Hotel Overview
great but get with breakfast included
nice clean hotel, very friendly staff. the booking however was with breakfast excluded, something...
See full review
-
abc
- Jan 1, 2011
It is a beautiful hotel in the
It is a beautiful hotel in the centre of the old city of Lucern. Its location is perfect, in the...
See full review
-
Anonymous
- Nov 28, 2010
Des Balances Hotel Lucerne Rooms
- Double Single Use Old Town
- Double Single Use Old Town-Double Bed- Bathroom-Hairdryer-Coffee Maker-Safe-TV-WIFI
- Double Single Use River
- Double Single Use River-Double Bed- Bathroom-Hairdryer-Coffee Maker-Safe-TV-WIFI
- Double Room facing the Old Town
- Double Room Old Town-2SingleBeds-Old Town View -Bathroom-Hairdryer-Coffee Maker-Safe-TV-WIFI
- Double Room facing the River
- Double Room River-2Single Beds-River View-Bath -Hairdryer-Coffee Maker-Safe-TV-WIFI-Telephone
- Junior Suite
- Junior Suite-2 Single Beds-Breathtaking View- Bathroom-Hairdryer-Coffee Maker-Safe-TV-WIFI
- Suite
- Suite-2 Single Beds-View of the Lake-Bathroom- Whirlpool-Free WIFI-MiniBar-Free Safe-TV-Phone
Hotel Map
- Nearby airports
- Zurich-Kloten, (ZRH), 65.00, KM, S; Basel/Mulhouse EuroAirport, (BSL), 110.00, KM, SE; Bern-Belp, (BRN), 110.00, KM, SW;
- Area description
- City Center
Amenities
- 24 Hour Front Desk
- Accessible facilities
- Bar/Lounge
- Business center
- Conference Facilities
- Continental Breakfast
- Copy Service
- Currency Exchange
- Elevators
- Indoor Parking
- Laundry Service
- Maid Service
- Meeting/Banquet Facilities
- Pets allowed
- Restaurant
- Room Service
- Security
- Turndown Service
- Wake-up Service
Dining
- Off-Site Dining
- There are restaurants within close proximity of the hotel.
- Restaurant Balances
- Our 14 Gault-Millau-Point Award Winning Culinary Artist and his crew await the opportunity to spoil you at lunch or dinner with a market fresh creation. You will also find a selection of wines on our Wine List.
Hotel Policies
- Check-in:
- 02:00 PM
- Check-out:
- 11:30 AM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (15)
Ratings and reviews for Des Balances Hotel Lucerne
- All travelers (15) 4.9 / 5
- Business (1) 4 / 5
- Couples (2) 5 / 5
- Families (2) 4.5 / 5
- Amenities:
- 4.3
- Room cleanliness:
- 4.9
- Hotel staff:
- 4.9
- Room comfort:
- 4.8
- Location:
- 4.9
- Value:
- 4.3
100%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
abc
great but get with breakfast included
nice clean hotel, very friendly staff. the booking however was with breakfast excluded, something that normally in Europe is also included [...]. When we got breakfast and ordered from the menu eggs-with-bacon ($11), that is what we got. No bread nothing else. My daughter wanted a boiled, not scrambled so she got for $11 2 boiled eggs and about 2 bacon slices but not even water or a slice of bread. The continental breakfast ($18) consisted of slice of bread, crossant, two airplane-cup of marmelade and drink. Don't try to ask for anything else or pay $30. Gave an unneccessary nickle-and-diming-feeling for a good hotel with an eye for details and other things free as it should be (eg internet, welcome drink etc). bottom line: when you book here, make sure breakfast is included to prevent this irritation aka swiss-bookkeeping.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Anonymous
It is a beautiful hotel in the
It is a beautiful hotel in the centre of the old city of Lucern. Its location is perfect, in the middle of the pedestrian zone, near the river and the famous old bridge of Lucern. The staff is very friendly and helpful - we enjoyed our stay.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Exbyr
Great hotel and location
Great location in a beautiful city. Friendly staff.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Trip purpose:
Business
Reviewer score
Would recommend
Anonymous
Helpful staff, great rooms, great
Helpful staff, great rooms, great breakfast, and nicely located in the Old Town.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
John
We found the hotel to be a Gem,
We found the hotel to be a Gem, location, cleanliness, service, and the staff friendly and helpful, my wife has coeliac disease and they even supplied gluten free bread for breakfast. We would recommend this hotel and hope to stay there again soon, Lucerne is a really lovely place to visit.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
John
A great place to stay in Lucerne
A great place to stay in Lucerne - prime location, helpful and friendly staff, and all the facilities you'd expect in a 4 star hotel. Highly recommended.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Prabhat
The hotel is well kept and the
The hotel is well kept and the staff is very cordial and friendly with a personal touch. The front desk is very well informed and willing to go the extra mile. I enjoyed the stay with my family and two children.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Anonymous
DES BALANCES HOTEL IS A CHARMING
DES BALANCES HOTEL IS A CHARMING TRADITIONAL, YET UP TO DATE EQUIPED HOTEL. ITS LOCATION IS MAGNIFICENT, THE OLD CITY ON ONE SIDE AND THE RIVER ON THE OTHER. THE BREAKFAST IS SUPERB AND THE SERVICE VERY ATTENTIVE. WE ENJOYED OUR STAY VERY MUCH AND ARE LOOKING FORWARD TO VISIT SOON AGAIN.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Christian
Wonderful Hotel - Great Location
We had a wonderful stay at our hotel in Lucerne. It is in the middle of a pedestrian mall, so trying to navigate our car to the hotel was a bit confusing. After our arrival, however, we were upgraded to a junior suite for free and our view was absolutely amazing. The room was beautiful, and the staff keep beautiful decor in the room. We would highly recommend this hotel (even without the room upgrade) to anyone traveling to Lucerne.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Shopping tip:
Short walk from hotel
Shopping was everywhere to be seen, as was dining experiences. We did not use our car until our departure day.
Reviewer score
Would recommend
Merveilleux séjour
Ce magnifique hôtel est idéalement placé et d'un calme absolu. La bâtisse, aménagée et décorée avec goût, possède en outre une magnifique terrasse au bord de l'eau . Nous avons passé un très agréable séjour et ne pouvons que chaleureusement recommander cette adresse.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
