$82 Avg/night
Rate and special offer based on Check-in: Aug 29, 2015 Check-out: Aug 30, 2015

Iberostar Grand Hotel Mencey

5 stars
View map of Calle Doctor Jose Naveiras 38, ., Tenerife, 38000

Hotel Overview

Reviewer score
4.7
out of 5
9 reviews
Lovely place great stay

The Hotel was perfect. the staff were very helpful and had no complaints. Although staff At the... See full review

  • me
  • Jun 6, 2015
Lovely week away in sun

The hotel was a lovely building, inside everything was to a very high standard. Set conveniently... See full review

  • me
  • Jun 2, 2015
Hotel Iberostar Mencey is an extraordinary five-star urban hotel, which is undeniably the right place for guests seeking a superb and charming accommodation for holidays on Tenerife. Situated in a residential complex, the Iberostar Mencey is the only luxury five-star hotel in the island's capital, Santa Cruz de Tenerife. Iberostar Mencey is located in a unique colonial-style property where guests will enjoy the refined luxury of the hotel's splendid rooms, common areas and services. The feeling of relaxation that permeates the atmosphere of our rooms is one of the hallmarks of Hotel Iberostar Mencey. Further features that make this hotel stand out are its quality and the exclusive service offered to guests by a team of highly-professional staff. Whether you are on Tenerife for holidays, a business trip or a getaway, you are sure to enjoy the charm of this prestigious hotel. The five-star comfort of Hotel Iberostar Mencey welcomes guests who want to enjoy a relaxing stay on Tenerife.

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Reviewer score 4.4 out of 5
Reviewer score 4.3 out of 5

Iberostar Grand Hotel Mencey Rooms

Double Basic
31m2 | City view |Queen and king beds | WiFi | HDTV | Minibar | Air conditioning | 24 hr room service | safe | balcony and/or window | double marble sinks
Double City View
31m2 | Queen and king beds | City view | WiFi | HDTV | Minibar | Air conditioning | 24 hr room service | safe | balcony and/or window | double marble sinks
Double Deluxe Rambla View
35m2 | City view | Queen and king beds | WiFi | HDTV | Minibar | Air conditioning | 24 hr room service | balcony and/or window | double marble sinks | safe
Double Deluxe Garden View
31m2 | Queen and king beds | garden view | WiFi | HDTV | Minibar | Air conditioning | 24 hr room service | safe | balcony and/or window | double marble sinks
Double Superior Canarian Courtyard View
35m2 | Promenade or Canary Patio view | Queen and king beds | WiFi | HDTV | Minibar | Air conditioning | 24 hr room service | balcony and/or window | double marble sinks | safe | Reclining chairs
Junior Suite
60 m2 | Promenade or Canary Patio view | Queen and king beds | WiFi | HDTV| Minibar | Air conditioning | 24 hr room service | safe | balcony and/or window | double marble
Suite Executive
31m2 | Promenade or Canary Patio view | Queen and king beds | WiFi | HDTV| Minibar | Air conditioning | 24 hr room service | safe | balcony and/or window | double marble sinks
Suite Executive Garden View
62 m2-105 m2 | Garden view | Queen o King size beds | WI-FI | HDTV | Minibar | Air conditioning | Room Service 24h | balcony and/or window | double marble sinks | Safe

Amenities

  • WiFi
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Indoor pool
Fitness center or spa
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Doctor on call
Internet
WiFi
Parking
Parking
Accessibility
Accessible Rooms/Facilities

Nearby points of interest

  • Plaza de Espana tenerife: 0.3 mi
  • Tenerife Espacio de las Artes: 1 mi
  • Centro Comercial Meridiano: 1 mi
  • Parque de La Granja: 1.4 mi
  • University of La Laguna: 1.7 mi
  • Hospital Universitario de Canarias: 2.4 mi
  • Instituto de Astrofísica de Canarias: 3.5 mi
  • Taganana: 6.3 mi
  • Plaza Charco: 11.3 mi
  • La Orotava: 17.2 mi
  • Casa de los Balcones: 17.8 mi
  • Loro Parque: 19.2 mi
  • Tenerife monkey park: 21.1 mi
  • Tenerife Pearl: 23.4 mi
  • Teide National Park: 26.8 mi
  • Plaza de Espana tenerife: 0.3 mi
  • Tenerife Espacio de las Artes: 1 mi
  • Centro Comercial Meridiano: 1 mi
  • Parque de La Granja: 1.4 mi
  • University of La Laguna: 1.7 mi
  • Hospital Universitario de Canarias: 2.4 mi
  • Instituto de Astrofísica de Canarias: 3.5 mi
  • Taganana: 6.3 mi
  • Plaza Charco: 11.3 mi
  • La Orotava: 17.2 mi
  • Casa de los Balcones: 17.8 mi
  • Loro Parque: 19.2 mi
  • Tenerife monkey park: 21.1 mi
  • Tenerife Pearl: 23.4 mi
  • Teide National Park: 26.8 mi
  • Cueva del Viento: 29.7 mi
  • Garachico: 32.8 mi
  • Chayofa: 38.2 mi
  • Piramide de Arona: 39 mi
  • Siam Park Tenerife: 40.3 mi
  • Roque de Los Muchachos: 101.3 mi

Meeting facilities

Meeting Info
The Island of Tenerife and the top-quality facilities offered by Hotel Iberostar Mencey make this the perfect site to hold your conventions, events and business meetings. Business groups and incentive packages are catered for in facilities that can accommodate 10 to 500 guests, including cutting-edge audio-visual technology and broadband internet connections. In addition, Hotel Iberostar Mencey offers a wide range of services to help you to host your event, including transport to the airport and a business centre.

