Staff was great. Room was little but nice. Need more soap! Great elevators. Food was ok. Great location at la Gran Via. Pick up for visiting Toledo was fantastic. Would like to go back to see more of Madrid. Issue with robbers tried to take my
husbands wallet. Nothing happened but was scary. Climate was pretty cool. Next time I will need other clothing. .
The location of the hotel was perfect. It was within walking distance of the downtown sights and right next to a metro station.
The rooms were very nice -- an older hotel that has been upgraded.
The staff couldn't have been nicer.
definitely go back on my next trip to Madrid.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Don;t miss Chocolateria San Gilles for churros and chocolate. It may overdose on cholesterol, but is a must visit for breakfast -- the best in Spain.
Perfect location with bus, metro, busy, wide pedestrian precinct with lots of eating places right outside. In spite of this, rooms were quiet.
Only snag was we thought breakfast was included and after 2 days we were told it was not.
pool was very cold.
Check in and Check out was straight forward and quick. The view was amazing! Room was small but cosy. The bed had a remote to make it incline but it didnt work. No star was taken off for that cos it wasnt needed.