Hotel Overview
Wonderful Vacation Stay
When you first walk into the hotel , you are struck by the clean and beautiful lobby. Next the very...
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-
Papa Stuie
- Jan 5, 2012
Beauty comes at a price
The Westin Palace Madrid is a beautiful and elegant hotel with a great location and friendly and...
See full review
-
Lcat
- Sep 14, 2011
Lodgings fit for a king, steps from famed Madrid art museums
The 5-star Westin Palace Madrid, built by order of Spain's King Alfonso XIII in 1912, is housed in a striking building with a beautiful stained-glass dome, steps from the Paseo del Prado, home to famous Madrid art museums. The luxurious hotel has a sumptuous decor and amenities that include fine dining options, a state-of-the-art fitness facility with solarium and terrace, and a business center. Soundproofed rooms with the hotel's signature beds ensure comfortable relaxation.The Westin Palace Madrid Rooms
- DELUXE - ROOM
- A marble entry foyer leads into our Deluxe Rooms, which feature elegant wall coverings and molded plaster accents throughout which connect guests with the artistic heritage of this ancient city. There are a spacious desk, cocktail table, armchair and reading lamp. Available with a queen or two twin beds. (312 square feet/29 square meters)
- PREMIUM - ROOM
- Decorated in the classic palace hotel-style, these spacious rooms are the perfect combination of old world luxury and modern convenience. They benefit from their position as exterior facing, whilst special attention has been paid to soundproofing, with double glazed exterior windows and heavily lined curtains. Amenities include our signature Heavenly Bed (queen or two twins), with its seven blissful layers of deluxe bedding, along with a spacious desk, cocktail table, armchair, and reading lamp. (312 square feet/29 square meters).
Hotel Map
- Area served
- Madrid
- Nearby airports
- Madrid-Barajas International Airport, (MAD), 13.00, KM;
- Area description
- The Westin Palace is located in the cultural and financial heart of the city, situated between the Prado, Thyssen & Reina Sofia museums. Across the road from the Parliament and within walking distance from the Royal Palace and the Opera House.
Amenities
- 24 Hour Room Service
- Bar/Lounge
- Barber/Beauty Shop
- Business center
- Concierge
- Conference Facilities
- Currency Exchange
- Doctor on Call
- Elevators
- Fitness center
- Fitness center or spa
- Handicapped Rooms/Facilities
- Health Club
- High-speed Internet
- Internet Access
- Laundry Service
- Meeting/Banquet Facilities
- No Smoking Rooms/Facilities
- Parking
- Restaurant
- Room Service
- Safe Deposit Box
- Wireless Internet
Meeting facilities
- Meeting Info
- The 15 meeting and banquet rooms accommodating up to 1000 guests combine the magic of Belle poque tapestries and marble with 21st century technology. And the StarMeeting Concierge is always on hand to smooth out any problem before or during the event.
Dining
- La Rotonda
- La Rotonda restaurant, named for the stained glass dome that is the hotel's visual signature, offers Superfoods breakfast buffet, lunch buffet or a la carte and an a la carte dinner. The Sunday & Opera is considered the best in town. Stimulate your 5 senses one by one and enjoy not only a good meal but an unforgettable experience at The Westin Palace Madrid. Discover new pleasures through our exciting gastronomic events that will surprise and deeply touch your emotions and memories.
- Bar Palace
- Madrid's favourite venue, The Bar has a classic style and welcoming atmosphere that make it the perfect spot to enjoy some of the most famous cocktails in the city, prepared by the famed Palace Barmen.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (21)
Ratings and reviews for The Westin Palace Madrid
- All travelers (21) 4.4 / 5
- Business (1) 5 / 5
- Couples (14) 4.6 / 5
- Families (4) 3.8 / 5
- Friends (1) 3 / 5
- Amenities:
- 4.2
- Room cleanliness:
- 4.3
- Hotel staff:
- 4.4
- Room comfort:
- 4.3
- Location:
- 4.6
- Value:
- 3.9
90%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Papa Stuie
Wonderful Vacation Stay
When you first walk into the hotel , you are struck by the clean and beautiful lobby. Next the very attentive staff goes out of their way to get you registered into the hotel. As you go up to your room, you are struck by the beautiful decorations in the hallways. The very attentive room staff sees to any of your needs through out your stay. Well worth the money that you pay pay for your stay. The location was perfect for what we wanted to see. We are looking forward to our return
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Sightseeing tip:
Short walk from hotel
Three museums with in a short walk.
Reviewer score
Would recommend
Lcat
Beauty comes at a price
The Westin Palace Madrid is a beautiful and elegant hotel with a great location and friendly and accommodating staff. However, I did not experience the restaurant or lounge/bar due to the exorbitant prices.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Time-saving tip:
Short walk from hotel
The train station is a 10-15 minute walk away. Also, the Prado is literally across the street.
Reviewer score
Would recommend
Best Grandad
Space and comfort in perfect location
With only three days available, and a long list of things to do, the location was perfect - midway between the Old Town and Parque Retiro, and right beside two of the world's greatest art museums - the Prado and the Thyssen, and quite near Reina Sofia. Also quite near airport bus stop. Great spacious building, famous Rotunda bar. Very helpful staff, too - unobtrusive but there when we needed them (which we did).
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Sightseeing tip:
Short walk from hotel
Do not miss the mind blowing art collections a few minutes walk in three directions - and the food in the museums was excellent too. Take breakfast at an art gallery? why not!
Reviewer score
Would not recommend
Honest review
Beautiful hotel, Great place to sleep. That's it. No value in this hotel chain. free internet? Not in the room nor on your cell. Food and beverage costs are insulting. Fair food for the prices more than twice that of the best restaurants in town, and a drink in the bar for half the cost of the bottle. We stayed in Westin Valencia and same thing goes there. I don't mind the room rate for such a nice place, but really don't ruin it by gouging on extras.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 3
- Value:
- 2
Money-saving tip:
Short walk from hotel
Don't spend money in hotel for anything, take a short walk and get far better food and drinks for far less money.
Reviewer score
Would recommend
World Traveler
Lovely service, not so lovely prices
The service was wonderful - everyone was extremely helpful and delightfully friendly. I do wish though that there were fewer knocks on the door (one person with water, one with towels, one with soap, one to check the minibar...). The prices for food and beverage was very very high ($25 for a cocktail, $40 for breakfast, $20 for a grilled cheese sandwich). Location couldn't have been better - and the beds were heavenly.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Dining tip:
Short walk from hotel
Go to Casa Alberto for tapas - great food and a neat experience.
Reviewer score
Would recommend
Traveler
Madrid, Wonderful as Always!
I travel to Spain several times per year. This is my 5th year in a row where we have stayed at the Westin Palace in Madrid & it was once again stellar across the spectrum of amenities I deem important. I am a native Spaniard residing abroad, so I know Madrid very well and the Palace is a great location for all my needs. See you later this year!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
Tapas at La Dolores & Los Gatos, just to name 2 terrific places!
Reviewer score
Would recommend
Manny
Great Location and excelent service
The hotel is in a perfect location,good room service at 2:00 am because of jet back, clouse to most activities, will recoment to anyone.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
willie
great location
delays checking in
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Reviewer score
Would not recommend
Good Location
A bit disappointed in hotel. Very loud construction outside, road closed. Cost us an additional $10.00 in taxi fare upon arrival because of road closed. Was upgraded to Executive level, but heavenly bed was hard as a rock and it squeaked everytime I moved. Had to ask for bath gel, kleenex and soap. Maids did a sloppy job of making beds. Went to lobby bar and thought no one would wait on us. Finally a grumpy waiter came, took our order and plopped it on our table with the bill. We wanted another drink, but after 35 minutes we gave up and left. It was not busy and they had plenty of waiters.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Dining tip:
Short walk from hotel
Plenty of tapa bars and restaurants nearby in the small streets. Plaza Sol offers many souvenir shops and one money exchange that was fair and didn't charge a commission.
Reviewer score
Would recommend
K Mobile
Great Hotel
The hotel was within good walking distance to some good shopping areas. The staff was friendly and helpful and the rooms were spacious with amply stocked minibar. I particularly like the heated morrors in the bath rooms
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 3
- Value:
- 4
