Hotel was picturesque and quaint with great staff. Very helpful and knowledgable. See full review
Sep 19, 2014
Great location, friendly very helpful staff
Great location within walking distance of the historic city center but in a charming quiet village... See full review
Oct 14, 2013
The AC Palacio del Carmen Autograph Collection Hotel is located in the historic area of Santiago de Compostela, very close to the town center, the Santiago Cathedral, the University and the Plaza Obradoiro. The AC Palacio del Carmen Autograph Collection Hotel occupies a building that was once the Oblatas Convent and exudes undeniable elegance. Our Santiago Hotel features tailored services to tend to all your needs, ensuring you have a unique experience: free Wi-Fi internet in common areas, AC Bar, gardens, outdoor terrace, minibar, and plasma TV. Our Turkish bath, sauna, fitness center, and contemporary restaurant “El Camelio”, provide multiple options to unwind after a days sightseeing. This Santiago de Compostela hotel helps our guests plan the perfect social or business event in one of our fully equipped rooms.
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Discover the delicious dishes of El Camelio Restaurant in a menu that mixes signature cuisine with characteristic elements of Galician gastronomy. The perfect mix between tradition and modernity at AC Palacio del Carmen Hotel
In the AC Bar our guests will find a tempting menu of salads and sandwiches throughout the day.
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Review of AC Palacio del Carmen, Autograph Collection
East Hampton, NY, USA
Oct 17, 2011
not a 5 star by any means
If you are expecting 5 star service from this hotel be prepared to be disappointed. No bellman, parking valet or anyone else to greet or help you upon arrival. Only one person at the check in desk who also had to bring our bags to the room. Very
strange. I have never been in a hotel that had so few people working in it . The room was in the new part built off of the original convent but connected by a glass walkway that was boiling hot due to the lack of AC. The room itself was of decent size but again the AC was abysmal and considering it was in the mid 80's, necessary. I spoke to the front desk regarding this but nothing was ever done. The amenities were pretty much there but strange things like only 2 towels and one soap in the bath and when i requested more towels the desk clerk said "well, we only put 2 in the rooms."
They did however put more in the room while I was out, thankfully and the minibar was free for water, beer and soda.
The WiFi internet service which is 12 euros a day was the worst I have ever encountered and never worked properly. I tried 3 different cards and never was able to connect after trying for several hours. The manager explained that they had a contract with Movistar and that it was not the hotel but I said that shouldn't the hotel make sure that the service worked for its guests. There is free Wifi in the lobby and I just had to use that.
On the plus side, the hotel is very conveniently located ( once you find it ) and within easy walking distance to the cathedral and the old part of town. Also the price was pretty reasonable so if you are prepared to put up with the inconveniences I guess it would not be a bad choice.I will recommend this hotel with the proviso that you should not expect this to be a 5 star hotel but a 3 star with according service.
I did take a look at the only other 5 star hotel in town which is the Parador de los Reyes Catolicas right next to the cathedral and THAT is a 5 star hotel. Absolutely gorgeous but considerable more expensive. I think I would spring for that next visit.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Bodegón Santiaguiño on Rúa Franco 29 is a great restaurant to eat the typical Galician Mariscada or seafood platter. Not inexpensive at between 33-50 euros depending on your selection but the quality and freshness was superb and the service was very good for Spain. As a chef I would highly recommend this restaraurant and the Mariscada con Centolla. Delicious!
Rúa Franco has many restaurants but most are kind of touristy with mediocre food of questionable freshness.