$142 Avg/night
Rate and special offer based on Check-in: Aug 29, 2015 Check-out: Aug 31, 2015

Swissotel Merchant Court

5 stars
View map of 20 Merchant Rd, Singapore, 058281

Hotel Overview

Reviewer score
4.1
out of 5
34 reviews
Accessibility

Stayed here for 2 nights. