Arrived at airport at midnight BUT whilst waiting for the luggage called the hotel and by the time we were out the mini bus was waiting for us. Very efficient. Nice staff. Only niggle was that the swimming pool was shut until 9 June but we would
have used this anyway just for the airport transfer. Very easy to move to central Madrid the following day - midday check out meant there was no rush. Very helpful staff.
This hotel was one of the best I have stayed in in Madrid. Although it was a little hard to find, it was very clean, modern with great service. The hotel provided free shuttle service to the airport that catered to your flight times. It was a
great place to stay with a great price. I will definately stay there again on my next trip to Madrid.
This hotel was really nice, the included breakfast was great and the shuttle service was convenient. All of the staff were very friendly and helpful, and the pool was nice too. The price was great considering all that was included.
I arrived before check in time so they allowed me to have my bags locked in a closet behind the front desk. Once I could check in, my room was clean, the beds were decent; however, after traveling for 29 hours, probably any bed would have been
above satisfactory. The staff was helpful and the shuttle service was responsive. The only issue was that the front desk didn't speak english over the phone; once we arrived they spoke perfect english in person.
I usually stay at Hotel Osuna when traveling through Madrid (about 4 times per year), and I like their proximity and free airport 24/7 shuttle service. There are many shops and restaurants within walking distance.
I only needed an overnight stay on my way to New York from Casablanca after visiting my sick mother. The Osuna Hotel was just the place I needed. The airport shuttle was a bonus. Thank you.
And the price was right.
Hotel features (5 = best, 1 = worst):
The Shuttle and the room price were the best money savers. Thank you again.