The hotel shuttle buses came every half hour to take people to the hotel from different areas at this airport. (A +++++) The staff at reception desk was very friendly & understood English (A +++++), one of the reception staff helped me with my
large luggage to the room which was amazing (A +++++), it was something out of a magazine for decorating! The manager took my luggage down for my shuttle to the airport (A +++++). Over all my experience was a 5 out of 5 stars.
Great value, but . . . there are two Axor hotels next to each other and I did not know that. The driver dropped everyone off at the first. I went into reception and the female clerk ignored me while she answered and talked on the phone. Finally
she told me I was at the hotel next door which is a 2 min walk. It appeared to be the 'less expensive' hotel. The staff there were great. I needed to catch the 5:30 a.m. van and there was no coffee or any food available although my room included breakfast. Generally I felt grouchy about the whole place until I went to the next-door Axor for dinner. Amazing staff and great food.