Crystal Family Resort

5 stars
Belek Bogazkent Mevkii Serik, Antalya, 07500
Hotel Overview
Reviewer score
2.0
out of 5
1 reviews
Less than Average Experience

Will not go there again with many other options available. Staff was extremely rude as were most of... See full review

  • longtimetraveler
  • Aug 17, 2012
The hotel is indeed a paradise for families with children offering a private fine sandy beach of 150 meters length and 100 meters width as well as a variety of pools and aquaparks covering 1300 m. An area of 23,000 m, whereby 8,000 m consists of hotel buildings and 15,000 m consists of gardens, the guests will find four buildings of five floors each, with a total capacity of 372 rooms. The hotel also offers the amenities like Children's facilities, Laundry service- with extra charge, Lobby, Reception.

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Crystal Family Resort Rooms

STANDARD - ROOM
All rooms have a balcony. They are comfortably decorated and designed for a superb holiday stay. Room amenities: carpet floor, electronic card
locking system, central air conditioning and heating, satellite TV and music channel, mini bar, safe box (suitable to put the notebooks), direct dial telephone, Wireless- Internet (due to charge), sprinkler system and fire
detector. Bath amenities: telephone, hair dryer and bathtub, 220 volt electricity supply. Non smoking and handicapped rooms are available.

Amenities

  • WiFi
  • Free parking
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Activities
Indoor pool
Fitness center or spa
Fitness Center
Spa
Night club
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Conference facilities
Doctor on call
Gift shop
Internet
WiFi
Parking
Free parking

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (1)

Ratings and reviews for Crystal Family Resort

Overall score

2 / 5
5.01.0
1 out of 1
Amenities:
3
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
2
Value:
2
Sort by:
Review of Crystal Family Resort

Reviewer score

2
5.01.0
longtimetraveler
Business
Connecticut, USA
Aug 17, 2012

Less than Average Experience

Will not go there again with many other options available. Staff was extremely rude as were most of the guests. Arrogant, pushy and self absorbed. Reserved and confirmed a nonsmoking room, but were told they were not available when we got there. Would NEVER have reserved there if this was not confirmed. Front desk kept blaming our travel agent (which we didn't use, pretended they never heard of the online service we used), when clearly it is their fault. Room ok, beds hard, clean when arrived but bathroom not cleaned afterwards. Advertised free refills of minibar, but only had 3 sodas and a water in it and never refilled. Food was fresh and delicious if you like Turkish food. Pictures are outdated - very crowded beach with hotel next to hotel. Beach has a little sand, mostly pebbles in water and beach. Sand area 'roped off' to protect turtles, but rude guests ignored and moved chairs onto it; also, so much for protection with Camel rides traipsing back and forth across the beach where turtles are supposed to nest! Hotel staff arrogant, couldn't be bothered except when they were ignoring you.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
2
Value:
2
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Spend time away from hotel - many things to do in area within a short drive (nothing within walking distance), but need a car.

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