$115 Avg/night
Rate and special offer based on Check-in: Sep 21, 2014 Check-out: Sep 22, 2014

BEST WESTERN Hotel Carlos V

3 stars
C/ Maestro Victoria, 5, Madrid, 28013
Hotel Overview
Reviewer score
3.8
out of 5
24 reviews
Madrid Vacation

The staff are very friendly and helpful. We enjoyed their breakfast buffet. The hotel location is... See full review

  • MDELRS
  • Sep 27, 2013
Great Location

I was in Madrid for one night and this was the place to sty, it was literally near the heart of... See full review

  • RobertsTrvlTips
  • Aug 18, 2013
Friendly, comfortable 3-star accommodations steps from Puerta del Sol
The centrally located Best Western Hotel Carlos V is an excellent choice for families and leisure visitors to Madrid. The hotel is steps from Puerta del Sol, public transport and within walking distance of all major attractions. Comfortable rooms sleeping up to four are available, and one child stays free with every two adults. The hotel provides airport shuttle bus service, free Wi-Fi access, baggage hold and concierge services. There is breakfast, a snack bar and a friendly cocktail lounge where guests can enjoy pre- or post-dinner drinks.
Highlights
  • Located steps from Puerta del Sol and Gran Via in the heart of Madrid, and major attractions are within walking distance
  • One child under 12 stays free with two adults, with board games available in the first-floor foyer
  • Free Wi-Fi access is available throughout the hotel
Rooms
The 67 guest rooms at the Best Western Hotel Carlos V are clean and comfortable, decorated in traditional style with a neutral palette. Rooms sleeping up to four are available and all rooms feature air conditioning, a TV, tea- and coffee-making facilities, a minibar, safe and room service. For families traveling together, one child stays free for every two paying adults, and cribs are available. All rooms feature free Wi-Fi access and dataports.
Features
The Best Western Hotel Carlos V boasts centrally located lodgings in the heart of Madrid, steps from Puerta del Sol and within walking distance of all major attractions and nightlife. With an emphasis on comfort, the traditionally decorated hotel features bright and airy rooms, and amenities such as a snack bar, cocktail lounge, breakfast buffet, laundry services, baggage hold and daily newspapers. Families will enjoy playing board games in the first-floor foyer. A car rental desk is located in the hotel and there is public parking nearby (fees apply). The Best Western Hotel Carlos V also provides free Wi-Fi service in all areas of the hotel.
Transportation
  • Shuttle to Barajas Airport from hotel (charge applies)
  • Madrid Metro service (0.1 mi/0.2 km)
  • Madrid bus service (0.2 mi/0.3 km)
  • Barajas Airport (10 mi/16 km)
  • Taxi service available
Attractions
  • Monastery of Barefoot Royals (0.1 mi/0.1 km)
  • Puerta del Sol (0.2 mi/0.3 km)
  • Plaza Mayor (0.3 mi/0.5 km)
  • Plaza de Santa Ana (0.4 mi/0.7 km)
  • Royal Palace (0.5 mi/0.8 km)
  • Plaza de Espana (0.5 mi/0.8 km)
  • Thyssen-Bornemisza Museum (0.7 mi/1.2 km)
  • Prado Museum (0.8 mi/1.3 km)
  • Buen Retiro Park (1 mi/1.6 km)
  • Centro de Arte Reina Sophia (1 mi/1.7 km)
Business
  • Free Wi-Fi access throughout building
  • Fax and photocopying services

Hotel Map

40.4183 -3.7054
Area served
Madrid.
Nearby airports
Madrid Barajas International Airport MAD.
Area description
Its privileged location between Gran Vía and Puerta del Sol, will allow you to discover the most prominent commercial and shopping street of the city, next to the hotel (Preciados street), as well as the historical centre, the Plaza Mayor, the Royal Palace, the Prado Museum, the Thyssen Museum, and more.

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BEST WESTERN Hotel Carlos V Rooms

Single Room
Room with one single bed. Offers mini bar, shower, bath, safety deposit box, TV, telephone, air conditioning, bathroom amenities, hairdryer,work desk,color TV, Internet access, laundry service, non-smoking rooms, room service,tea and coffee making facilities.
Triple Room
Room with three single beds. Offers mini bar, shower, bath, safety deposit box, TV, telephone, air conditioning, bathroom amenities, hairdryer,work desk,color TV, Internet access, laundry service, non-smoking rooms, room service,tea and coffee making facilities.
Quadruple Room
Room with one double bed and two single beds. Offers mini bar, shower, bath, safety deposit box, TV, telephone, air conditioning, bathroom amenities, hairdryer,work desk,color TV, Internet access, laundry service, non-smoking rooms, room service,tea and coffee making facilities.
Double/Twin Room
Room with one double bed or two single beds. Offers mini bar, shower, bath, safety deposit box, TV, telephone, air conditioning, bathroom amenities, hairdryer,work desk,color TV, Internet access, laundry service, non-smoking rooms, room service,tea and coffee making facilities.

Amenities

  • WiFi
General
Concierge
Dining
Room service
Internet
WiFi

Nearby points of interest

  • Descalzas Reales: 0 mi
  • Old Quarter: 0.3 mi
  • Plaza de Oriente: 0.3 mi
  • Plaza de la Villa: 0.3 mi
  • Cortes: 0.3 mi
  • Plaza de España: 0.5 mi
  • Campo del Moro: 0.7 mi
  • Puerta de Toledo: 0.9 mi
  • Fuencarral: 0.9 mi
  • Atocha Station: 0.9 mi
  • Chamberi: 1.2 mi
  • Arganzuela: 1.7 mi
  • Atocha Rail Station: 1.8 mi
  • Nuevos MInisterios Rail Station: 2.1 mi
  • Usera: 2.2 mi
  • Descalzas Reales: 0 mi
  • Old Quarter: 0.3 mi
  • Plaza de Oriente: 0.3 mi
  • Plaza de la Villa: 0.3 mi
  • Cortes: 0.3 mi
  • Plaza de España: 0.5 mi
  • Campo del Moro: 0.7 mi
  • Puerta de Toledo: 0.9 mi
  • Fuencarral: 0.9 mi
  • Atocha Station: 0.9 mi
  • Chamberi: 1.2 mi
  • Arganzuela: 1.7 mi
  • Atocha Rail Station: 1.8 mi
  • Nuevos MInisterios Rail Station: 2.1 mi
  • Usera: 2.2 mi
  • Puente de Vallecas: 2.4 mi
  • Latina: 2.7 mi
  • Casa de Campo: 2.7 mi
  • Castellana Avenue North: 2.9 mi
  • Tetuan: 3 mi
  • Carabanchel: 3.1 mi
  • Moratalaz: 3.2 mi
  • Arturo Soria Metro Station: 3.6 mi
  • Ciudad Lineal: 3.7 mi
  • Chamartin Rail Station: 3.9 mi
  • Villaverde: 4.9 mi
  • Villa de Vallecas: 5.1 mi
  • San Blas: 5.2 mi
  • Vallecas: 5.3 mi
  • Hortaleza: 5.6 mi
  • IFEMA and Campo de las Naciones: 5.7 mi
  • Madrid Golf Park: 7.3 mi

Hotel Policies

Check-in:
1200
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (24)

Ratings and reviews for BEST WESTERN Hotel Carlos V

Overall score

3.8 / 5
5.01.0
24 out of 24
Amenities:
3.5
Room cleanliness:
4.1
Hotel staff:
4.3
Room comfort:
3.5
Location:
4.8
Value:
3.9

75% would recommend to a friend.

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Review of BEST WESTERN Hotel Carlos V

Reviewer score

3
5.01.0
Ericka carioca
Brasil
Aug 24, 2014

Vacarion

Good location but very old hotel. The air condicioner didnt work

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
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Review of BEST WESTERN Hotel Carlos V

Reviewer score

4
5.01.0
MDELRS
NY
Sep 27, 2013

Madrid Vacation

The staff are very friendly and helpful. We enjoyed their breakfast buffet. The hotel location is perfect, walking distance to plaza mayor, palacio, gran via, puerta del sol. Its in the shopping district across el cortes ingles. The size of the room is just average for what we need, a place to sleep since we are out the whole day on tours-as long as there's TV, WIFI, bathroom and AC we're fine.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
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Review of BEST WESTERN Hotel Carlos V

