$93 Avg/night
Rate and special offer based on Check-in: Nov 17, 2014 Check-out: Nov 18, 2014

Mercure Madrid Santo Domingo

4 stars
San Bernardo 1, MADRID, 28013
Hotel Overview
Reviewer score
3.0
out of 5
4 reviews
In the heart of Madrid

Deluxe room very comfortable and quiet. Great location within walking distance of Puerta del Sol... See full review

  • Travelgirl579
  • May 13, 2013
Perfect Location

Was thoroughly pleased with the overall experience and the location was perfect and in walking... See full review

  • AndreaGrace
  • May 16, 2012
The Mercure Madrid Santo Domingo hotel. A unique hotel with 200 rooms right in the heart of Madrid with an excellent location and great services. Among the hotel's many attractive features are its themed rooms with murals, the lobby, which is crowned withporcelain and gold leaf arches, and the decorated car park. Over 12,917 sq. ft. (1200 m2) of room space with natural light for meetings or banquets, and an outdoor rooftop pool with fantastic views over Madrid (see hotel for opening dates)

Hotel Map

40.4207 -3.7083
Nearby airports
MAD, (MAD), 12.00, KM, NW;
Area description
Downtown

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Mercure Madrid Santo Domingo Rooms

1 Qn bed Std
Standard Room with 1 Queen-size bed. Unique personalized decor. 63 x 75" (160 x 190 cm) bed. Desk, air conditioning, LCD TV with 50 channels, free WIFI, safe, minibar, bathtub, magnifying mirror, hairdryer and telephone. LED reading lights.
2 Sg beds Std
Standard Room with Twin Beds. Unique personalized decor. Two 35 x 75" (90 x 190 cm) beds. Desk, air conditioning, LCD TV with 50 channels, free WIFI, safe, minibar, bathtub, magnifying mirror, hairdryer and telephone. LED reading lights.
1 Db bed Std
SMART ROOM WITH ONE BED. SMART room for 1 or 2 people, 151-172 sq. ft, 63x75-inch bed. Bathroom with bathtub or shower, air conditioning, LCD TV with 50 channels, free WIFI, safe, minibar, hairdryer and magnifying mirror. Over 20 different creative room
Suite 1 Kg bed Sup
Suite. 646 sq. ft. suite, separate lounge, 79 x 79" bed, unique decor. Bathrobe, slippers, 2pm check-out, welcome drink, Premium free WIFI. Desk, air conditioning, LCD TV (50 channels), safe, minibar, tub, magnifying mirror, hairdryer, phone, LED readin
1 Db bed Sup Panorama V
Corner Room. Spacious, panoramic view, exclusive decor. 79x79" bed, color-change shower, bathrobe, slippers, 2pm check-out, welcome drink, Premium free WIFI. Desk, air conditioning, LCD TV (50 channels), safe, minibar, tub, mirror, hairdryer, phone. LED
2 Sg beds Sup
Superior Room with Twin Beds. Spacious & comfortable, unique decor. Bathrobe, slippers, 2pm check-out, welcome drink, Premium free WIFI. Two 35 x 75" beds. Desk, air conditioning, LCD TV (50 channels), safe, minibar, bathtub, magnifying mirror, hairdrye
1 Qn bed Sup
Superior Room with 1 Queen-size bed. Spacious & comfortable with unique decor. Bathrobe, slippers, 2pm check-out, welcome drink, Premium free WIFI. 63 x 75" bed. Desk, air conditioning, LCD TV (5 channels), safe, minibar, bathtub, magnifying mirror, hai
3 Sg beds Std
Tripple Room. Two 35 x 75" (90 x 190 cm) beds and one spare bed, unique decor and air conditioning, LCD TV with 50 channels, free WIFI, safe, hairdryer and magnifying mirror. LED reading lights.

