safa: 8 mi
  • Dubai Sports City: 8.9 mi
  • Dubai Autodrome: 9.4 mi
  • Aquaventure Waterpark: 0.3 mi
  • Knowledge Village: 3.3 mi
  • Al Sofouh: 4.2 mi
  • Burj Al Arab: 4.4 mi
  • Wild Wadi Water Park: 4.6 mi
  • Ski Dubai: 5.2 mi
  • Emirates Hill: 5.2 mi
  • Umm Al Sheif: 5.4 mi
  • Ibn Battuta Mall: 6 mi
  • Al Barsha: 6 mi
  • Umm Suqeim: 6.2 mi
  • Al Quoz: 7.3 mi
  • Al Safa: 8 mi
  • Dubai Sports City: 8.9 mi
  • Dubai Autodrome: 9.4 mi
  • Al Wasl: 9.8 mi
  • Dubai International Art Centre: 10.3 mi
  • Mercato Shopping Mall: 10.4 mi
  • Dubai Zoo: 10.8 mi
  • Dubai Fountain: 10.9 mi
  • Arabian Ranches: 11 mi
  • Dubai Mall: 11.2 mi
  • Seawings Dubai: 11.5 mi
  • Al Satwa: 11.5 mi
  • Trade Center: 12.2 mi
  • Dubai International Convention Centre: 12.5 mi
  • Global Village: 12.6 mi
  • Zabeel: 13 mi
  • Al Karama: 13.9 mi
  • Mankhool: 14 mi
  • Umm Hurair: 14.3 mi
  • Wafi City Mall: 14.4 mi
  • Oud Metha: 14.4 mi
  • Raffles Botanical Garden: 14.4 mi
  • Heritage and Diving Village: 14.4 mi
  • Al Shindagha Market: 14.4 mi
  • Nad Al Sheba: 14.5 mi
  • Dubai Museum: 14.5 mi
  • Al Jaddaf: 14.7 mi
  • Al Shindagha: 14.8 mi
  • Ras Al Khor: 14.9 mi
  • Gold Souk: 15 mi
  • Wonderland: 15.1 mi
  • Dubai Opera House: 15.2 mi
  • Port Saeed: 15.4 mi

Meeting facilities

Meeting Info
Whether you're planning a wedding, rewarding your team or holding a conference for clients, Atlantis is the perfect venue for an event that will always linger in everyone's memory. The Atlantis Conference Centre comprises 5,600 square metres of floor space. The largest area, The Atlantis Ballroom, is a flexible space that can divide into five separate areas. Two junior ballrooms, two boardrooms, a traditional Majlis area and a generous pre-function space provide ideal venues for small groups or break-out areas for larger conventions.