Reviewer score

4
5.01.0
RobertsTrvlTips
USA
Aug 18, 2013

Great Location

I was in Madrid for one night and this was the place to sty, it was literally near the heart of Madrid. It had a great location steps from Gran Via, Puerta Del Sol and Plaza Mayor along with all the shopping. The hotel was cute but not glamorous, however it suited me find for the day. The staff was friendly and went out of their way for me even when I asked if they had toothpaste they checked for me and gave me some (although it was old and dry lol) but I didnt fuss about it. The room was not large but did the job, it had a flat screen tv with lots of channels. THe AC was old and one of those wall AC's however It did the job and cooled the room. There was an odd smell int he room I admit and the furniture/bedding looked very stereotypical European which you would expect, it is Europe! THe bathroom was VERY GOOD. Better than the room itself. All white, tile, bidet, toilet, since and full shower. Not to mention I think this hotel had the BEST water pressure I have ever experienced EVER in a hotel. It was very powerful and AMAZING plus there was ample soap dispensing provided. They had a good breakfast. My negative complains are that I paid the same rate which was supposed to get breakfast and I ended up having to pay for breakfast for about 20 euros which is about $26 (not happy). Another gripe was that since it is int he center there is no parking and parking nearby is very expensive. Also, you have to pay for use of the safe which was not much but annoying. Overall I would recommend this hotel for a one or two night stay, i think for a longer stay I would not recommend it because it is not totally comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
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Review of BEST WESTERN Hotel Carlos V

Reviewer score

4
5.01.0
AussBrit86
Washington DC
Apr 6, 2013

Couldn't find a more perfect location!

The location of this hotel was incredible! It is only a few minutes from Plaza del Sol. When we looked out on our balcony, you were part of the lively action. The room was slightly small, but didn't cause a problem. The staff were friendly and I am sure knowledgeable, although we didn't really ask them any questions. Due to the location and the price, I would definitely stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
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Review of BEST WESTERN Hotel Carlos V

Reviewer score

4
5.01.0
Travel Guy Jon
San Diego, CA
Jan 26, 2013

Great spot in Madrid

We enjoyed our stay at this hotel. The location was next to a couple of metro stations so it made it easy to venture out. Also it was within walking distance to a lot of good destinations and landmarks. Booked for one night but ended up staying for four. Great hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Time-saving tip: Short walk from hotel

Take advantage of the metro stations next to the hotel. Close, easy to use, and will most likely take you to any destination you want to visit in Madrid.

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Review of BEST WESTERN Hotel Carlos V

Reviewer score

3
5.01.0
manolo711
brea
Aug 27, 2012

a very basic hotel in a great location.

If you are searching for a very basic hotel, you may choose this hotel but only because of its location. Other than that, this is hardly a three star hotel, more like 2.5 or even a 2 star. The rooms really need upgrading. The air conditioner is almost nonexistent with the august hot weather (our room was 318). I had to constantly fan myself to cool down. The air-conditioner actually died on our last nite. the motor was running but no cool air was coming out. may need freon or better still a new replacement may be required. we tried the breakfast buffet and we were disappointed. the quality of the cold cuts was poor and we hardly could eat them. I am not sure if I would return to this hotel. The best western hotel arosa will be a much better choice.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
4
Room comfort:
1
Location:
4
Value:
2
Shopping tip: Short walk from hotel

We did most of our shopping at El Corte Ingles, even their cafeteria food was good, we had their menu del dia.

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Review of BEST WESTERN Hotel Carlos V

Reviewer score

5
5.01.0
Traveling Traveler
Miami, Florida
Jun 4, 2012

Outstanding Customer Service

The staff at this hotel went above and beyond to ensure we had a pleasant stay. I will always stay here when in Madrid. Be sure to check out their breakfast. Great value and the staff make your time there worth it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
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Review of BEST WESTERN Hotel Carlos V

Reviewer score

4
5.01.0
fanky
Switzerland
May 20, 2012

Perfect Location

Located within walking distance to almost all highlights including nightlife areas! Located within a pedestrian area! Ask for a room with balcony. Very friendly and helpful staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
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Review of BEST WESTERN Hotel Carlos V

Reviewer score

5
5.01.0
Caps
Philadelphia, PA, USA
Feb 7, 2012

Best Western - Metro Sol

Great location!! The room is big with sleeper couch! A supermarket is near the Sol Metro.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Nightlife tip: Short walk from hotel

Metro Sol is on block away. You are right in the mix of a busy night life. Also, a couple stops from Oprea.

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Review of BEST WESTERN Hotel Carlos V

Reviewer score

5
5.01.0
Senorita
Austin, Texas
Aug 14, 2011

The best hotel in Madrid

This hotel is located in the heart of Puerto del Sol, and it is within walking distance of some of Madrid's most famous sites, such as the Thyssen, the Sofia, and the Prado. The hotel staff are friendly, multi-lingual, and generous with their time. I have stayed in this hotel for the past six summers. Although I have lodged in other hotels in Madrid, not one has ever been as nice as Carlos V. It is worth every euro.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: Short walk from hotel

Teatro Munoz Seca - Baila Flamenco: Small theatre...spectacular flamenco performance...it is electric!

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