Hotel Overview
The good and the bad
The Good:
- Its in a great location, within walking distance of a lot of museums and in the heart...
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-
MaryLiz
- Feb 18, 2011
Perfect Location
Was thoroughly pleased with the overall experience and the location was perfect and in walking...
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-
AndreaGrace
- May 16, 2012
Mercure Madrid Santo Domingo Rooms
- 1 Qn bed Std
- Standard Room with 1 queen-size bed. Unique personalized decor. 63 x 75" (160 x 190 cm) bed. Desk, air conditioning, LCD TV with 50 channels, free WIFI, safe, minibar, bathtub, magnifying mirror, hairdryer and telephone. LED reading lights.
- 2 Sg beds Std
- Standard Room with twin beds. Unique personalized decor. Two 35 x 75" (90 x 190 cm) beds. Desk, air conditioning, LCD TV with 50 channels, free WIFI, safe, minibar, bathtub, magnifying mirror, hairdryer and telephone. LED reading lights.
- Suite 1 Kg bed Sup
- Suite. 646 sq. ft. suite, separate lounge, 79 x 79" bed, unique decor. Bathrobe, slippers, 2pm check-out, welcome drink, Premium free WIFI. Desk, air conditioning, LCD TV (50 channels), safe, minibar, tub, magnifying mirror, hairdryer, phone, LED readin
- 1 Db bed Sup Panorama V
- Corner Room. Spacious, panoramic view, exclusive decor. 79x79" bed, color-change shower, bathrobe, slippers, 2pm check-out, welcome drink, Premium free WIFI. Desk, air conditioning, LCD TV (50 channels), safe, minibar, tub, mirror, hairdryer, phone. LED
- 2 Sg beds Sup
- SUPERIOR ROOM WITH TWIN BEDS. Spacious & comfortable, unique decor. Bathrobe, slippers, 2pm check-out, welcome drink, Premium free WIFI. Two 35 x 75" beds. Desk, air conditioning, LCD TV (50 channels), safe, minibar, bathtub, magnifying mirror, hairdrye
- 1 Qn bed Sup
- SUPERIOR ROOM WITH A QUEEN-SIZE BED. Spacious & comfortable with unique decor. Bathrobe, slippers, 2pm check-out, welcome drink, Premium free WIFI. 63 x 75" bed. Desk, air conditioning, LCD TV (5 channels), safe, minibar, bathtub, magnifying mirror, hai
- 3 Sg beds Std
- TRIPLE ROOM. Two 35 x 75" (90 x 190 cm) beds and one spare bed, unique decor and air conditioning, LCD TV with 50 channels, free WIFI, safe, hairdryer and magnifying mirror. LED reading lights.
Hotel Map
- Nearby airports
- MAD, (MAD), 12.00, KM, NW;
- Area description
- Downtown
Amenities
- 24 Hour Front Desk
- Accessible facilities
- Air Conditioned
- Audio Visual Equipment
- Babysitting/Child services
- Bar/Lounge
- Business center
- Car Rental Desk
- Cellular Telephone Rental
- Computer Rental
- Cribs Available
- Doctor on Call
- Elevators
- Express Check In
- Express Checkout
- FAX
- Hairdryer in Room
- High-speed Internet
- Indoor Parking
- Internet Access
- Meeting/Banquet Facilities
- Mini Bar
- No Smoking Rooms/Facilities
- Outdoor Pool
- Overhead Projector
- Parking
- Pool
- Porters
- Restaurant
- Room Service
- Safe
- Safe Deposit Box
- Satellite TV
- Secretarial Service
- Security
- Shower
- Television with Cable
- Tour Desk
- TV
- Valet Parking
- Wake-up Service
Dining
- SANDO
- Dine in a creative setting featuring exclusive areas within the same restaurant. The menu is based on Spanish cuisine with carefully presented dishes using top quality produce and service that is second to none.
- SANDÓ CAFÉ
- Enjoy breakfast or a mid-morning snack, choose from a selection of hot and cold dishes at lunchtime and dinner, or relax with an evening drink in the café, which is open all day.
Hotel Policies
- Check-in:
- 12:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (3)
Ratings and reviews for Mercure Madrid Santo Domingo
- All travelers (3) 2.7 / 5
- Business (1) 1 / 5
- Couples (1) 3 / 5
- Singles (1) 4 / 5
- Amenities:
- 2
- Room cleanliness:
- 3.3
- Hotel staff:
- 2.3
- Room comfort:
- 3
- Location:
- 4.3
- Value:
- 2.7
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
AndreaGrace
Perfect Location
Was thoroughly pleased with the overall experience and the location was perfect and in walking distance of all major monuments and sightseeing musts. The housekeeping walked in on me a couple of times disregarding the "Do Not Disturb" and I was disappointed that pool had yet to open even though the average temperature the 5 days I was there was 86-90 degrees.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Entertainment tip:
Short walk from hotel
Flamenco shows and the Madrid Tour Bus
Reviewer score
Would not recommend
Pater
No sleep and bug bites to boot!
The wedding reception taking place directly above my room was so loud the room literally was shaking. This lasted until the party was over...at 6am!!! I did not sleep at all. Best of all I have at least one painful spider bite and a myriad of other "unknown" bites. Not happy!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 3
- Value:
- 1
Trip purpose:
Business
Reviewer score
Would recommend
MaryLiz
The good and the bad
The Good: - Its in a great location, within walking distance of a lot of museums and in the heart of a great shopping district downtown. - WiFi in the hotel room is free - Has an incredible pool on the rooftop, which is great if you're traveling during the summer. - Staff speaks several languages, including English - The Corner rooms have an incredible view of the plaza below, and the rooms themselves are beautiful. The Bad: - If you find a really good deal on one of these rooms, be weary: Its likely that they're located in the "classic" section of the hotel, which you should stay away from. The difference between the classic and modern section of the hotel is night and day, and its not worth paying much for. They're doing construction on the classic section as well, so there is a bit of noise. - We upgraded from a classic room to a corner room, which was absolutely beautiful and luxurious. It had an incredible shower with tons of gadgets and different colored lights... but no bathtub! I was looking to soak for a while, and was disappointed when I found out that wasn't a possibility, after switching rooms. - The staff isn't incredibly friendly, but I can't say they weren't accommodating anyway. - THE HOTEL PARKING LOT is EXPENSIVE. We paid 30 Euros to park there for ONE DAY (and night). Don't be fooled into thinking that the parking is included or at least discounted with your hotel stay. You pay for it, 100%! - No Coffee Maker or Iron in the rooms (though an iron and ironing board can be delivered to your room at no charge).
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 4
- Hotel staff:
- 2
- Room comfort:
- 3
- Location:
- 5
- Value:
- 3
Money-saving tip:
Short walk from hotel
Do not drive you car to this hotel. If you bring your car to Madrid, find a cheaper long-term parking lot at or near a train station and take the train downtown to the hotel. The hotel has great bus and train stops very close by, and parking is so expensive that it wouldn't be worth it to bring your car. Not to mention, this is a heavy traffic area, especially on protest days!
