Stayed in superior room which was clean and comfortable. Staff polite and helpful. Airport transfers very efficient. Breakfast ok. We have tried a few of these airport hotels and this was by far the best value for money. Will certainly use again.
It took me awhile to find their representative in the arrival area of BKK airport. I had to ask many different information desks to finally see their hotel representative.
Hotel is perfect for those not wanting to pass time in the airport. Very
near and has a lot of local food stalls outside. Room was adequate.
Breakfast was just so so but still reasonable for the price that you pay.
The hotel at the airport was going to cost $200 night. This hotel was only $29 online, and it included free shuttle service to/from the airport 24/7. Great value! I'll stay there again for a long layover in Bangkok.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
The spa was closed for a massage, but they recommended that I walk just down the street to another massage shop. The cost was only 150 Baht (about $5 USD) for a 1-hr Thai massage. This was less than half the cost at the hotel spa. Great deal!
The only reason we stayed here was because it's close to the airport and we had an early flight, so we weren't expecting much. The room was fine - big and clean. The staff however was so unbelievably rude and difficult to deal with. We are
extremely easy going, pleasant people, so don't think that we were being difficult. These people just shouldn't be in customer service of any kind.
Also, the hallways reek of sewage and they don't air condition the hallways so walking through the place is pretty gross.