Check-in very friendly. Very friendly staff. Good location for city transportation. Close to airport.
1. Water pressure too low in shower/bath.
2. Dryer electric cord was not long enough - you had to blow-dry hair standing over the
3. Shampoo supplied, but no conditioner.
4. Room temperature was hard to control.
5. No breakfast - Breakfast not included @ 146.51 USD/per night.
6. Upon check-out, was told we had taken 2 beers from the minibar, which was not the case.
7. The hotel describes great views - our room was high, but we looked at train tracks.
It only takes 10-15 minutes to get downtown and the hotel location is literally a station for public means of transport. The breakfast is delicious,the bar is ideal for a drink before sleeping and the staff is excellent. The only problem was that
the bathroom doesn't get heated and when it's pretty cold outside you cannot enjoy it 100%
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Just opposite the hotel entrance there is Migros Take away inside the shopping center where you can enjoy the most delicious pizza and sandwiches
The hotel was beautiful and clean, and the free drink tickets were excellent but skip the breakfast. We spent almost $100 (35 cgh per person!) on a cold buffet. Also there was no free wifi....ran about $10 an hour with only one log on.
Swissotel Zurich is very conveniently located - 1 train stop from Airport, 2 train stops from Zurich Main train station.
Customer service/reception staff were friendly. Special thanks to Luca - he was extremely helpful, accommodating and
knowledgeable - made good recommendations on sightseeing and restaurants. He made our stay fuss free. Highly recommend this hotel.
Downside - Room/bathrom was rather small, pillows were too soft, Internet at CHF30 per day is daylight robbery - definitely didn't justify paying such a price for using it for a couple of hours. Should have been complimentary for all guests considering the internet is such a necessary part of our lives.
We found it really convenient for the price we paid. Close to the train station and that was a plus. Hotel should provide better pillows or at least have more pillows available in the room to have a better night sleep. That is why my rating for
the room comfort is lower.
We were charged a tax before leaving and I was surprised because that should have been included in the price I paid through this website.
Stayed here for one night. Location is a few min train ride away from downtown Zurich and the hotel is right in front of the train station. Great location. Staff was incredibly helpful. Room was comfortable with all the necessary amenities. Highly
recommended. Internet access does cost extra, but overall a great stay.