Chatrium Hotel Riverside Bangkok

Very nice Hotel for the price, clean and spacious rooms. Staff are unable to communicate properly which is a big minus. We were promised Breakfast with our package but was refused and had to pay for the breakfast each day.

We were given a room on the 7th floor where other rooms were being used for a confrence of some sort for the first two days. A lot of door banging and I truly believe that everyone forgot we were even there! There was no minibar in the room (although on departure the staff wanted to know if we had consumed anything from the minibar), two of the light fittings were not working and surfaces like doors and cupboards were dirty. There was also a stain and a hole on the bedsheet. There was no sign of cleaners and even after we illuminated the light requesting them it took several hours for them to turn up. Unfortunately the room was not any cleaner by the time they left. The balcony had no chairs and although we could see a little bit of the river our main view was the empty wasteland next to the hotel. Disappointing when one had paid extra money for a river view! The room was also missing the information folder and we had to specifically request the free wi-fi log in details that were included in the price. The breakfast was also disappointing and did not compare with other 5* or even 4* hotel breakfasts. Disappointing experience on a whole and would not stay at this hotel again as there are better standard hotels in the vicinity for less money. I know this as I have stayed in them!

We enjoyed spending our time here so much. This place fulfilled our honeymoon experience We loved the sky restaurant. The Chinese food was awesome!

Lovely luxury hotel overlooking the river. All facilities are excellent, although it reuires a cab/walk to reach most shopping/tourist spots.

We stayed in one of the suites for four nights and found them to be exactly as described and very well appointed. They are situated centrally in Bangkok very close to Central Pier with a complimentary shuttle boat running between the hotel and the pier. We found all the staff to be very friendly and the concierge team were very helpful in supporting all our requests. In addition the morning breakfast was also very good We would have no hesitation in staying here again.

Hotel is in a FANTASTIC position..so easy to get around Bangkok and have the cool river breeze when you partake in the amazing buffett breakfast or all tou can eat menu at lunch time..the private ferry takes 5minutes to drop you of at the transit system.excellent...when we arrived they asked us would we like to be upgrade to a river view for 11 US dollars per day..well worth the money..We will definitely use the hotel again

- great location located near sathorn pier and saphan taksin monorail station - huge, clean rooms - great customer service

A very nice hotel. Use of the river to get you to the train station was great.

Nice view from the balconys to the river. Easy to travel with the hotels shuttleboat to the nearest BTS station.

we were amazed that the shower glass had the previous occupants finger marks and also lip marks which were not cleaned off for our stay.Also the toilet was not cleaned during our stay. The room was dusty and finger marks were on the glass table when e arrived but these were cleaned following day. The patio windows were dirty and they stayed that way. The bathroom had no sink to wash hands so the door handle was filthy this was never cleaned and I had to use tissues to open and close. The outside eating area patio doors were dirty not just finger marks but drips and actual dirt down the frame.In all i would say the cleaning staff should be retrained in hygene. Perhaps they have cut back on staff.This was a great shame because the allocation, food and price are just great. .