$155 Avg/night
Rate and special offer based on Check-in: Aug 2, 2015 Check-out: Aug 3, 2015

Hotel Urban

5 stars
View map of Carrera de San Jeronimo, 34, Madrid, 28014

Hotel Overview

Reviewer score
4.3
out of 5
12 reviews
Nice stay--solid hotel with good atmosphere

I stayed at the Urban recently. It is by no means a 5 star hotel however the staff is very friendly... See full review

  • Fenwick22
  • Feb 16, 2014
Great hotel, perfect location

Great Hotel, perfect location, fantastic restaunrant, great staff, Thanks A lot See full review

  • luis r
  • Jan 1, 2014
A luxurious 5-star boutique hotel with its own impressive antiquities collections, located steps from the famed art museums on Paseo del Prado, the Hotel Urban is paradise for art lovers. The hotel's award-winning Europa Deco restaurant and the Glass Bar oyster bar offer sensational menus in impressive surroundings, and the summertime rooftop bar is the perfect place to enjoy a cocktail over views of Madrid. An outdoor pool and solarium, a gym, a business center, Wi-Fi access and car parking are also available.
Rooms
The Hotel Urban has 102 soundproofed guest rooms, which feature climate control, a minibar, a safe and a bathrobe. Duplex rooms are split between two levels with a separate living area. Suites feature a DVD player and music system, and some have a glass-walled bathroom with hydromassage bath. The two-level deluxe suite loft features designer furniture, pieces from the hotel's private art collection and offers every comfort including a champagne welcome. Plug-in Internet access is free in all guest rooms, but there is a charge for Wi-Fi access.
Property features
The avant-garde Hotel Urban is a 5-star boutique hotel located close to Paseo del Prado and its famed art museums. The hotel boasts its own collection of art and antiquities, which can be seen around the hotel, including an Egyptian Museum. The on-site, award-winning restaurant Europa Deco serves creative Mediterranean cuisine and is popular with guests and locals alike. The chic oyster and cocktail bar Glass Bar has become a busy Madrid nightspot. Amenities at Hotel Urban include an outdoor pool, solarium, gym, business center, parking and free plug-in Internet access in all rooms.
Highlights
  • Hotel Urban is a luxury 5-star boutique hotel with stunning avant-garde architecture and cutting-edge designer details
  • Boasts its own antiquities collections, including an Egyptian museum
  • The on-site, award-winning Europa Deco restaurant, and the Glass Bar oyster and cocktail bar, are popular Madrid nightspots
Nearby attractions
  • Thyssen-Bornemisza Museum (0.3 mi/0.5 km)
  • Puerta del Sol (0.3 mi/0.5 km)
  • Prado Museum (0.4 mi/0.7 km)
  • Plaza Mayor (0.6 mi/0.9 km)
  • Royal Botanical Garden (0.7 mi/1.1 km)
  • Centro de Arte Reina Sofia (0.7 mi/1.2 km)
  • Royal Palace (0.9 mi/1.5 km)
  • Plaza de Espana (1 mi/1.6 km)
Business
  • Numerous meeting rooms with a capacity of 286 people
  • All rooms equipped with the latest technologies
Transportation
  • Madrid bus service (0.1 mi/0.1 km)
  • Madrid Metro service (0.2 mi/0.3 km)
  • Barajas Airport (10 mi/16 km)
  • Taxi service available

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Hotel Urban Rooms

Superior
This Superior room offers one double or two twin along with Air conditioning, Bathrobe, Bathroom amenities, Cable / Satellite TV, Color TV, Disabled facilities, DVD player, Ensuite / Private bathroom, Hairdryer, Heating, Internet access, Iron / Ironing board on request, Laundry service, Mini bar, Modem/data port connection, Non-smoking rooms, Pay TV, Room service, Safe in room, Telephone, Valet service, Voicemail.

Amenities

  • Free internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Outdoor pool
Fitness Center
Night club
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Currency exchange
Internet
Free internet
Parking
Parking
Accessibility
Handicapped rooms/facilities
Service dogs allowed

Nearby points of interest

  • Cortes: 0 mi
  • Old Quarter: 0.1 mi
  • Descalzas Reales: 0.4 mi
  • Atocha Station: 0.6 mi
  • Plaza de la Villa: 0.6 mi
  • Plaza de Oriente: 0.7 mi
  • Puerta de Toledo: 1 mi
  • Campo del Moro: 1.1 mi
  • Fuencarral: 1.1 mi
  • Chamberi: 1.2 mi
  • Atocha Rail Station: 1.4 mi
  • Arganzuela: 1.6 mi
  • Puente de Vallecas: 2.1 mi
  • Usera: 2.1 mi
  • Nuevos MInisterios Rail Station: 2.1 mi
  • Cortes: 0 mi
  • Old Quarter: 0.1 mi
  • Descalzas Reales: 0.4 mi
  • Atocha Station: 0.6 mi
  • Plaza de la Villa: 0.6 mi
  • Plaza de Oriente: 0.7 mi
  • Puerta de Toledo: 1 mi
  • Campo del Moro: 1.1 mi
  • Fuencarral: 1.1 mi
  • Chamberi: 1.2 mi
  • Atocha Rail Station: 1.4 mi
  • Arganzuela: 1.6 mi
  • Puente de Vallecas: 2.1 mi
  • Usera: 2.1 mi
  • Nuevos MInisterios Rail Station: 2.1 mi
  • Latina: 2.8 mi
  • Moratalaz: 2.9 mi
  • Castellana Avenue North: 2.9 mi
  • Casa de Campo: 3 mi
  • Tetuan: 3.1 mi
  • Carabanchel: 3.2 mi
  • Arturo Soria Metro Station: 3.5 mi
  • Ciudad Lineal: 3.6 mi
  • Chamartin Rail Station: 3.9 mi
  • Villa de Vallecas: 4.7 mi
  • Villaverde: 4.8 mi
  • San Blas: 4.9 mi
  • Vallecas: 4.9 mi
  • Hortaleza: 5.4 mi
  • IFEMA and Campo de las Naciones: 5.4 mi
  • Madrid Golf Park: 7.3 mi

Dining

Restaurant
The Hotel Urban havs got Restaurant like El Cielo del Urban,Europa Deco Restaurant,La Terraza del Urban and Glass Bar

Hotel Policies

Check-in:
12:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Hotel Urban

Overall score

4.3 / 5
5.01.0
12 out of 12
Amenities:
3.9
Cleanliness:
4.3
Hotel staff:
4.3
Comfort:
4.3
Location:
4.8
Value:
3.8

83% would recommend to a friend.

Sort by:
Review of Hotel Urban

Reviewer score

3
5.01.0
dina b.
Business
borehamwood
May 7, 2015

Excellent location & Staff, Hotel itself letdown

The location is excellent and the staff couldn't have been more gracious and helpful but the actual hotel is a letdown. It is claustrophobic with dark hallways and very small rooms. Additionally a musty odour is prevalent through the hotel and there is no fresh air or natural light. The windows are double glazed which minimizes outside noise. Its a pity they didn't consider the paper thin walls between rooms. We were kept up all night by the energetic exertions of the couple in the next room. The rooftop terrace is cute and funky but it too is narrow and feels crowded. The pool is nothing more than an over-sized bathtub.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Review of Hotel Urban

Reviewer score

3
5.01.0
AndyWarrenSeattle
Business
Seattle WA
Oct 14, 2012

rude front desk staff

Staff was rude and unfriendly when asked to provide very simple requests (tell me an English language news channel or set up wifi). Free wifi is only for a continuous 90-minutes. This is outrageous in a hotel of this price. Then, when I did get signed on, the security was an issue and my email was compromised. Staff did not seem to care.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
1
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Review of Hotel Urban

Reviewer score

4
5.01.0
Fenwick22
Business
NYC
Feb 16, 2014

Nice stay--solid hotel with good atmosphere

I stayed at the Urban recently. It is by no means a 5 star hotel however the staff is very friendly and the hotel is very clean. I would give it a solid 4 star rating. The Cons: Walls are paper thin so you can hear adjacent rooms. In addition, due to its African motif there is a distinct African scent to the establishment. Some might find it exotic, i found it a bit overwhelming. Bathrooms while modern are very small. Accessing Wifi can be troublesome on some occasions. The Pros: Great location, near several restaurants, walking distance to the Prado and Reitro Park. A 15minute walk or 5 minute taxi to Serrano and a 10minute walk to Plaza Mayor. Staff is very friendly (but service is no way near 5 star) and front desk/concierge was helpful regarding any requests I made. Has a great view of the city on the roof top. The price is affordable for what you get. Again, it is not a true 5 star hotel but it also does not charge 5 star rates. Overall: If you are looking for a more upscale 5 star experience I would stay at the Villa Magna or Westin Palace but if you are okay with staying at a hip, cool 4 star hotel that is very clean with good service you will not go wrong with the Urban.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

If you are lucky enough to get a table got to TenConTen, its an amazing restaurant!

Review of Hotel Urban

Reviewer score

4
5.01.0
Travelbird
Business
Zurich, Switzerland
Jan 7, 2013

Great location and very friendly staff

Staff is very helpful and reliable for any kind of information and booking request regarding restaurants and locations to visit. Only negative points: thin walls (neighbour customer snoring) and molt in the bathroom.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Many restaurants and theaters shows only a few minutes walk from the hotel

Review of Hotel Urban

Reviewer score

4
5.01.0
CarlosMV
Business
DC
Jan 4, 2013

Trendy but aging

Very convenient location - walking distance to most must-see's. Rooms are starting to show their age (scratched floors, chipped sink, etc. For $200/night we paid for a standard room value was ok.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Long walk from hotel

Day 1 - Walk to Cibeles, see the Prado, then up to Puerta de Alcala and left on Serrano or Claudio Coello for good shopping. Day 2: Take train in Sol to Atocha to catch a high speed train for a r/t day trip to Seilla to visit Barrio Santa Cruz, Giralda, etc Day 3 - Walk Old Madrid (Plaza Mayor, Austrias, Roayl Palace etc)

Review of Hotel Urban

Reviewer score

4
5.01.0
PESHA
Business
Philadelphia, PA, USA
Sep 20, 2011

GOOD HOTEL

MY STAY AT URBAN WAS VERY COMFORTABLE AND FUN. THE HOTEL IS TRENDY YET COMFORTABLE. ITS FIVE STAR RATING IS A BIT OVERINFLATED REGARDING ITS LEVEL OF SERVICE. NONETHELESS, A SOLID FOUR STAR HOTEL!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Hotel Urban

Reviewer score

4
5.01.0
Anonymous
Business
Scottsdale, AZ
Sep 3, 2010

Hotel Urban

Good location - can walk to lots of places. Long taxi ride from airport - about 35 minutes in traffic. Interesting hotel. Small but well-appointed. Kinda dark though with window view of alley.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Hotel Urban

Reviewer score

5
5.01.0
luis r
Business
Venezuela
Jan 1, 2014

Great hotel, perfect location

Great Hotel, perfect location, fantastic restaunrant, great staff, Thanks A lot

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

very close to all

Review of Hotel Urban

Reviewer score

5
5.01.0
Good tips
Business
NYC
Aug 9, 2013

Excellent location, helpful staff, nice rooftop pool

Located near the major museums (El Prado, Thyssen, Sofia Reina), Retiro Park, Puerta del Sol and many restaurants, the Urban was a great place from which to explore Madrid. And the pool was a great feature after a day of sightseeing in July.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Hotel Urban

Reviewer score

5
5.01.0
Joe n Toni
Business
Miami, FL, USA
Apr 10, 2012

Great design, warm & friendly staff

The pictures of the hotel are intriguing but they do not do the property justice! This is a beautiful "urban" oasis with top notch service, very clean rooms and public areas, and walking distance to the Prado Museum, Thyssen Museum, Plaza de Santa Ana, Puerta del Sol, Plaza Mayor, Mercado de San Miguel, etc. We look forward to our next visit and the friendly "hola" that we received from everyone at the Urban.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Long walk from hotel

Don't miss the Mercado de San Miguel! Lots of different tapa stands, wine, cheese, and friendly Madrilenos.

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