Amenities

  • High-speed internet
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Elevators
Activities
Outdoor pool
Dining
Bar/Lounge
Restaurant
Room service
Services
24 hour front desk
Business center
Express check in
Express checkout
Childcare Service
Security
Wake-up service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Car rental desk
Porters
FAX
Doctor on call
Overhead projector
Audio visual equipment
Cellular telephone rental
Computer rental
Internet
High-speed internet
Parking
Parking
Indoor parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
Safe
Hairdryer in room
Cribs available
Shower

Nearby points of interest

  • Descalzas Reales: 0.2 mi
  • Plaza de España: 0.2 mi
  • Plaza de Oriente: 0.3 mi
  • Plaza de la Villa: 0.4 mi
  • Old Quarter: 0.5 mi
  • Cortes: 0.5 mi
  • Campo del Moro: 0.6 mi
  • Fuencarral: 0.8 mi
  • Puerta de Toledo: 1 mi
  • Chamberi: 1.1 mi
  • Atocha Station: 1.2 mi
  • Arganzuela: 1.9 mi
  • Nuevos MInisterios Rail Station: 2 mi
  • Atocha Rail Station: 2 mi
  • Usera: 2.3 mi
  • Descalzas Reales: 0.2 mi
  • Plaza de España: 0.2 mi
  • Plaza de Oriente: 0.3 mi
  • Plaza de la Villa: 0.4 mi
  • Old Quarter: 0.5 mi
  • Cortes: 0.5 mi
  • Campo del Moro: 0.6 mi
  • Fuencarral: 0.8 mi
  • Puerta de Toledo: 1 mi
  • Chamberi: 1.1 mi
  • Atocha Station: 1.2 mi
  • Arganzuela: 1.9 mi
  • Nuevos MInisterios Rail Station: 2 mi
  • Atocha Rail Station: 2 mi
  • Usera: 2.3 mi
  • Casa de Campo: 2.5 mi
  • Puente de Vallecas: 2.6 mi
  • Latina: 2.7 mi
  • Castellana Avenue North: 2.8 mi
  • Tetuan: 2.8 mi
  • Carabanchel: 3.1 mi
  • Moratalaz: 3.4 mi
  • Arturo Soria Metro Station: 3.6 mi
  • Ciudad Lineal: 3.7 mi
  • Chamartin Rail Station: 3.8 mi
  • Villaverde: 5.1 mi
  • Villa de Vallecas: 5.3 mi
  • San Blas: 5.4 mi
  • Vallecas: 5.5 mi
  • Hortaleza: 5.6 mi
  • IFEMA and Campo de las Naciones: 5.7 mi
  • Madrid Golf Park: 7.2 mi

Dining

SANDO
Dine in a creative setting featuring exclusive areas within the same restaurant. The menu is based on Spanish cuisine with carefully presented dishes using top quality produce and service that is second to none.
SANDÓ CAFÉ
Enjoy breakfast or a mid-morning snack, choose from a selection of hot and cold dishes at lunchtime and dinner, or relax with an evening drink in the café, which is open all day.

Hotel Policies

Check-in:
12:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (4)

Ratings and reviews for Mercure Madrid Santo Domingo

Overall score

3 / 5
5.01.0
4 out of 4
Amenities:
2.5
Room cleanliness:
3.8
Hotel staff:
2.8
Room comfort:
3.3
Location:
4.5
Value:
3
Sort by:
Review of Mercure Madrid Santo Domingo

Reviewer score

3
5.01.0
maryliz
Barros, Asturias, Spain
Feb 18, 2011

The good and the bad

The Good: - Its in a great location, within walking distance of a lot of museums and in the heart of a great shopping district downtown. - WiFi in the hotel room is free - Has an incredible pool on the rooftop, which is great if you're traveling during the summer. - Staff speaks several languages, including English - The Corner rooms have an incredible view of the plaza below, and the rooms themselves are beautiful. The Bad: - If you find a really good deal on one of these rooms, be weary: Its likely that they're located in the "classic" section of the hotel, which you should stay away from. The difference between the classic and modern section of the hotel is night and day, and its not worth paying much for. They're doing construction on the classic section as well, so there is a bit of noise. - We upgraded from a classic room to a corner room, which was absolutely beautiful and luxurious. It had an incredible shower with tons of gadgets and different colored lights... but no bathtub! I was looking to soak for a while, and was disappointed when I found out that wasn't a possibility, after switching rooms. - The staff isn't incredibly friendly, but I can't say they weren't accommodating anyway. - THE HOTEL PARKING LOT is EXPENSIVE. We paid 30 Euros to park there for ONE DAY (and night). Don't be fooled into thinking that the parking is included or at least discounted with your hotel stay. You pay for it, 100%! - No Coffee Maker or Iron in the rooms (though an iron and ironing board can be delivered to your room at no charge).

