Hotel Overview
Barely OK experience for a steep price!
Room has no AC. Only a small table fan - can be a sauna in summer. We could not sleep at...
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Midwesterner on Vacation
- Jul 15, 2011
mercure basel
THE HOTEL HAD A GOOD LOCATION BUT CERTAIN AMENITIES WERE NOT AVAILABLE LIKE BATHROBES. THE ROOM...
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FIAMEA
- Jun 21, 2010
Hotel Map
Clarastrasse 43, BASEL, 4058
- Nearby airports
- BSL, (BSL), 9.50, E, Km; MLH, (MLH), 9.50, E, Km; ZRH, (ZRH), 80.00, W, Km
- Area description
- Downtown
Amenities
- Adjoining Rooms
- AM/FM Alarm Clock
- ATM/Cash Machine
- Audio Visual Equipment
- Babysitting/Child services
- Bath Tub
- Bus Parking
- Business center
- Coffee Maker in Room
- Concierge
- Concierge Desk
- Cribs Available
- Currency Exchange
- Elevators
- Express Check In
- Express Checkout
- Florist
- Hairdryer in Room
- Handicapped Rooms/Facilities
- High-speed Internet
- Indoor Parking
- Internet Access
- Lounge
- Meeting/Banquet Facilities
- Mini Bar
- News Stand
- No Smoking Rooms/Facilities
- Overhead Projector
- Parking
- Pets allowed
- Restaurant
- Room Service
- Safe
- Safe Deposit Box
- Satellite TV
- Smoke Detectors
- Television with Cable
- Tour Desk
- TV
- Valet Parking
- Wake-up Service
Dining
- BAJAZZO
- Bistro restaurant with Swiss, regional and cross border specialities. Enjoy the variety of dishes and the relaxed atomosphere.
- LES QUATRE SAISONS
- A most superb gourmet restaurant featuring market fresh cuisine where the expertise of Chef Peter Moser ensures a varied and innovative menu featuring culinary art of the highest level, distinguished by both the Gault Millau and Michelin guides.
Hotel Policies
- Check-in:
- 2:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (12)
Ratings and reviews for Mercure Hotel Europe Basel
- All travelers (12) 3.9 / 5
- Couples (2) 2 / 5
- Friends (1) 4 / 5
- Singles (1) 3 / 5
- Amenities:
- 3.6
- Room cleanliness:
- 4.3
- Hotel staff:
- 3.8
- Room comfort:
- 2.8
- Location:
- 4.1
- Value:
- 3.1
83%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Midwesterner on Vacation
Barely OK experience for a steep price!
Room has no AC. Only a small table fan - can be a sauna in summer. We could not sleep at night. The bathroom lights were broken. Staff was unfriendly - bluntly gave us two options: change the room or report in morning and someone will fix the lights. Tired, we did not change the room and reported in the morning. They still did not fix the lights. Close enough to attractions & restaurants, and the room was clean. Only two positives I noticed.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- 3
- Location:
- 4
- Value:
- 2
Reviewer score
Would recommend
Anonymous
Reasonable hotel with a short
Reasonable hotel with a short tram distance to downtown area. Convenient transport is a plus point.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
FIAMEA
mercure basel
THE HOTEL HAD A GOOD LOCATION BUT CERTAIN AMENITIES WERE NOT AVAILABLE LIKE BATHROBES. THE ROOM WAS VERY VERY SMALL. THE INTERNET WAS NOT COMPLIMENTARY AND WAS COSTLY. BREAKFAST BUFFET DID NOT HAVE ENOUGH CHOICES. THE STAFF HOWEVER WAS VERY HELPFUL AND PROFESSIONAL, REALLY EXCELLENT.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 2
- Location:
- 4
- Value:
- 1
Sightseeing tip:
Short walk from hotel
BASEL ART EXPO
Reviewer score
Would recommend
Lorenzo
Very disappointed in having to
Very disappointed in having to pay for parking under ground, day and night
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- No rating
- Location:
- 2
- Value:
- 3
Reviewer score
Would recommend
Paul
Good location and price
The location would be best if you were using the convention center, which we weren't, but it was central enough to enjoy walking everywhere. We were greeted by a friendly staff, the room was very comfortable (though the street noise was significant - trolley, evening bar crowds). Rooms not on the street side probably quieter.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Sightseeing tip:
Short walk from hotel
Martinplatz cathedral was very interesting
Reviewer score
Would not recommend
ZU LAUT
Die Strassenbahn fährt direkt vor dem Hotel bis tief in die Nacht. Fenster und Hauswand sehr schwach isoliert - alle Geräusche kommen ins Zimmer. Es ist unmöglich dort zu schlafen. Es ist eine Frechheit für so ein Zimmer noch Geld zu verlangen. eigentlich sollte man die Strassenseite schliessen und erst nach der renovation im 2012 (falls es eine gibt) zu öffnen. Hotelmanager wollte dazu Nichts sagen - ich empfehle dieses Hotel auf keinen Fall. Ich werde diese Beschwerde an Beobachter weiterleiten.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- 2
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Diana
Sehr gut gelegenes Hotel mit gutem
Sehr gut gelegenes Hotel mit gutem Preis/Leistungsverhältnis. Wir waren schon das zweite Mal hier.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Jean-Michel
Bon hôtel, à recommander. Emplacement
Bon hôtel, à recommander. Emplacement près de la foire mais compte tenu de la facilité à utiliser les trams, fréquents et pratiques, il n'y a vraiment aucun problème : on est en plein centre ville en 3 à 4 minutes. A signaler d'ailleurs une initiative particulièrement heureuse : à votre arrivée, on vous remet une "mobility card" qui vous permet d'utiliser gratuitement ce réseau de trams durant tout votre séjour. Bravo ! Chambre double sur l'arrière du bâtiment agréable, silencieuse, propre, litierie en bonne état. Mais un peu chère 123 EUR en moyenne, auxquels il faut ajouter (surprise !) 27 CHF par jour de petit déjeuner, soit 21,5 EUR ; il faut cependant reconnaître qu'il est copieux et de qualité. Bilan : appréciation très positive.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Anonymous
駅から少し離れているが、ビジネスで利用するには不便もなく、良
駅から少し離れているが、ビジネスで利用するには不便もなく、良いホテルであると思う。
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Vitor
O Hotel fica muito perto do centro
O Hotel fica muito perto do centro de Basileia (uns 5 minutos a pé). Transportes à porta. Embora o hotel seja bom, está a necessitar de remodelar, fica um pouco à quem de um hotel 4*. No geral é um bom hotel onde passei 5 dias agradaveis.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 3
