Neptuno Adult Only Hotel Gran Canaria ★★★★

3.9 /5
Overall score
71%
Would recommend
Amenities:
3.9
Cleanliness:
3.8
Hotel staff:
4.3
Comfort:
3.5
Location:
4.1
Value:
3.7
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Select your room

Overview

  • Mini-train excursions (walking distance)

  • Restaurants, cafés, bars and discos (walking distance)

  • Beaches with numerous sports activities (0.6 mi/0.9 km)

  • Aqua park 'Ocean World' (1.24 mi/2 km)

  • Cam

General

Adults-only Gran Canaria hotel offers sun and fun

Location

The Neptuno hotel is definitely for adults only, meaning no splashing, crying, or shouting children at the poolside. The lounge area around the pool is the perfect place to catch some sun, or guests can visit the wellness center to enjoy the steam saun

Dining

  • 'Adults Only' means that guests staying at the Neptuno must be over 18 years of age, and the distractions of children are absent

  • The outdoor pool with a water slide is heated in the winter and is surrounded by a lounge area

Rooms

With its 171 rooms carefully styled to ensure maximum comfort and functionality for residents, the Neptuno Adult Only Hotel Gran Canaria recently renovated its guest bedrooms. All rooms are now equipped with flat-screen televisions offering satellite and

Dining

Nautilus
The main restaurant Nautilus offers and excellent buffet for breakfast until 11o'clock and a choice of cold/warm dishes with show-cooking for dinner. For having lunch, the snack Bar La Sirena invites guests to a diverse menu of Spanish and International cuisine. Two times a week a thematically lunch, with Barbecue and Paella, can be enjoyed.

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Amenities

Featured

  • Free internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities

General

  • No smoking rooms/facilities
  • Elevators

Activities

  • Outdoor pool
  • Fitness center or spa
  • Fitness Center

Dining

  • Bar/Lounge
  • Restaurant
  • 24 hour room service

Services

  • Laundry service
  • In-Room Safe
  • Tour desk
  • Doctor on call
  • Gift shop

Internet

  • Free internet

Parking

  • Free parking

Reviews

3.9 /5 Overall score

71% Would recommend

  • Amenities: 3.9/5
  • Cleanliness: 3.8/5
  • Hotel staff: 4.3/5
  • Comfort: 3.5/5
  • Location: 4.1/5
  • Value: 3.7/5

Nice long weekend away

Would recommend Sun, Jan 31, 2016
Really nice hotel staff. Quiet rooms. Close to local restaurants and shops. Good value!

| N/A Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Excellent stay

Would recommend Wed, Nov 11, 2015
The room was really clean and the security of the balcony door improved from when we last stayed 3 yrs earlier. It looked as though the whole room and bathroom had been refurbished. Very smart The only issue was that if people were on the next balcony you could hear their conversation. The food was pretty good . There was enough selection to get a really good meal.

| N/A Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Great stay

Would recommend Sat, Aug 29, 2015
Very good hotel, friendly and helpful staff, nice food with lots to choose from and good wines, reasonable priced. Working Wi-Fi. I had carefully read the reviews about this hotel before booking and came across one that said straight people beware there are a lot of gays here. I am not sure why that would affect someone's stay. There a lot of gay people in Playa del Ingles and if that disturbs you, you shouldn't go there in the first place. Someone else was disappointed about the distance to the sea and some noise from the Yumbo Center: No, the hotel is not by the sea, yes it is opposite the Yumbo Center which is not just a shopping center but turns into a venue of bars, pubs and clubs at night. Just look at the map. We didn't experience any noise during the night though. Thank you Neptuno management & staff for a great experience, hope to see you again soon!

| London Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

sun break

Would recommend Mon, Apr 6, 2015
Great location, pool and meals. Service on a par of what you would expect from a 4 star with just a few staff exceeding expectations.The doorman is a welcome addition since my last visit and enhances the hotels warmth. The only disappointing thing was the intermittent wifi service throughout our stay but overall impressed again.

| London Friends

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Fab Hotel!

Would recommend Mon, Oct 21, 2013
This is a great hotel, one of the best I’ve ever stayed in and definitely worth its 4-star rating. The lobby area is stunning and there are great views down to the sea, especially from the rooftop. Location is good, with the bus stop only 150 metres from the hotel (take the 66 or 90 bus from the airport in the direction of Maspalomas) Room was very good with a nice balcony, flat screen tv and loads of channels. They also have a minibar and a kettle with free tea and coffee. The staff were super friendly, especially those at reception and in the restaurant (thanks Nina for the wonderful cooked breakfasts!) The food was to die for… lovely fish, gambas, steaks, veal, pastas, tortillas, desserts, churros…the list was endless. The wine list was also very reasonably priced. We went half board and found it very good value. Evening entertainment in the bar was nice too. The pool area during the day was very quiet. The pool itself was fab and had a great slide which we tried several times. It think the hotel’s adults only policy was good.. no noisy kids charging around the place TG! The hotel provides beach towels and sun lounger mattresses, so no need to pack your own (great if you’re only bringing hand luggage on the plane). There are regular free shuttle buses from outside the hotel down to the beach itself, but we often walked as it was only 15 mins or less. You MUST also see the famous dunes of Maspalomas, spectacular!! There’s a lovely walk/passeo between Playa del Ingles and Maspalomas with stunning dune/sea views. Any negatives? Just minor ones – the 2 euro charge per day is a bit sill (and would add up a bit if you have a long stay) and there is a bit of noise at night from the Yumbo Centre which backs onto the hotel (the Yumbo centre is nice though for bars, souvenirs etc). So bring ear plugs (though the hotel also provide them).

| Playa del Ingles Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

A really fantastic adults only hotel

Would recommend Sun, Sep 22, 2013
After waking from a really comfortable sleep there was all that could be desired for breakfast. The pool area was excellent and has a good snack/restaurant. The evening meal was very good every night with such a choice. We have stayed there many times and it never disappoints.

| main land Spain Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

hotel neptuno

Would recommend Sat, Mar 30, 2013
great hotel good location good food the only thing we would of liked would be a roof tce

| cornwall Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Charming Hotel

Would recommend Sat, Mar 16, 2013
Our first stay at this hotel, and what a joy to find such a tranquil place to relax and enjoy the many comings and goings by the heated pool. It was a pleasure not to have loud, out of control, and ill mannered children running all over the place. An ideal place for the more mature and discerning gentleman.The rooms are an adequate size for a couple. The food was of good quality , plentiful and varied. From what we observed hygiene was excellent. The staff were friendly, welcoming and most helpful. The price of alcoholic drinks was reasonable for a four star hotel. One criticism; the Bar needed more staff on the floor at busy times and charges for the same drinks varied almost on a daily basis. Check your bar bill! We did not use the poolside bistro, but were told by friends that "it is expensive for what it is". At night, loud music can be heard coming from the many bars in the Jumbo Centre, up until 4am. Ear plugs are supplied in your room. Overall we gave it a score of 9 out of 10. We would stay here again. Highly recommended!

Nightlife hint

You can access the Jumbo Centre and return to the hotel via a security controlled gate in the pool area.

| London, UK Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Overrated FILTHY DIRTY HOTEL

Would not recommend Wed, Feb 20, 2013
VISITING THE LOVELY PLAYA DEL INGES FOR THE LAST 7 YEARS HOLIDAYING 2 TIMES PER YEAR. WE HAD THE MISFORTUNE TO STAY HERE! THE ROOM WE WERE IN WAS FILTHY WITH TINY MITES CRAWLING OUT FROM EVERYWHERE INCLUDING THE KETTLE IN OUR ROOM. WE ASKED TO BE MOVED WHICH HAPPENED 7DAYS LATER. THE NEW ROOM WAS THE SAME ONLY EXTRA GUESTS COCKROACHES. THE DELPHI AT BREAKFAST CUPS CHIPPED ETC .NEVER AGAIN!!!

| Ireland Couples

1 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 1 /5
  • Hotel staff: 1 /5
  • Comfort: 2 /5
  • Location: 4 /5
  • Value: 1 /5

Gran Canaria

Would recommend Sun, Dec 9, 2012
We had a great time and the hotel was perfect for us....close to everything we wanted to be close to.

Nightlife hint

Yumbo Centre is great for Nightlife

| London Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Top hotels

Nearby points of interest

Puerto Rico de Gran Canaria 9.1 mi
Colon Avenue 25.7 mi
Puerto de La Luz 27.9 mi
Columbus House 1,888.7 mi
Port of Las Palmas 1,888.9 mi
Museo Canario 1,889.3 mi
Las Canteras Beach 1,889.6 mi
Paseo de Las Canteras 1,890.2 mi
Telde 1,890.3 mi
Alfredo Kraus Auditorium 1,890.8 mi
The University of Las Palmas de Gran Canaria 1,891.9 mi
Agüimes 1,892.7 mi
Arucas 1,895.2 mi
San Agustin Canaria 1,899.3 mi
Pico de Las Nieves 1,899.5 mi
Maspalomas 1,901.3 mi
Dunes of Maspalomas 1,901.4 mi
Roque Nublo 1,901.9 mi
Aqualand Gran Canaria 1,902.9 mi
Sonneland 1,903.1 mi
Maspalomas Lighthouse 1,903.3 mi
Cueva Pintada 1,903.5 mi
Palmitos Park 1,903.7 mi
Agaete 1,906.2 mi
God's finger 1,906.8 mi
Mogán 1,909.3 mi
Amadores Beach 1,910.1 mi

Hotel Policies

  • Check-in: 3:00 PM
  • Check-out: 12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.