Grand Diamond Suites Hotel

shopping dinning

Because of the building works, the hotel had a musty smell along the lift lobbies and the room had to be aired when we checked in. However, the junior suite and toilet were very roomy (although a little old) and we enjoyed our stay. Despite some online comments of bedbugs, we did not have the problem. The plus point is definitely the location! Situated just beside Platinum Mall, it's great!

Excellent and Kind Staff. Wonderful Service. Excellent location. The hotel is inbetween Pantip Plaza (electronics) and Platinum Fashion Mall(cloth, accessories). Have good indian restaurants around 300metres. Definitely will stay in the same hotel during my next visit to Bangkok.

We stayed at the executive suite, 26th floor. Needs a major renovation: from carpeting, curtains, furnitures, painting. The TB was the only one refurbished. Television sets are outdated inspite of staying at the executive suite. There's a kitchenette but you can only use the microwave, no utensils, no pans, no plates. if you're a platinum mall addict, this is the hotel to stay. Quite scary at area at night because of the crowd. The next time I go to BKK, I will get a hotel near the sky train for convenience to nicer malls, restaurants & groceries. An area where it's safer. It's just sad that tourists are not that much compared to the last time I was there 3 yrs ago. The airport was not as busy as before.

Great location to shop around Pratunam area as hotel is tucked between Platinum Mall (wholesale mall) and Pantip Plaza (IT mall). Hotel’s under renovation and entrance is on a side road with make-shift shelter that is inadequate during a downpour. Horrendous Bangkok traffic also made turning in from the main road a test of patience. Without a subway in close vicinity, you get around by walking or taking taxi. Stayed in a Junior Suite on a non-smoking floor hence there wasn’t smoke stench; but room has musty smell as the hotel is quite established and room is tired with well-worn carpet. Kitchen was not equipped with cutleries. Hence we had to improvise when we bought food from roadside stalls that packed soup or soup noodles in plastic bags without cutleries. Another drawback was the room internet access charges: 350 Baht for 2 hours! Breakfast was decent with great porridge. Big draw was the young coconut that was not offered in other Bangkok hotels that we've stayed before.

The hotel is new so everything is in great shape and the staff is very friendly, you dont see alot of Americans in Bangkok and they were very welcoming.

Issues with the elevator really need to be addressed by the hotel. The check in was long due to the inattentativeness of the clerk - prioritising other people and the phone over us standing in front of him. We requested a high floor without noise and was told there wasn't one - we went to the room allocated on the 19th floor and found it very noisy - we went back to the desk and was helped by another clerk to move to another area of the hotel and a higher floor (25th) - so there was another possiblity after all!!! much quiter even though it was a smoking floor this was much prefered over the incredible traffic noise from the lower floor.

No service at all. Dont choose this hotel for your stay in Bangkok

Fantastic. Have been to Bangkok 10 times and stayed in Pratunam. This hotel although decor is dated has what is required to enjoy a restful holiday. It is advised by this traveller that you dont stay below the 10th floor as it is VERY noisy. The breakfast each day was comparative to the Indra and Baiyoke hotels with the added benefit of Cappucino's. The hotel staff were extremely helpful but DO NOT use the antiquated hotel scales as a guide for luggage as they are around 4 kgs out. Location is great surrounded by good food halls to eat dinner for those on a budget. Recommended+++

The room is very small for triple. Toilet is big and clean. Best location just next to Wholesale Fashion Shopping Mall and Computer Complex. Many eating areas and massaging service within the vicinity. Must try the massage service at Pratunam Centre at 150Baht for 60 minutes whole body massage.