The Westin Palace Madrid

5 stars
Plaza de las Cortes N 7, Madrid, 28014
Hotel Overview
Reviewer score
4.5
out of 5
30 reviews
First time in Madrid

This is a wonderfully located hotel in Madrid, walking distance from many tourist attractions,... See full review

  • Gparker
  • Dec 17, 2013
Excellent Location

The Westin Palace in Madrid was just like many Westin hotels in the States: staff are... See full review

  • SF Museum Fan
  • Dec 9, 2013
Lodgings fit for a king, steps from famed Madrid art museums
The 5-star Westin Palace Madrid, built by order of Spain's King Alfonso XIII in 1912, is housed in a striking building with a beautiful stained-glass dome, steps from the Paseo del Prado, home to famous Madrid art museums. The luxurious hotel has a sumptuous decor and amenities that include fine dining options, a state-of-the-art fitness facility with solarium and terrace, and a business center. Soundproofed rooms with the hotel's signature beds ensure comfortable relaxation.
Highlights
  • Conde Nast Traveller named it on the "Gold List 2010" as one of Spain's best hotels
  • Housed in a historic building, the hotel is located steps from the Prado and Thyssen-Bornamisza art museums in the center of Madrid
  • Luxurious amenities, sumptuously appointed guest rooms and suites, and excellent service
Rooms
The 467 guest rooms and suites at The Westin Palace Madrid have been decorated in traditional style, featuring tasteful wall coverings, plush fabrics and antique furniture. Each room features soundproofed windows, climate control, the Westin's signature Heavenly Bed with seven layers of deluxe bedding, a TV, and high-speed Internet access (fees apply).
Features
The sumptuous Westin Palace Madrid is perhaps the best-known hotel in the city. Steps from the Paseo del Prado and across the street from the Thyssen-Bornemisza Museum, this historic building houses some of the city's most opulent accommodations. Frescoed walls, marble floors, antique furnishings, and plush fabrics adorn the rooms and public areas. Amenities include a business center, restaurants and a bar, and a 24-hour fitness facility with solarium and terrace.
Dining
At The Westin Palace Madrid, the Rotunda restaurant serves meals throughout the day, including the famed Sunday Opera & Brunch. Dinner is a formal affair, with a Mediterranean-inspired menu and an excellent wine list. The elegant Asia Gallery serves Cantonese cuisine, while the cozy hotel bar, El Bar de Palace, conjures images of an English gentleman's club and is the perfect place to enjoy a nightcap.
Transportation
  • Madrid bus service (0.1 mi/0.2 km)
  • Madrid Metro station (0.3 mi/0.5 km)
  • Barajas Airport (9.6 mi/15.5 km)
  • Taxi service available
Attractions
  • Thyssen-Bornemisza Museum across the street
  • Prado Museum (0.2 mi/0.4 km)
  • Buen Retiro Park (0.4 mi/0.7 km)
  • Puerta del Sol (0.4 mi/0.7 km)
  • Royal Botanic Garden (0.5 mi/0.8 km)
  • Centro de Arte Reina Sofia (0.6 mi/1 km)
  • Plaza Mayor (0.6 mi/1 km)
Business
  • Fifteen meeting and banquet rooms can hold up to 1,000 people
  • Dedicated meetings concierge available to assist
  • Business center
  • Wi-Fi access

The Westin Palace Madrid Rooms

DELUXE - ROOM
A marble entry foyer leads into our Deluxe Rooms, which feature elegant wall coverings and molded plaster accents throughout which connect guests with the artistic heritage of this ancient city. There are a spacious desk, cocktail table, armchair and reading lamp. Available with a queen or two twin beds. (312 square feet/29 square meters)
PREMIUM - ROOM
Decorated in the classic palace hotel-style, these spacious rooms are the perfect combination of old world luxury and modern convenience. They benefit from their position as exterior facing, whilst special attention has been paid to soundproofing, with double glazed exterior windows and heavily lined curtains. Amenities include our signature Heavenly Bed (queen or two twins), with its seven blissful layers of deluxe bedding, along with a spacious desk, cocktail table, armchair, and reading lamp. (312 square feet/29 square meters).

