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Rate based on
Check-in: Mar 6, 2016 Check-out: Mar 7, 2016

They lied to us

Would not recommend Tue, Jun 9, 2009
we asked for a King. none available. they offered us a double joined together and FREE breakfast. when it was time to check out they claimed no info on the free breakfast and charged us nearly $350.00 USD. They said they always have problems with Orbitz and its customers. We felt betrayed. Won't go there again.

Money saver

Metro is 15 minute walk from hotel.

| Baltimore Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 1 /5
  • Comfort: 2 /5
  • Location: 3 /5
  • Value: 3 /5

Intercontinental Madrid

Would recommend Mon, May 25, 2009
We stayed for over five days. The bathrooms were not cleaned well always. The bed was not very comfortable.

| finger lakes,ny Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 3 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 3 /5

pleasant atmosphere

Would recommend Tue, Jun 19, 2007
My husband and I stayed at the IC madrid for a long weekend. THe hotel staff were extremely friendly, efficient and helpful. Especially for someone like myself, who did not speak a word of spanish. We are ambassador club members and we received a room upgrade with a beautiful large terrace in room 812. The room also included a true queen size bed, which can certainly be a luxury in europe. The room was not large by american standards, but was sufficient and clean. The bathroom did have two sinks!! The breakfast room service was lovely and the breakfast buffet was as well. The concierge staff were very helpful and gave us a business card for everything we were doing to avoid confusion aa to our destinations with the cab drivers. The rooms were quiet and the beds were comfortable. Howver, the featherbed was that for a double not a queen(but tolerable). The Bartendars were absolutely fantastic and accommadated our requests. The only drawback is that it is not in the center of the downtown area. However we did walk to those areas at least once a day, so it is tolerable. It is near upscale shopping if that is your interest.

Shopping hint

take a day trip to toledo. A must do, but the guided tour is a little boring..we left the guide and met up with the group later. IT was in spanish and english so it took so long to get through all the desciptions. I say take the high speed train(20 minutes) yourself and tour the city on your own.

| Newark, NJ Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 5 /5