I'd stayed at another 4* city hotel the night before on business and moved to this hotel for the weekend to stay in the same hotel as my parents. The hotel was in a great location, but given that it was a 4* and not cheap(!) we thought it lacked
charm and it certainly wasn't in the same league as the hotel that I'd stayed in the night preciously.
The room has no tea/coffee facilities which we found most odd and we were kept waiting for approx 30 mins in the bar one evening when nobody was present to attend to guests!
The hotel didn't affect the overall enjoyment of our weekend in madrid, but I don't think we'll be returning to this hotel next time we return to madrid.
The weird decor of this hotel - old movie star photos, black and red everywhere, odd cutouts in the paneling - was scary, but at least I had a wonderful view from my 9th floor room. But then I began hearing odd cooing and scratching sounds that
could have been a bird or a mouse trapped inside a wall. I then moved to a 2nd floor room, where the view wasn't so great and there was a lot more street noise. This is centrally located, but in a heavily trafficked tourist area far from attractions such as museums, nice shopping, parks and other points of interest. A saving grace is the wonderful terrace, though the prices charged - 3 euros for a tiny glass of coke - were ridiculous. Still, check out the terrace if you're in the area but do yourself a favor and do not check into this hotel.
Hotel features (5 = best, 1 = worst):
The Gran Via is not the greatest location. On this same trip, I also stayed in an apartment in a residential area within easy walking distance of Prado and there were much nicer restaurants, clubs, etc., there.