Definitely recommend to stay in this hotel, very central, walking distance to most places. Clean and tidy hotel and very quiet considering we were on a main road. Breakfast was extra but good value for money.
We had a comfortable stay here on our recent trip to madrid. The staff was very polite and the room was very spacious, clean and comfortable. The reception desk is on the first floor and the room service is outsourced to local restaurants so we
had to go down to the restaurant next door for our morning coffee. Other than that we had a pleasant stay and the location is amazing, walking distance to most central sightseeing and shopping!
relatively cheap by Madrid standards, the best thing about the hotel is its location. It's a short walk to the Plaza del Sol and not too far from the Prado. Most things are within a stroll and a metro station is across the road. The room is a bit
small by american standards, but it's Spain after all.
We loved the location of the Tryp Cibeles right off the Gran Via in close walking distance to the Plaza Mayor, Museums and shopping. The staff were not great about customer service and the wi-fi was poor in our room. The rooms were clean and the
bathrooms were nicely sized. One evening, we accidently broke a water glass and asked to have someone clean the fragments on the tiled floor. We were told that we could come get a broom from the front desk to clean up on our own. This was most unprofessional for a "4-Star" hotel. We also bought a "Family Room" room and was told they did not have any available when we arrived so was required to stay in a room with only 3 small twin beds. The location made the stay most enjoyable though. The hotel should work on their customer service in the future.
This hotel is either freshly renovated or extremely well kept. The room decor is simple and elegant, and the size is surprisingly large for a downtown hotel. Have earplugs ready if your room faces Gran Via. Other than the noise (which is hard to
avoid in the city center) everything was just right - highly recommend it!