Holiday Inn Express MALAGA AIRPORT

Got lost even with a map!!! Not noticeable or visable at night.....Had to have a cab lead us there....on wrong side of freeway and lost on turn-abouts and re-routs! Take a cab!

Staff was OK but should have been much more helpful regarding how to get to the airport, since that was clearly the reason everyone was choosing to stay there. If they're not going to furnish a shuttle, they need to at least prominently post the bus schedule and clear diagrams of where the stop is, as well as the walking route to the air terminal if that is an alternative. We could only get vague schedule info from staff, which turned out to be completely inaccurate. They told us the bus came every 30 minutes, and that it would come by sometime after 7:30. We got out there by 7:20 and waited until approximately 8:15 before the bus came. We barely made our flight, but this is pretty unacceptable as airport transportation goes. We had seen the online offer to reimburse airport bus fare, but front desk staff told us that only held for bus fare FROM the airport, as it is necessary to show the bus ticket in order to obtain reimbursement. When my husband then showed our #19 bus tickets from downtown to the hotel, she did reimburse us for them with no question. I had also seen online that the hotel was advertising hot breakfast items (specifically a Spanish tortilla), so I had been looking forward to one last chance to enjoy that specialty. However, no hot or egg items appeared at all, so it was a disappointment, although the cold items were ok.

This hotel choice was made because of airport proximity. Very small rooms, limited food options in the evening and a somewhat isolated location would keep this hotel from being a choice for a long term stay.