Dining

Los Menceyes
Guests staying at IBEROSTAR Grand Hotel Mencey will enjoy the delicious local cuisine served at the refurbished Restaurant Los Menceyes. A selection of the best dishes from Tenerife is on the menu at this a la carte restaurant. Los Menceyes Restaurant is open to guests at the IBEROSTAR Grand Hotel Mencey for breakfast (7am to 11 am) and dinner (7:30 pm to 11.00 pm).
Lobby bar
A relaxing and welcoming atmosphere, together with the best service and a large selection of beverages awaits guests at the Lobby Bar at IBEROSTAR Grand Hotel Mencey, open from 10 am to 01.30 am. From 12 noon, the bar offers a different option for lunch or dinner.
Los Laureles
Los Laureles is ideal for a meal following a visit to the spa, as it serves special light and healthy food. Located between the spa and the garden of the hotel, Los Laureles offers rice-based dishes and grilled food. The restaurant opens 11am to 6pm and lunch is served 1 to 4pm.

Hotel Policies

Check-in:
2:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Iberostar Grand Hotel Mencey

Overall score

4.7 / 5
5.01.0
9 out of 9
Amenities:
4.3
Cleanliness:
4.9
Hotel staff:
4.8
Comfort:
4.7
Location:
4.8
Value:
4.8

100% would recommend to a friend.

Sort by:
Review of Iberostar Grand Hotel Mencey

Reviewer score

5
5.01.0
me
Business
Southampton
Jun 6, 2015

Lovely place great stay

The Hotel was perfect. the staff were very helpful and had no complaints. Although staff At the Casino downstairs were the most unhelpful and rude people, As for the hotel could fault it the staff in the resturant in the evenings top class and very happy. The location was in the middle of everything and some lovely places to eat very close. The Gin club around the corner is a must all the gins you can think of and served as i have never experianced before. Great holiday throughout Many thanks to all staff at the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Iberostar Grand Hotel Mencey

Reviewer score

5
5.01.0
me
Business
Southampton
Jun 2, 2015

Lovely week away in sun

The hotel was a lovely building, inside everything was to a very high standard. Set conveniently within walking distance to lovely walk through park to shops bars and restaurants. All food was to a very high standard. The staff were very friendly. The pool area gym and spa provided excellent facilities.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Iberostar Grand Hotel Mencey

Reviewer score

5
5.01.0
1234567890
Business
la linea spain
Sep 19, 2014

beautiful hotel

We really enjoyed our stay in the hotel and will definitely return, one small downside the Wi-Fi was very poor in our room,

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Hundreds of fine bars and restaurants to eat and drink at a fraction of what you pay in the hotel all within a ten minute walk

Review of Iberostar Grand Hotel Mencey

Reviewer score

5
5.01.0
Domeo
Business
London
Feb 5, 2014

Perfect

Just came back from staying at the grand hotel me cry and cannot fault it in any way. Spa facilities was out if this world. Grounds of the hotel are beautiful and well kept would defiantly go back

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Iberostar Grand Hotel Mencey

Reviewer score

4
5.01.0
First time in Tenerife
Business
Jerusalem, Israel
Oct 10, 2013

Very nice hotel

Good location, parking arrangement, helpful staff. Very spacious and comfortable public spaces. The only thing that was not great was the quality of the towels (one was torn) the rest were thin. I would definitely stay there again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Iberostar Grand Hotel Mencey

Reviewer score

5
5.01.0
Mariche
Business
North Carolina
Apr 26, 2013

exceeded my expectations

This hotel was a nice surprise. I got a very good price and the hotel was impeccable. The grounds are super well kept, the rooms are clean and updated, it has a very nice gym, and several bars/restaurants. Wi fi was complimentary and a little bar in the room. The hotel is very centrally located in Santa Cruz. It was such a nice surprise!!! I highly recommend it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Everything at the hotel is very expensive but you can find very good food by walking a couple of blocks.

Review of Iberostar Grand Hotel Mencey

Reviewer score

4
5.01.0
Kimberly
Business
London UK
Mar 25, 2013

Ideal Relaxing Getaway

Really enjoyed my stay here. The hotel and room were beautiful and the staff were very accommodating.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of Iberostar Grand Hotel Mencey

Reviewer score

5
5.01.0
Boston Piotr
Business
Boston, MA
Mar 25, 2013

excellent hotel

Very nice hotel, located in a renovated colonial building, with a nice patio. Very close to a beautiful park, 10 mins away from the city center. Rooms are simple but very elegant. There are even hotel-owned umbrellas which one can borrow; this came very handy when it rained. The only issue was with the wireless internet: it worked, but there were occasional "hiccups", when the network got stuck for maybe 30 seconds. Still, the connection was not too bad.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Iberostar Grand Hotel Mencey

Reviewer score

4
5.01.0
LauraT
Business
Quincy, IL
Sep 18, 2012

Air conditioner problem

The air conditioning only worked if the bedroom door was closed. That left the hall and bathroom area with no ventilation and so the bathroom smelled bad. Staff and location were perfect.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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