The location of the hotel was perfect and there was a Starbucks nearby which made my husband very happy! The front desk staff was very nice, the room was clean and quiet, the bed was comfortable. Free WiFi. On the downside the upstairs bar was way
understaffed and the service was horrible (the drinks had practically no alcohol) The breakfast wasn't so great either. On the whole it was a good place to stay but not a good place to eat or drink.
The location was fabulous. Our room was ready in the morning when we arrived. The staff was patient and more that willing to give us directions, restaurant recommendations,etc
Easy to get to from the airport.
Overall, decent value for the money with comfortable accommodations and acceptable service. Small but stylish rooms. Great rooftop bar. No pool or gym. Biggest turnoff was two cockroach sightings during our 4 night stay (mgr responding by
discounting one night). Various details make it clear that hotel is positioned in mid-range rather than luxury category--aforementioned insect sightings, competent but unexceptional service, shower temperature affected by sink/toilet usage, thermostat floor at 5 deg C (even in summer), failure to replace bathroom toiletries daily, etc. Convenient location near Plaza Cataluna metro stop, but would recommend more upscale-oriented travelers stay further north in Eixample area (away from dirty, rowdy, overcrowded scene in Las Ramblas just south of hotel). La Ribera and Gothic quarter are also much more charming areas.
Hotel features (5 = best, 1 = worst):
Beware and plan accordingly for shorter and more variable museum hours than US and most of western Europe