Neptuno Adult Only Hotel Gran Canaria

4 stars
Avda. Alfereces Provisionales, 29, Gran Canaria, 35100
Hotel Overview
Reviewer score
4.1
out of 5
10 reviews
A really fantastic adults only hotel

After waking from a really comfortable sleep there was all that could be desired for breakfast. The... See full review

  • Mr. perfect
  • Sep 22, 2013
hotel neptuno

great hotel good location good food the only thing we would of liked would be a roof tce See full review

  • angle
  • Mar 30, 2013
Escape and Relax at Neptuno

The Neptuno hotel is definitely for adults only, meaning no splashing, crying, or shouting children at the poolside. The lounge area around the pool is the perfect place to catch some sun, or guests can visit the wellness center to enjoy the steam sauna. Outdoor massages are also available. For health-conscious guests, the hotel has a fitness room. Sing your heart out – or enjoy those who do – in the evening karaoke sessions, or chill out in the piano bar. The hotel lobby offers free wireless Internet access (some fees may apply) for guests.

3 Reasons To Stay:
  • 'Adults Only' means that guests staying at the Neptuno must be over 18 years of age, and the distractions of children are absent

  • The outdoor pool with a water slide is heated in the winter and is surrounded by a lounge area

  • Be entertained at the karaoke bar and piano lounge or enjoy a delicious buffet at the hotel restaurant

Neptuno Adult Only Hotel Gran Canaria Rooms
With its 171 rooms carefully styled to ensure maximum comfort and functionality for residents, the Neptuno Adult Only Hotel Gran Canaria recently renovated its guest bedrooms. All rooms are now equipped with flat-screen televisions offering satellite and music channels, as well as direct-dial telephones and an electric lock. Mini-bars are provided in all the rooms (extra charge), and tea and coffee making facilities are complimentary. Fully furnished balconies at Neptuno Adult Only Hotel Gran Canaria allow guests to view the city in style.
Things To Do:
  • Mini-train excursions (walking distance)

  • Restaurants, cafés, bars and discos (walking distance)

  • Beaches with numerous sports activities (0.6 mi/0.9 km)

  • Aqua park 'Ocean World' (1.24 mi/2 km)

  • Camel safaris (1.24 mi/2 km)

  • Fun park 'Holiday World' (1.24 mi/2 km)

  • Go-karting (3.12 mi/5 km)

  • Crocodile Park (4.34 mi/7 km)

  • 'Palmitos Park' with parrot shows (4.34 mi/7 km)

Neptuno Adult Only Hotel Gran Canaria Rooms

Double room
The room offers 2 twin beds. The double rooms are all equipped with a furnished balcony, satellite flat screen television, tea-and coffee making facilities, complete bathroom with hair-dryer, direct telephone for international and national calls, in-house music system, minibar (with charge), safe (with charge) and air conditioning. Mostly all rooms offer free wirless internet access (on request).

Amenities

  • Free internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Laundry service
In-Room Safe
Tour desk
Doctor on call
Gift shop
Internet
Free internet
Parking
Free parking

Hotel Map

27.7593 -15.5763
Area served
Playa del Ingles.
Nearby airports
Las Palmas International Airport.
Area description
Neptuno Hotel is situated in the heart of Playa del Ingles the ideal location for those who are looking for short distances to local activities and tourist highlights.

Nearby points of interest

  • Puerto Rico de Gran Canaria: 9.1 mi
  • Colon Avenue: 25.7 mi
  • Puerto de La Luz: 27.9 mi
  • Columbus House: 1,888.7 mi
  • Port of Las Palmas: 1,888.9 mi
  • Museo Canario: 1,889.3 mi
  • Las Canteras Beach: 1,889.6 mi
  • Paseo de Las Canteras: 1,890.2 mi
  • Telde: 1,890.3 mi
  • Alfredo Kraus Auditorium: 1,890.8 mi
  • The University of Las Palmas de Gran Canaria: 1,891.9 mi
  • Agüimes: 1,892.7 mi
  • Arucas: 1,895.2 mi
  • San Agustin Canaria: 1,899.3 mi
  • Pico de Las Nieves: 1,899.5 mi
  • Puerto Rico de Gran Canaria: 9.1 mi
  • Colon Avenue: 25.7 mi
  • Puerto de La Luz: 27.9 mi
  • Columbus House: 1,888.7 mi
  • Port of Las Palmas: 1,888.9 mi
  • Museo Canario: 1,889.3 mi
  • Las Canteras Beach: 1,889.6 mi
  • Paseo de Las Canteras: 1,890.2 mi
  • Telde: 1,890.3 mi
  • Alfredo Kraus Auditorium: 1,890.8 mi
  • The University of Las Palmas de Gran Canaria: 1,891.9 mi
  • Agüimes: 1,892.7 mi
  • Arucas: 1,895.2 mi
  • San Agustin Canaria: 1,899.3 mi
  • Pico de Las Nieves: 1,899.5 mi
  • Maspalomas: 1,901.3 mi
  • Dunes of Maspalomas: 1,901.4 mi
  • Roque Nublo: 1,901.9 mi
  • Playa del Inglés: 1,901.9 mi
  • Aqualand Gran Canaria: 1,902.9 mi
  • Sonneland: 1,903.1 mi
  • Maspalomas Lighthouse: 1,903.3 mi
  • Cueva Pintada: 1,903.5 mi
  • Palmitos Park: 1,903.7 mi
  • Agaete: 1,906.2 mi
  • God's finger: 1,906.8 mi
  • Mogán: 1,909.3 mi
  • Amadores Beach: 1,910.1 mi

