$115 Avg/night
Rate and special offer based on Check-in: Jul 30, 2015 Check-out: Aug 2, 2015

Caprici Hotel - Santa Susanna

4 stars
View map of PASSEIG MARITIM, S/N, Santa Susanna, Costa Brava, 08398

Hotel Overview

Reviewer score
4.0
out of 5
2 reviews
frends

hotel was nice . i am not happy with staf they need more training. See full review

  • Amarjit S.
  • May 31, 2015
Relaxing break

We read some pretty bad reviews of Hotel Caprici online and I was concerned about what the hotel... See full review

  • Joy G.
  • May 30, 2015
This modern hotel on the beach side bases its service on the philosophy to offer its guests a pleasant atmosphere in which to enjoy the services and facilities and to ensure an unforgettable holiday. Fully air-conditioned, the beach establishment comprises a total of 238 guest rooms spread across 5 storeys. Guests are welcomed into a lobby with 24-hour reception, and on-site facilities include lift access, a games room, a TV lounge, a kids' club and dining options, such as a caf, bar and restaurant. Internet access is provided for a fee, and guests arriving by car can leave their vehicles in the nearby car park.

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Caprici Hotel - Santa Susanna Rooms

Standard Room
All Rooms have got Mediterranean style decoration all with air conditioned, private bath, tv and telephone. The room offers 2 Double beds.

Amenities

  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Activities
Outdoor pool
Fitness center or spa
Solarium
Dining
Bar/Lounge
Restaurant
Services
Laundry service
In-Room Safe
Doctor on call
Currency exchange
Parking
Parking
Accessibility
Handicapped rooms/facilities
Accessible parking

Hotel Policies

Check-in:
12:00 PM
Check-out:
10:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Caprici Hotel - Santa Susanna

Overall score

4 / 5
5.01.0
2 out of 2
Amenities:
3
Cleanliness:
4.5
Hotel staff:
2.5
Comfort:
3
Location:
4
Value:
4.5
Sort by:
Review of Caprici Hotel - Santa Susanna

Reviewer score

4
5.01.0
Amarjit S.
Business
N/A
May 31, 2015

frends

hotel was nice . i am not happy with staf they need more training.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
3
Location:
4
Value:
5
Trip purpose:

Business

Review of Caprici Hotel - Santa Susanna

Reviewer score

4
5.01.0
Joy G.
Business
N/A
May 30, 2015

Relaxing break

We read some pretty bad reviews of Hotel Caprici online and I was concerned about what the hotel would be like. I'll get the bad stuff out of the way first : The walls in this hotel are PAPER thin. It seems like the hotel is really loud and noisy but it's just that you can hear every single thing. However, I can't honestly say that this kept us awake or anything - although it did wake us in the morning sometimes. Our room was directly across from the elevator though which contributed to the problem with people waiting etc. The back of the hotel (where our room was) faces on to the train station so you can hear the train running. Again though, I very rarely noticed it, it's not terribly loud. I should note though that I am a heavy sleeper. The rooms are what I would call basic. Not a huge problem but you do notice the absence of little comforts...like a remote for the TV! The bed frames are metal and squeaky. They make the room feel bare and cold to be honest. Mattress is extremely firm. This was not a problem for me but I imagine it would be for some people. Wifi is an absolute nightmare. Only available in the public areas of the hotel, which is fine, but very hit and miss as well as being achingly slow. You have to go through an underground pass to get to the hotel from the train. Difficult if you have children, heavy cases or mobility issues as there are two sets of stairs. It was also completely flooded the day of our arrival which made it difficult to get through but no issues with it after that. The good stuff: Our room was spotless. And, aside, from the final day we were there, was cleaned while we were at breakfast so we would come back from breakfast to a clean room. I had read multiple times that bathrooms were small, dirty and did not provide hairdryers. Ours was very big, huge shower, absolutely spotless. There was a hairdryer provided. I thought breakfast was fantastic. There was so much choice, you wouldn't be stuck ever for something you could eat even if you're fussy. We didn't eat any other meals in the restaurant. Staff were, for the most part, friendly and helpful. I only had a minor issue with one person and I honestly think it was a language barrier more than anything. Fantastic location for the beach and the train. It is quite a walk to the town however, I have some mobility issues and found it was quite far. However, there is no need to go very far for shops, great restaurants and bars. The pool is not huge but I thought it was big enough. We got loungers without any trouble every day. The outdoor bar serves good food which I thought was very reasonably priced. All in all, I don't think there was a huge amount to complain about, although I'm not sure either that I would go back. As I mentioned, you do notice the lack of general comfort in the bedrooms, no little touches, just the bare minimum. The noise level is a big issue. But there is no reason to avoid the place that I can see really, it depends entirely on what you want from your hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
3
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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