When I arrived to the hotel the manager (1) told me that the breakfast was included and he gave me... See full review
Apr 4, 2012
Steps from the Opera House, beautiful lake Zurich, the Bahnhofstrasse shopping district, and the city's business center, Sheraton Neues Schloss Hotel - Zurich, is a quiet spot in the heart of the city.
Because travel is travel, whether it's for business or strictly for fun, each of our 60 rooms is filled with essentials as well as items that are there just because. Including sitting rooms, ISDN and analogue connections, as well as our Sheraton Sweet SleeperBed, your room has the things you'd like to connect to most right in front.
Meet with friends in the city, let our concierge design an evening out, or bring a larger group together, in our light-filled meeting space.
We look forward to welcoming you to a unique experience in Zurich at the Sheraton Neues Schloss Hotel - Zurich. From June 27 through August 31, 2009, the Sheraton Neues Schloss Hotel - Zurich will be closed for renovation. Please contact the hotel for further information.
Zurich, Kloten Airport, (ZRH), 6.87, MI;
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Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
When I arrived to the hotel the manager (1) told me that the breakfast was included and he gave me the schedules for breakfast. Next day we decided to eat breakfast (to save money) and the bill was 78 sw fr. I went to the front desk and another
manager (2) told me that it was going to be charged to the manager 1 who told me that the breakfast was included. When I checked out, the charge was in my bill and the manager (2) told me that the manager 1 said that he offered us a special price for the breakfast but that he never said it was included.
It could be a misunderstanding related if the breakfast was included or not, but to say that he offered us a special price for the breakfast was a complete lie!!!!
My staying was good until that happened.
The housekeeping didn't clean the bathroom very well but the room was very comfortable and it has a very good location.