Windsor Suites Hotel Bangkok

Everything about the Windsor Suites is perfect: the location, the staff, the amenities. And the price is one half, or even one third, the price of the "name" hotels, just a few blocks up or down Sukhumvit Road, that are don't have anything more to offer anything that Windsor Suites. There is no better hotel, or hotel buy, in Bangkok.

Hotel is very old. Room is not clean, and worn out. Most terrible is the washroom. Bathtub leaking, walls, toilet bowl & water sink all have black or yellow stains. Staff who came up to check leaked bathtub does not speak English, so we got stuck with this room for our whole trip, 5 nights. manager too busy to come up, and finally we were told there is no spare room to move us due to full house, and not a single word to apologize. When we booked the hotel, free wifi is included in the price. when we checked in the hotel very late at night, and found out we had to pay $15.00/day for wifi. I did not fight with the staff because we were too tired after a 30 hrs flight to Bangkok. The next day I went to the lobby and tried to reason this matter with a manager, we finally were honored a 5-day free wifi at the mercy of that manager. I have been traveling to lot of countries including Asia, Europe, China and North America. By far, this is one of the worst hotels I have ever stayed recently for the past 10 years. The only thing good about this hotel is the location. It's only 5 minutes walking to major shopping center, sky train and subway. Other than that, I will never recommend this hotel.

We had a good time at Windsor Suites Hotel, great location, good access to metro and shopping malls. Good night life in the evenings. Hotel was also good, we would have expected a bit more of 'luxury' or 'style' considering it is a pretty big and 4 star hotel. Suites were ok, comfortable and spacious, cleanness average, it doesn't shine but very decent. Also very nice views if you are staying in one of the highest floors (we stayed on floor 21st). One thing: we didn't enjoy the breakfasts very much, always full of people, staff did not pay enough attention on cleaning tables and meals were pretty average. Our advice, have breakfast early as it can get quite noisy and busy after 8.30

Hotel and furnishings OK. Air Con could not quite cool the room. TV did not work after it rained, every day. They charge too much for internet access. Weatern food at breakfast was not great. I think there are many better deals for this price.

We stopped here in December and it was adequate , this time ( January ) we were put up in the annex so we had to go to the main building for everything we needed .The first room we were offered was next to a building site with air tools vbrating all day long.We refused that room and were given another one ( reluctantly ), the next room was marginally better we thought, until we were woken very early to see we were next to a coach car park and we had been awoken to the start of all there engines.As you go to the pool on the 14th floor you see other floors as the lift stops ,,,,they look totally refurbished but they must be for full paying guests [...] There is no free internet in this hotel and to sort out all these problems I paid for 24 hours internet .The rates are incredible 150 Baht ( £3 / $4.50 ) for 30 minutes , and a staggering 600 Baht for 24 hours ( £12 / $17.50 ), the desk staff are rude surly and arrogant,,,,stay here at your peril