Dining

THE EDGE AND THE SHORE
Opening hours: 9.00am to 7.00pm Dress Code: Beach Casual Located beachside at either side of The Royal Towers, these outdoor bars and grills offer poolside service for lunch or snacks, as well as non-alcoholic and alcoholic signature drinks.
BARACUDAS AND SHARK BITES
Opening hours: 10.00am to 6.00pm Dress Code: Beach Casual With indoor and outdoor dining, both restaurants are located in Aquaventure and feature classics such as burgers, salads, sandwiches, along with Arabian food.
NASIMI
Location: West Beach Opening hours: Lunch 1.00pm to 5.00pm Dinner 7.00pm to 11.30pm Bar 1.00pm to 1.00am Dress Code: Casual Nestled in a breezy and relaxed beachside setting, Nasimi serves classic poolside cuisine throughout the day, as well as fresh Asian and European cuisine with the finest ingredients in the evening.
OSSIANO
Location: East Royal Towers Opening hours: 7.00pm to 11.30pm Dress Code: Smart Casual Ossiano is the perfect location for an intimate dining experience, with mesmerising views of Atlantis' Ambassador Lagoon. The experience is coupled with the delight of dining in an elegant seafood restaurant with flavours from the Mediterranean, Pacific Ocean and Indian Ocean
LEVANTINE
Location: East Royal Towers Opening hours: Dinner 7.00pm to 1.00am Dress Code: Smart Casual With its panoramic show kitchen, Levantine is an authentic 2-storey Lebanese dining experience. In the evening our belly dancer will entertain you with echoes of the Middle East, displaying cultural tradition to regional music.
KALEIDOSCOPE
Location: The Avenues Opening hours: Breakfast 7.00am to 11.00am Lunch - Sun to Thurs 12.30pm to 3.30pm,Fri to Sat 12.30pm to 5.00pm Coffee 4.00pm to 6.00pm Dinner 6.00pm to 10.30pm Dress Code: Casual This inviting family restaurant offers breakfast, lunch and dinner with a focus on Mediterranean cuisine, complemented by influences of Northern Africa - Morocco, Algeria and Tunisia. The kaleidoscope of tastes also includes the flavours of Greece, Malta and the Levant region.
SEAFIRE
Location: The Avenues Opening hours: Lunch - Fri 12.00pm to 3.00pm Dinner - Sat to Wed 6.00pm to 11.30pm,Thurs to Fri 6.30pm to 12.30pm Dress Code: Smart Casual A New York-style steak house serving the finest cuts of beef, including Japanese Wagyu, all-natural grain fed Australian beef, and US Black Angus, all prepared to order on a wood-burning grill.
SAFFRON
Location: West Royal Towers Opening hours: Breakfast 7.00am to 11.30am Dinner 6.00pm to 12.30am Friday Brunch 1.00pm to 3.30pm Dress Code: Casual Discover a culinary journey at the contemporary Saffron with 20 theatrical cooking stations featuring international and Asian-inspired cuisine.
SPLASHERS AND WAVES
Opening hours: 10.00am to 6.00pm Dress Code: Beach Casual Throughout Aquaventure, a variety of handy kiosks serve a range of healthy and classic snacks.
NOBU // YUAN
NOBU: Location: The Avenues Opening hours: Fri 12pm to 3pm, Sat-Wed 7pm to 11.30pm, Thurs, Fri and eve of Public Holidays 7pm to 12am. Bar 6pm to 1am. Dress Code: Smart Casual. World-renowned Chef Nobu Matsuhisa continues to redefine Japanese cuisine in a contemporary space that mixes traditional & modern Japanese elements. At Atlantis, Nobu infuses his cutting edge style with Arabian influences to create a distinctly urban experience. Incorporating Nobu's signature dishes as well as new surprises, the menu is complemented by a sushi bar and sake lounge. YUAN: Located at the entrance of The Avenues. Open Sat-Wed 7pm to 11:30pm, Thurs, Fri and eve of Public Holidays 7pm to 12am. Bar 7pm to 1am. Dress Code: Smart Casual. Yuan is a blend of traditional Chinese Szechuan cuisine & culture, presented in a uniquely contemporary elegance. Yuan brings together the fiery & diverse flavors of the Sichuan province, served in a distinctively modern style.

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (74)

Ratings and reviews for Atlantis The Palm

Overall score

4.4 / 5
5.01.0
74 out of 74
Amenities:
4.7
Room cleanliness:
4.7
Hotel staff:
4.6
Room comfort:
4.6
Location:
4.4
Value:
4

88% would recommend to a friend.

Sort by:
Review of Atlantis The Palm

Reviewer score

4
5.01.0
tyler230
Business
Washington, DC
Nov 26, 2014

Atlantis 9/12-9/23

The front desk staff was terrible, however; the bellhop helped us get into a much better room after the front desk didnt pay attention to our reservation. Our flight was cancelled and the concierge helped me connect with the airline staff (at no cost via phone). When we went to check out the front desk, once again, gave us a hard time. The resort and the room were great though. I appreciated the staff at the front helping with our taxis each day and for the most part it was a very warm reception.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Atlantis The Palm

Reviewer score

2
5.01.0
ShabsA
Business
London
Oct 27, 2014

Not happy

I had my wedding there a couple of weeks ago and right up to the week of the wedding everything was great with the staff helping us to organise the wedding. Several family/friends had booked rooms and a few people did not get checked into their rooms until 4pm even though we asked several times, 6 months earlier right up to the night before, for early check-in because they were coming for our wedding. Normal check-in is at 2pm. A member to staff told my sister after waiting for 4 hours to not worry herself and go and enjoy herself. This was not acceptable. We complained to the manager directly about our experience and after two weeks he has not got back to us. During our wedding ceremony we were told we had to check into another room as we were locked out of the room we were staying in and they didn't have the common sense to realise we needed the room for two nights. They agreed we could stay in the room we intended to stay in only after wasting a lot of time (and stress) explaining the situation. This is not acceptable for a 5 star hotel. You are treated like a number rather than a valued guest I cannot recommend The Atlantis to anyone unless they stay in the premium rooms, which I assume Atlantis values more than normal guests and receive the customer service everyone should expect.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
1
Trip purpose:

Business

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Review of Atlantis The Palm

Reviewer score

3
5.01.0
Wazi
Business
London
Oct 13, 2014

Average for money

A bit pricey for what you got.The recepeption booking in and general turnaround of guests was slow.We could'nt go in the sea as the cordoned off area had jelly fish so we were confined to the poll.I was chareged double for my stay, initially by agent and then by the reception, who later refunded when I left but gave me cash(Dhirams) so I will loose when I convert back in the uK.I went for a wedding at one of the conference rooms , it could of been better organised wrt letting guest know where to go and when.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Money-saving tip: In Hotel

If you have a Emirates Skyward card you can get Free wifi for your sya otherwise its about £15 a day

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Review of Atlantis The Palm

Reviewer score

4
5.01.0
Betty747
Business
Glasgow,Scotland
Oct 12, 2014

A great family hotel but not for couples or friends

If you're not holidaying with kids and find yourself at this hotel get a room in the West Tower and upgrade to Imperial Club. It's a much quieter part of the hotel and the Club Lounge is superb. However, the reception staff, whilst not unhelpful, are very vague and therefore not of much assistance! Maybe some more training would help. Despite many emails to the hotel re our early morning arrival at 10am we were not allocated our rooms until after 5pm. Not good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

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Review of Atlantis The Palm

Reviewer score

5
5.01.0
Lifelong New Yorker
Business
Connecticut
Oct 4, 2014

Perfect Oasis~

Love this place. The hotel, location, all worth it. Planning to go back already!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Not Applicable

You don't have to leave this resort if you don't want to. Everything is right there. However, hop on the free mall shuttles to experience life outside of the hotel and Palm Island. Dubai mall has really nice food court and restaurants.

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Review of Atlantis The Palm

Reviewer score

4
5.01.0
MR. DP
Business
Saudi Arabia
Oct 1, 2014

Almost the Perfect Place

There are just a few things missing from this hotel that would make it the perfect place to stay. 1) There is not free wi-fi. This is almost a standard now and it was very inconvenient to have no internet. The fee wasnt too bad, but you are already paying a good deal to stay here. 2) As mentioned, it is pricy. But it is understandable to have higher fees for the amenities provided. 3) Increasing the hours of operation of some of the events would be helpful. Overall it was a great experience and would love to have spent more time there. If given the chance I will go back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Atlantis The Palm

Reviewer score

4
5.01.0
rpajasfasfdaf
Business
San Jose, CA
Sep 22, 2014

Solid

Just be aware that food / internet / extras are pricey - this could be true for all hotels in Dubai as hotels provide the main activities.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

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Review of Atlantis The Palm

Reviewer score

4
5.01.0
tohmaz
Business
saudi
Sep 8, 2014

Pries to much long waiting for check-in check-out.

Pries to much long waiting for check-in check-out. Room is small bed is not comfortable no coffee machine only water heater restaurants very expensive. Other than that over all good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
1
Trip purpose:

Business

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Review of Atlantis The Palm

Reviewer score

4
5.01.0
Travel Guy2
Business
Toronto, Canada
Aug 26, 2014

Great Place!! Very Relaxing, Waterpark was amazing

The only issue we had, was when we first arrived, it took over an hour to get our luggage up to the room after multiple calls. Wouldn't normally be a problem, but after a 10 hour flight and arriving to the hotel at 2am, you just want your luggage so you can go to sleep. Past that, I would definitely recommend to anyone. Great 3 days!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Atlantis The Palm

Reviewer score

5
5.01.0
Hikerflowers
Business
Destin, Florida
Jul 27, 2014

Resort You Never have to leave.

We only stayed one night, but it was fantastic. We were able to check our bags in early, enjoy the aquarium and water park and after checking out the next day they held our luggage while we explored the city all day. A perfect place you must see to appreciate!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: In Hotel

We were staying in another hotel and wanted to come see the aquarium and water park, it was much cheaper to just stay with them because guests can go for free!

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