Amenities

  • WiFi
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Fitness center or spa
Fitness Center
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
In-Room Safe
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Currency exchange
Internet
WiFi
Parking
Parking
Accessibility
Handicapped rooms/facilities

Hotel Map

40.4156 -3.6955
Area served
Madrid
Nearby airports
Madrid-Barajas International Airport, (MAD), 13.00, KM;
Area description
The Westin Palace is located in the cultural and financial heart of the city, situated between the Prado, Thyssen & Reina Sofia museums. Across the road from the Parliament and within walking distance from the Royal Palace and the Opera House.

Nearby points of interest

  • Cortes: 0.2 mi
  • Old Quarter: 0.3 mi
  • Atocha Station: 0.5 mi
  • Descalzas Reales: 0.6 mi
  • Plaza de la Villa: 0.8 mi
  • Plaza de Oriente: 0.9 mi
  • Plaza de España: 1 mi
  • Puerta de Toledo: 1 mi
  • Fuencarral: 1.2 mi
  • Campo del Moro: 1.2 mi
  • Chamberi: 1.3 mi
  • Atocha Rail Station: 1.3 mi
  • Arganzuela: 1.5 mi
  • Puente de Vallecas: 1.9 mi
  • Usera: 2.1 mi
  • Cortes: 0.2 mi
  • Old Quarter: 0.3 mi
  • Atocha Station: 0.5 mi
  • Descalzas Reales: 0.6 mi
  • Plaza de la Villa: 0.8 mi
  • Plaza de Oriente: 0.9 mi
  • Plaza de España: 1 mi
  • Puerta de Toledo: 1 mi
  • Fuencarral: 1.2 mi
  • Campo del Moro: 1.2 mi
  • Chamberi: 1.3 mi
  • Atocha Rail Station: 1.3 mi
  • Arganzuela: 1.5 mi
  • Puente de Vallecas: 1.9 mi
  • Usera: 2.1 mi
  • Nuevos MInisterios Rail Station: 2.1 mi
  • Moratalaz: 2.7 mi
  • Latina: 2.9 mi
  • Castellana Avenue North: 3 mi
  • Tetuan: 3.2 mi
  • Casa de Campo: 3.2 mi
  • Carabanchel: 3.3 mi
  • Arturo Soria Metro Station: 3.4 mi
  • Ciudad Lineal: 3.5 mi
  • Chamartin Rail Station: 4 mi
  • Villa de Vallecas: 4.5 mi
  • Vallecas: 4.7 mi
  • San Blas: 4.7 mi
  • Villaverde: 4.8 mi
  • Hortaleza: 5.3 mi
  • IFEMA and Campo de las Naciones: 5.3 mi
  • Madrid Golf Park: 7.3 mi

Meeting facilities

Meeting Info
The 15 meeting and banquet rooms accommodating up to 1000 guests combine the magic of Belle poque tapestries and marble with 21st century technology. And the StarMeeting Concierge is always on hand to smooth out any problem before or during the event.

Dining

La Rotonda
La Rotonda restaurant, named for the stained glass dome that is the hotel's visual signature, offers Superfoods breakfast buffet, lunch buffet or a la carte and an a la carte dinner. The Sunday & Opera is considered the best in town. Stimulate your 5 senses one by one and enjoy not only a good meal but an unforgettable experience at The Westin Palace Madrid. Discover new pleasures through our exciting gastronomic events that will surprise and deeply touch your emotions and memories.
Bar Palace
Madrid's favourite venue, The Bar has a classic style and welcoming atmosphere that make it the perfect spot to enjoy some of the most famous cocktails in the city, prepared by the famed Palace Barmen.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (30)

Ratings and reviews for The Westin Palace Madrid

Overall score

4.5 / 5
30 out of 30
Amenities:
4.2
Room cleanliness:
4.5
Hotel staff:
4.4
Room comfort:
4.5
Location:
4.7
Value:
4.1

93% would recommend to a friend.

Sort by:
Review of The Westin Palace Madrid

Reviewer score

5
Gparker
Mexico City
Dec 17, 2013

First time in Madrid

This is a wonderfully located hotel in Madrid, walking distance from many tourist attractions, staff was impeccable as well as service, rates are incredible compared to their rack rate, a bargain. Great bar and restaurant, although my recommendation is go to small local spots to really savor the city.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Go to mercado San Miguel for the best tapas and ambiance, local place full of energy!

