Senator Gran Via 21 Madrid

Check in and Check out was straight forward and quick. The view was amazing! Room was small but cosy. The bed had a remote to make it incline but it didnt work. No star was taken off for that cos it wasnt needed.

This hotel is perfectly situated in the city. The rooms are small but that is Europe. Enjoy your stay here!

Very close to shops and the metro, as matter of fact right out of metro station. very convenient. walking distance to theaters, shops, restaurants. Busy area, lot of things to see.

Only one night, but the location is superb. Very clean, nothing fancy (no need to), great to sleep and take a shower. That becomes a plus because you have to go out and enjoy La Gran Vía. Taxis, metro station, 30 to 40 euros to the airport. Watch out with the breakfast not good for the value. We will stay again because of the location and cleanliness, but will have breakfast in a better place.

It's a very good hotel. A little bit old, but in a very good shape. The location is very good. It's in a central location and to be closer to the subway the it is, just being inside the subway... The only thing to consider is that together with some very good bars are some scort girls all the time in the streets in front of the hotel. If it doesn't bother you (it wasn't a problem for me) then this is a perfect hotel.

The location of the hotel is its best feature as it is very near Puerta del Sol, the center of Madrid. It is a very easy walk to Plaza Mayor, another popular tourist area. The staff are very helpful, but do not expect for help with your luggage. The rooms are clean and tidy, water and orange juice drinks are free from the mini-bar. Overall, I would recommend this hotel.

Hotel was adequate to below standards. Air conditioner not working first night-very hot and uncomfortable-staff did not fix it until next day. Centrally located on Gran Via within walking distance of shops and restaurants-but you cannot drive up to the hotel to drop off luggage. you have to drive around one-way streets to pull up to the side street which is a prostitute/hooker corner. Their "bosses" and "customers" are also there 24/7. Not a good impression and not a feeling of safety. Personally I do not recommend this hotel environment.

The hotel was clean, well-maintained and the staff were very helpful. The location is very central but if you walk down the wrong street, you could expereince the seedier side of Madrid otherwise most of the really nice areas are within walking distance. We had a seventh floor room and noise was not a problem but the square right in front of the hotel was pretty noisey 24 hours a day.

Staff were exceptionally helpful after all my documents were pick pocketed. A very pleasant stay all round. Would gladly use the hotel again

The Senator Gran Via was exceedingly comfortable and the room had so many nice amenities. The hotel room provided free bar service, first time for that experience and the bathroom was large with all types of cleaning supplies. We thoughly enjoyed our stay and would recommend this to anyone. The breakfast was superb and the hotel lobby was breathtaking.