We booked this hotel for 5 nights but arrived one day earlier as planned and requested 1 additional... See full review
Ch and M
Sep 8, 2014
Crystal Deluxe Kemer is indeed a paradise for families with children offering a private pebble beach of 50 meters length and 100 meters width as well as a variety of pools and aqua parks covering 1150 sqm. An area of 16,000 m, whereby 8,000 m consists of hotel buildings and 8,000 sqm consists of gardens, the guests will find one building of six floors, with a total capacity of 356 rooms. Named after the crystal clear waters of the Mediterranean, with its different architecture and the extraordinary beauty of the environment.
Other amenities includes Laundry service - at cost, Lobby, Children's facilities and Reception.
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Standard Room offers a double and a twin bed with Air condition, Heating, Room service, Balcony / Terrace, Safe in room, Cable / Satellite TV, Telephone, Color TV, Mini bar, Non-smoking rooms, Hairdryer, carpet floor, electronic card locking system, TV and music channel, mini bar, direct dial telephone, Wireless - Internet (against payment), sprinkler system and fire detector. Bath amenities: telephone, hairdryer and bathtub, 220-volt electricity supply. It is comfortably decorated and designed for a superb holiday stay.
No smoking rooms/facilities
No smoking rooms/facilities
Fitness center or spa
Doctor on call
In order to grant the guests a pleasant stay, the "Ultimate All Inclusive" concept starts with a warm welcome to the guests upon arrival by offering them Turkish traditional sweet called "cezerye" and a glass of Turkish sweet fruit drink called "sherbet". The Hotel continues with showing traditional Turkish hospitality, including a wide range of food and drinks for 24 hours and hereby aim to guarantee 100% happiness and satisfaction.
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
We booked this hotel for 5 nights but arrived one day earlier as planned and requested 1 additional night upfront and were considered as 'walk ins' for a rate which was $80 higher than our other nights for $220 each. I asked for the same rate for
this additional night at 10 pm because we had passed the all-inclusive dinner for that evening anyway. The underpowered employee was not able to accomodate our request and the manager was already gone home. So, the decision was not to give us the room and to send us to the much cheaper competition.
We cheched in the next day, i asked for the manager and the front desk manager started to argue with us, no sign of an excuse.
Ok, we thanked and cheched in anyway. Room was OK, ocean view, but the loud music from the discotheks opposite of the road were a real ear filler until 3.00 am in the morning.
The food and beverage all-inclusive package was also pretty good, great breakfast, lunch, even at the pool and dinner was excellent. However, the 80 % russian clientel was something what we not expected.
In general we would not book this hotel again.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Hotel is close to city center of Kemer with all shopping, restaurant and night live options.