Review of The Westin Palace Madrid

Reviewer score

5
SF Museum Fan
San Francisco, California
Dec 9, 2013

Excellent Location

The Westin Palace in Madrid was just like many Westin hotels in the States: staff are English-speaking and helpful; our room was spacious comparing with European standard; housekeeping was first class; recently remodeled rooms are comfortable. The location was convenient with the major museums near by, and to go out to the tapas bars in the evening. The lack of complementary WiFi in all hotel rooms was inconvenient to guests and not up to the standard of an European 5 star hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of The Westin Palace Madrid

Reviewer score

5
Kriswilt
New Jersey
Oct 23, 2012

Fantastic

Hotel was centrally located. The room and service was excellent. Only (very slight) complaint was the cost of incidentals - internet, drinks etc...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

About 2 blocks up there was an entire assortment of top notch tapas restaurants!

Review of The Westin Palace Madrid

Reviewer score

5
Five Continents Traveler
Business
Alexandria, VA
Sep 17, 2012

Fabulous

This is a fabulous hotel with old charm and extremely well preserved. Friendly an competent staff too.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of The Westin Palace Madrid

Reviewer score

5
Alex10
Virginia
Sep 6, 2012

Perfect Hotel in perfect location

Beautiful hotel in a great location, next door from Prado Museum. Restaurant is good. Concerge - very helpful. Just perfect place.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of The Westin Palace Madrid

Reviewer score

4
CrisaNYSP
New York, NY
Sep 3, 2012

Short of Staff

The hotel is magnificent, amazing space and the best location in town. Rooms are large and comfortable, big and modern bathrooms. Needs more staff - no one to carry your bags through the obligatory flights of stairs to the elevators, small staff at concierge and check-in. Long waits there.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
2
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

Great cafes across the street - cheap and very good quality - forget the Starbucks down the block

Review of The Westin Palace Madrid

Reviewer score

4
Hans Raj
Pontefract
Aug 29, 2012

Palace Madrid

Great location! Nice staff. Has a sense of history as there is a little room or "museo" which relates it's beginnings from 1912. Breakfast was not included , but worth it for 22 euros each. Complimentary room service for tea/coffee once per day was lovely. Our room had a shower control whose steel cap was broken , but placed on the it's broken plastic mount as if it was intact! The reading lamp by the armchair was also not working. The TV did not have BBC . although our son's next door did. We did not bother reception with these until we were checking out. Fantastic glass dome in the dining area and has to be seen to be appreciated. Would stay again as thr location was second to none.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Sightseeing tip: Short walk from hotel

Before buying a "Paseo del Arte" for the 3 museums- Prado/Thyssen/Reina Sofia, find out if there is a free day and what times as it not be worth it to buy it. El Corte Ingles at Puerto Del Sol is a great collection of shops- they will give you 10% discount after producing ID at the customer service desk. Book Casa Patas for flamenco on-line - you get a good table.

Review of The Westin Palace Madrid

Reviewer score

5
Spanish maestra
Monroe, Ohio
Jul 27, 2012

Palace Perfect for Us.

Our stay at the Palace Hotel was excellent! The staff were very helpful for any needs we had, they speak English or Spanish, and the location was perfect for walking the historical district. We felt very safe. We had easy access to taxis, Atocha train station 10 minutes walk, and eateries everywhere. Sleeping was quiet and peaceful. This was a very accommodating hotel, even received an upgrade in room, a refrigerator added, when they didn't have our reservation. We printed out our confirmation with our online company, and they used that. Only slight inconveniences were that free WiFi access was in the lobby only, and no ice machines for cold beverages. You have to empty the stocked refrigerator to find space for Coke or water. Having said that, we would definitely stay here again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Dining tip: Short walk from hotel

Tartufo restaurant in Plaza Sta. Ana is much better than it's neighbor Lateral, even though owned by same person. Many wonderful place to eat within walking distance of hotel, and much cheaper. Look for fixed price meals that include 1st and 2nd course, drink and dessert for 10-13 Euros.(check out Restaurante Prado, around corner from hotel) Lunch time 2-5pm. Loved La Panera for paella and paté, La Barraca for paella too, El rincon for pastries, and El Botín-Hemingway's restaurant, in a cave) Look for where all the locals are eating and follow suit!!

Review of The Westin Palace Madrid

Reviewer score

4
SteveK.
California
Jul 22, 2012

Great location!!!

Great location! Very clean and comfortable. Free internet in the bussines center.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Review of The Westin Palace Madrid

Reviewer score

5
love to travel mom of 3
Columbia, SC
Jul 9, 2012

Perfect introduction to Spain!

Staff was very helpful. Location was great. Bed was incredibly comfortable!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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