Hotel Overview
Great location lovely staff!
We were only in Lucerne for 1 night but it was great. The hotel has a great location right on the...
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Henmac
- May 3, 2012
Great Location !!
The hotel is in the historical old town and is a lake front property with great views !! The...
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GlobeTrotter
- Jul 26, 2011
Hotel des Alpes Lucerne Rooms
- Single City View
- The room has a single bed and a view to the old town. All rooms are non-smoking rooms and have a shower and toilet; hairdryer; color cable TV; telephone; Internet access WLAN; mini bar and safe. No children allowed in this room.
- Single River View
- The room has a single bed and a panoramic view to the river Reuss and Chapel Bridge. All rooms are non-smoking rooms and have a shower and toilet; hairdryer; color cable TV; telephone; Internet access WLan; mini bar and safe. No children allowed in this r
- Double City View
- The room has a double bed and a view to the old town. All rooms are non-smoking rooms and have shower and toilet; hairdryer; color cable TV; telephone; Internet access WLan; minibar and safe. Only 1 child up to 5 years allowed in existing bedding. No Crib
- Double River View
- The room has a panoramic view of the River Reuss and Chapel Bridge. All rooms are non-smoking rooms and have shower and toilet; hairdryer; color cable TV; telephone; Internet access WLan; mini bar; safe and some rooms have a balcony. Only 1 child up to 5
- Triple River View
- The room has 1 double and 1 single bed. The room is a non-smoking room and has a panoramic view of the River Reuss and Chapel Bridge. All rooms with shower and toilet; hairdryer; color cable TV; telephone; Internet access WLan; mini bar and safe. Only 1
- ALL
- Description not provided
Hotel Map
- Area served
- Lucerne, Zurich, Basel, Bern
- Nearby airports
- Zurich-Kloten Airport, (ZRH), 56.00, KM, W; Geneve Cointrin Airport, (GVA), 270.00, KM, NW;
- Area description
- City Center
Amenities
- Coffee Maker in Room
- Elevators
- Free breakfast
- Hairdryer in Room
- Internet Access
- Maid Service
- Mini Bar
- No Smoking Rooms/Facilities
- Restaurant
- Safe
- Satellite TV
- Television with Cable
- Toilet
- Wake-up Service
- Wireless Internet
Dining
- Restaurant Facilities
- Restaurant situated ideally on the River Reuss with Chapel view serving Swiss Cuisine.
Hotel Policies
- Check-in:
- 02:00 PM
- Check-out:
- 11:00 AM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (19)
Ratings and reviews for Hotel des Alpes Lucerne
- All travelers (19) 3.9 / 5
- Business (4) 4.3 / 5
- Couples (10) 3.8 / 5
- Families (5) 3.8 / 5
- Amenities:
- 3.7
- Room cleanliness:
- 4.4
- Hotel staff:
- 4.3
- Room comfort:
- 3.9
- Location:
- 4.9
- Value:
- 3.9
95%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Henmac
Great location lovely staff!
We were only in Lucerne for 1 night but it was great. The hotel has a great location right on the water. The staff is very friendly and helpful. The rooms are standard European rooms with very comfortable beds. The only minor discomfort was the shower size (very small) but everything else was great. I highly recommend this hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would not recommend
Anastasya
Terrible
We requested full refund of our staying because they have problems with water. It fluctuates. during the shower cold water stoped and any hot water blew... Avoid this hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 4
- Room comfort:
- 1
- Location:
- 4
- Value:
- 1
Reviewer score
Would recommend
GlobeTrotter
Great Location !!
The hotel is in the historical old town and is a lake front property with great views !! The non-lake view rooms are too small and not very comfy BUT the lake view rooms are definately good. Tons of places to eat within few minutes of walking.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Bob
Good Hotel
A good choice if you are travelling by train (it's an easy walk from the station) and get a room with a river view. It was particularly nice sitting outside for breakfast.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Watch Komrade
Solid hotel in great location
This is a very good hotel I have stayed in twice. It is clean, super easy to get to from the train station, has an excellent restaurant and satisfactory service. It is 3 star and that is fair. It's not exceptional but is certainly worth what you pay for. All the rooms are updated and everything works properly. The internet connection is very slow, but that is normal in small, resort hotels like this. I will stay there again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Time-saving tip:
In Hotel
Be sure an go around to the back entrance (one street over) if you are walking with your bags from the train station. If not, you will be fumbling with your bags through the restaurant. The actual entrance is on one street back from the waterfront in an area you will think is an alleyway (it's not) and there is a big wooden door marked with the hotel name. This is where you want to enter to check in.
Reviewer score
Would recommend
WT Tourmeister
average hotel priced about right
shopped the Christmas markets Ate at the Old Swiss Hous Restaurant five star meal
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Dining tip:
Short walk from hotel
Try Old Swiss House Restaurant the best weinerschnitzel in the entire country, the restaurant is nearby the Lion Monument and I give it a five star rating.
Reviewer score
Would recommend
Charles
Very good hotel
Good location, Good clean & big room, Free wi-fi, coffee maker, etc.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
parrotheadsid
great hotel
great location
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Dining tip:
Short walk from hotel
the house of fondue is a really good place to eat
Reviewer score
Would recommend
Choosey
Great location
Hotel ideally situated for major tourist attractions (eg Altstadt, lake cruises, main station etc). Has superb views over the lake and river.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Sightseeing tip:
Short walk from hotel
Lake cruises well worth exploring
Reviewer score
Would recommend
Swiss traveler
In the heart of Lucerne
Very nice, breakfast on the balcony, noce resturant on the roverfront.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Sightseeing tip:
Short walk from hotel
Food vendors on Saturday are amazing. Lots of shopping and good food within blocks. An easy walk to the train station.