Dining

Nautilus
The main restaurant Nautilus offers and excellent buffet for breakfast until 11o'clock and a choice of cold/warm dishes with show-cooking for dinner. For having lunch, the snack Bar La Sirena invites guests to a diverse menu of Spanish and International cuisine. Two times a week a thematically lunch, with Barbecue and Paella, can be enjoyed.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (10)

Ratings and reviews for Neptuno Adult Only Hotel Gran Canaria

Overall score

4.1 / 5
10 out of 10
Amenities:
4.5
Room cleanliness:
4.2
Hotel staff:
4.3
Room comfort:
3.9
Location:
4.7
Value:
4.1

90% would recommend to a friend.

Sort by:
Review of Neptuno Adult Only Hotel Gran Canaria

Reviewer score

4
PeterG
Playa del Ingles
Oct 21, 2013

Fab Hotel!

This is a great hotel, one of the best I’ve ever stayed in and definitely worth its 4-star rating. The lobby area is stunning and there are great views down to the sea, especially from the rooftop. Location is good, with the bus stop only 150 metres from the hotel (take the 66 or 90 bus from the airport in the direction of Maspalomas) Room was very good with a nice balcony, flat screen tv and loads of channels. They also have a minibar and a kettle with free tea and coffee. The staff were super friendly, especially those at reception and in the restaurant (thanks Nina for the wonderful cooked breakfasts!) The food was to die for… lovely fish, gambas, steaks, veal, pastas, tortillas, desserts, churros…the list was endless. The wine list was also very reasonably priced. We went half board and found it very good value. Evening entertainment in the bar was nice too. The pool area during the day was very quiet. The pool itself was fab and had a great slide which we tried several times. It think the hotel’s adults only policy was good.. no noisy kids charging around the place TG! The hotel provides beach towels and sun lounger mattresses, so no need to pack your own (great if you’re only bringing hand luggage on the plane). There are regular free shuttle buses from outside the hotel down to the beach itself, but we often walked as it was only 15 mins or less. You MUST also see the famous dunes of Maspalomas, spectacular!! There’s a lovely walk/passeo between Playa del Ingles and Maspalomas with stunning dune/sea views. Any negatives? Just minor ones – the 2 euro charge per day is a bit sill (and would add up a bit if you have a long stay) and there is a bit of noise at night from the Yumbo Centre which backs onto the hotel (the Yumbo centre is nice though for bars, souvenirs etc). So bring ear plugs (though the hotel also provide them).

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of Neptuno Adult Only Hotel Gran Canaria

Reviewer score

5
Mr. perfect
main land Spain
Sep 22, 2013

A really fantastic adults only hotel

After waking from a really comfortable sleep there was all that could be desired for breakfast. The pool area was excellent and has a good snack/restaurant. The evening meal was very good every night with such a choice. We have stayed there many times and it never disappoints.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Neptuno Adult Only Hotel Gran Canaria

Reviewer score

5
angle
cornwall
Mar 30, 2013

hotel neptuno

great hotel good location good food the only thing we would of liked would be a roof tce

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Neptuno Adult Only Hotel Gran Canaria

Reviewer score

4
Ivor Novello
London, UK
Mar 16, 2013

Charming Hotel

Our first stay at this hotel, and what a joy to find such a tranquil place to relax and enjoy the many comings and goings by the heated pool. It was a pleasure not to have loud, out of control, and ill mannered children running all over the place. An ideal place for the more mature and discerning gentleman.The rooms are an adequate size for a couple. The food was of good quality , plentiful and varied. From what we observed hygiene was excellent. The staff were friendly, welcoming and most helpful. The price of alcoholic drinks was reasonable for a four star hotel. One criticism; the Bar needed more staff on the floor at busy times and charges for the same drinks varied almost on a daily basis. Check your bar bill! We did not use the poolside bistro, but were told by friends that "it is expensive for what it is". At night, loud music can be heard coming from the many bars in the Jumbo Centre, up until 4am. Ear plugs are supplied in your room. Overall we gave it a score of 9 out of 10. We would stay here again. Highly recommended!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Nightlife tip: Short walk from hotel

You can access the Jumbo Centre and return to the hotel via a security controlled gate in the pool area.

Review of Neptuno Adult Only Hotel Gran Canaria

Reviewer score

1
Sasha
Ireland
Feb 20, 2013

Overrated FILTHY DIRTY HOTEL

VISITING THE LOVELY PLAYA DEL INGES FOR THE LAST 7 YEARS HOLIDAYING 2 TIMES PER YEAR. WE HAD THE MISFORTUNE TO STAY HERE! THE ROOM WE WERE IN WAS FILTHY WITH TINY MITES CRAWLING OUT FROM EVERYWHERE INCLUDING THE KETTLE IN OUR ROOM. WE ASKED TO BE MOVED WHICH HAPPENED 7DAYS LATER. THE NEW ROOM WAS THE SAME ONLY EXTRA GUESTS COCKROACHES. THE DELPHI AT BREAKFAST CUPS CHIPPED ETC .NEVER AGAIN!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
1
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
1
Review of Neptuno Adult Only Hotel Gran Canaria

Reviewer score

5
up 4 travel
London
Dec 9, 2012

Gran Canaria

We had a great time and the hotel was perfect for us....close to everything we wanted to be close to.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Nightlife tip: Short walk from hotel

Yumbo Centre is great for Nightlife

Review of Neptuno Adult Only Hotel Gran Canaria

Reviewer score

4
Euroscot
Glasgow, scotland
Nov 19, 2012

Great location but standards slipping

I have stayed at this hotel 6 times in the last 7 years and although primarily for the great location the hotel has always been excellent. However this year felt the standards have slipped a bit mainly in maintenance, housekeeping and staffing levels. Also for the time staying at the hotel was located in room without pool view. Unsure if this because I did not book through tour operator.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
3
Review of Neptuno Adult Only Hotel Gran Canaria

Reviewer score

5
smithy81
London
Nov 15, 2012

Great Hotel

This hotel is the best hotel I've stayed in in Gran Canaria - we stayed half board and were amazed at the choice of food and the quality of food - staff very friendly and we have already booked to go back

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Neptuno Adult Only Hotel Gran Canaria

Reviewer score

4
neilmw1
Birmingham, UK
Sep 10, 2012

Quiet and relaxing

This was our second visit to the hotel, as a return visitor we were given a free bottle of wine, bathrobes, and slippers. The rooms are very clean, and have a good sized balcony, ours overlooked the pool and had a view of the sea (in the distance). The hotel has some spa facilities and an all inclusive option, we didn't use either of these but the offerings did look quite good, and the facilities to a very good standard. The pool and pool area is nice, there were plenty of spare sunbeds available. As you'd expect in an adult only hotel it was a good mix of young and old couples generally, and a very relaxed and quiet atmosphere. Noise levels overnight were minimal both in and outside the hotel. Despite the close proximity to the Yumbo Center, we were never woken up by any noise from there or from anyone walking back to their apartments. The food in the restaurant is a buffet service, and the type of meat/vegetarian option changed daily. I always found a good choice there when we used it - there was a choice of salads, desserts, fresh bread, pasta, etc. The only slight nags I have are the wifi is only good around the pool and if you're close to the access point (i.e. a room above reception/near that area). If you go on the balcony it works pretty well, but that's not always practical to do. Only other small concern was the lack of english TV channels. I know it's another country and you don't go on holiday to watch TV but it's nice to have one or two channels to watch when you are getting ready to go out/having a break from the sun. Overall, it's a nice place in a convenient location, about a 10 min walk from the beach. I would go again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Dining tip: Short walk from hotel

The Red Cow pub just over the road is run by an English family and do some very nice english meals quite cheaply. They also have Sky TV so you can catch up on football/the soaps if you want to.

Review of Neptuno Adult Only Hotel Gran Canaria

Reviewer score

4
Man who needed time off
Belgium
Jul 27, 2012

Neptuno 4* (july 15 - july 25)

Nice hotel! Fantastic food! Good location for shop/party-lovers! Less good = noize! Bad isolation between rooms ans to many loud guests!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Sightseeing tip: Short drive from hotel

Go to the town "MOGAN". Only 25 kilometers away: nice marina, good shopping and marvelous food, all in a romantic setting!

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