The hotel did not have the room we booked and paid on Orbitz, they could not find the reservation... See full review
Aug 8, 2009
First class hotel, ideally situated in the heart of Malmo's shopping and business district. Hotel is fully non-smoking. Our 229 spacious rooms (minimum of 43 msq) & suites are equipped & furnished to the highest standard. 25 conference rooms with capacity for up to 150 participants. Free broadband.
STURUP ARPT, (MMX), 35.00, KM, E; COPENHAGEN ARPT, (CPH), 25.00, KM, W;
Downtown, This hotel is located near downtown.
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Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
The hotel did not have the room we booked and paid on Orbitz, they could not find the reservation although I showed them my confirmation letter.
They gave us a conference/meeting room, with a sofa bed (in very bad condition) I slept very bad,
maybe a couple of hours and next day I was driving to Stockholm for 8 hours. In the morning they got the confirmation that I paid online, but a couple of days later when I checked my credit card online and found out that Radisson Malmo charged me once more, although they gave me a printed receipt of the online payment.
So briefly I was charged double for sleeping in a meeting room on a old sofa, the worst experience so far.