The staff were competent but not overly friendly. The rooms are small by American standards but not by Zurich standards for the price. There is free plug in high speed internet in the room or you can pay for wireless. There is no shuttle to and
from the airport so you will have to take the tram or taxi. The room was extremely quiet and neat. We were by the elevators and you could not hear people coming and going. Also, unlike America, where even when you put up the "Do not Disturb" sign, you will still get woken up by people checking out and housekeeping banging around in other rooms during the morning hours. Not so here. Completely silent, even with a full hotel. It is about 25 minutes by tram to Central, the main part of town, but easily accessible. The station is right outside the door and the tram runs almost around the clock with the exception of Sundays with fewer runs. Very nice public transportation.
Hotel features (5 = best, 1 = worst):
Short drive from hotel
Dining out is very expensive for a small meal. Usual cost for the meal itself is approximately $25-30 per person at a casual restaurant. Tap water is not usually served and when requested, there is usually a charge. We found that most wine by the glass is only slightly more than the cost of a bottled water. Also, bread on the table has a cost associated with it as well that we found out after the first meal. Great inexpensive quick meals can be had at stands and Rail City (where the main train station is located). Be prepared for most things closing on Sundays, including many restaurants.
Staff was very nice and helpful. For Americans - food prices are considerably higher that we are used to in the US. Since near the airport not many other restaurant selections w/out going into town. Lounge/elevator very smokey if you are not
used to smoke.
We had two days between the end of our Rhine cruise and return to the U.S. Lindbergh-Platz was a perfect location ... really short walk from the hotel to the tram stop and a quick trip downtown. On our departure day, just a couple of tram stops
to the airport. ATM just around the corner from the hotel. Front desk sold tram tickets. Good buffet breakfast in the morning (not included in room rate). Roomy, quiet, comfortable, modern room.
Best hotel of the three we stayed at during this trip. Plenty of parking (particularly important in Zurich). Quiet,unobtrusive, but efficient staff. Could use an additional chair in room. Excellent food. Surprisingly moderate price for this type
The hotel is very clean and modern. The internet connection was extremely slow and did not transmit well. The hotel is in a business park some distance from Zurich Main Station. There is a trolley right outside the hotel that, with connections,
allow you to make it to Zurich Main station in about 20 minutes. Parking is outside, when it is not full.
The staff were friendly, BUT, there never appeared to be sufficient staff to suppor the front desk needs. You often had to wait in line to obtain an answer to a simple question.
We chose the Novotel Zurich Airport hotel because of its proximity to the airport. The train stopped right in front of the hotel and traveled to the airport in about 9 minutes. Very convenient! The room was quiet, clean. European design and
very functional. Bed and pillows were great! Great free breakfast buffet!
Staff was very friendly and helpful. Equipped with all of the necessary amenities. Hotel had a great decor.
However, the location of the hotel was not great. Had to take a shuttle to get to anywhere in downtown Zurich. Not the worst thing in the
world, but it would have been nice to be able to walk to Zurich from the hotel.
Other than the location, everything was great. All in all, happy with my experience.