Its my second holiday to Phuket. Its a beautiful place. The hotel is not so much impressive.... See full review
Mar 18, 2015
No Free Airport Shuttle
Checking in went smoothly and having an almost clean room available at 11 am was nice - except for... See full review
Apr 8, 2014
If you are planning for an ideal holiday in Phuket, the Serene Resort is a perfect place for you to reside and explore the surrounding areas.
Location Welcome to Serene Resort Phuket, a secluded garden paradise at Kata Beach, Phuket Island. The resort is located on a superb hillside south of Kata Beach and close to other scenic spot on the hill. Enjoy your splendid holidays with your friends or family in this tranquil and relaxing ambience.
Rooms The resort prov
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Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Its my second holiday to Phuket. Its a beautiful place. The hotel is not so much impressive. Housekeeping need to be trained more in ckeaning and corteousness. Few times that housekeeping knocked on door in the morning while we are still inside
the room. Even though we said to come back after 10 mins the housekeeping still continued knocking on our door and very loud as if there is something emergency. So we have to get up on bed to open the door and say to come back after 10mins but housekeeping said she have to clean 25 rooms more. But we told housekeeping where is the sign to put outside the door then immediately she gave us one. The next day we have a sign still housekeeping knocked on our door. We were wondering maybe its the language barrier. Housekeeping barely understand English. Toilet flush is not working well so we told the housekeeping. She went inside the room flush the toilet then left. So we were surprised by this. Just like that, no explanation. So there is a technique you have to hold the flush for 20 seconds. We told the reception but they said no available room.
Checking in went smoothly and having an almost clean room available at 11 am was nice - except for the trash on the balcony.
An airport car should cost 1000 baht for a private car, the hotel will quote more at 1300, perhaps 'discounted' to 1200.
Perhaps you could get better elsewhere. We did inquire at the front desk and the manage called our room to let us know that it's this website's fault that it says there is a free airport shuttle.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Sugar and Spice is an amazing Thai restaurant nearby with fair prices on Soi Casa Del Soi.