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
5
Value:
3
Money-saving tip: Short walk from hotel

Do not drive you car to this hotel. If you bring your car to Madrid, find a cheaper long-term parking lot at or near a train station and take the train downtown to the hotel. The hotel has great bus and train stops very close by, and parking is so expensive that it wouldn't be worth it to bring your car. Not to mention, this is a heavy traffic area, especially on protest days!

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Thank you for your feedback!
Review of Mercure Madrid Santo Domingo

Reviewer score

4
5.01.0
Travelgirl579
Business
Boston, ma
May 13, 2013

In the heart of Madrid

Deluxe room very comfortable and quiet. Great location within walking distance of Puerta del Sol and Plaza Mayor. Staff very helpful. Standard rooms are very up to date and comfortable though small. Breakfast buffet is excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Spend time at a cafe on the plaza mayor. Seems like there is always something happening there.

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Thank you for your feedback!
Review of Mercure Madrid Santo Domingo

Reviewer score

4
5.01.0
AndreaGrace
Business
Madrid, Spain
May 16, 2012

Perfect Location

Was thoroughly pleased with the overall experience and the location was perfect and in walking distance of all major monuments and sightseeing musts. The housekeeping walked in on me a couple of times disregarding the "Do Not Disturb" and I was disappointed that pool had yet to open even though the average temperature the 5 days I was there was 86-90 degrees.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Flamenco shows and the Madrid Tour Bus

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Thank you for your feedback!
Review of Mercure Madrid Santo Domingo

Reviewer score

1
5.01.0
Pater
Business
Chicago, IL, USA
Oct 17, 2011

No sleep and bug bites to boot!

The wedding reception taking place directly above my room was so loud the room literally was shaking. This lasted until the party was over...at 6am!!! I did not sleep at all. Best of all I have at least one painful spider bite and a myriad of other "unknown" bites. Not happy!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of Mercure Madrid Santo Domingo

Reviewer score

3
5.01.0
maryliz
Business
Barros, Asturias, Spain
Feb 18, 2011

The good and the bad

The Good: - Its in a great location, within walking distance of a lot of museums and in the heart of a great shopping district downtown. - WiFi in the hotel room is free - Has an incredible pool on the rooftop, which is great if you're traveling during the summer. - Staff speaks several languages, including English - The Corner rooms have an incredible view of the plaza below, and the rooms themselves are beautiful. The Bad: - If you find a really good deal on one of these rooms, be weary: Its likely that they're located in the "classic" section of the hotel, which you should stay away from. The difference between the classic and modern section of the hotel is night and day, and its not worth paying much for. They're doing construction on the classic section as well, so there is a bit of noise. - We upgraded from a classic room to a corner room, which was absolutely beautiful and luxurious. It had an incredible shower with tons of gadgets and different colored lights... but no bathtub! I was looking to soak for a while, and was disappointed when I found out that wasn't a possibility, after switching rooms. - The staff isn't incredibly friendly, but I can't say they weren't accommodating anyway. - THE HOTEL PARKING LOT is EXPENSIVE. We paid 30 Euros to park there for ONE DAY (and night). Don't be fooled into thinking that the parking is included or at least discounted with your hotel stay. You pay for it, 100%! - No Coffee Maker or Iron in the rooms (though an iron and ironing board can be delivered to your room at no charge).

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Do not drive you car to this hotel. If you bring your car to Madrid, find a cheaper long-term parking lot at or near a train station and take the train downtown to the hotel. The hotel has great bus and train stops very close by, and parking is so expensive that it wouldn't be worth it to bring your car. Not to mention, this is a heavy traffic area, especially on protest days!

Was this review helpful to you?
Thank you for your feedback!
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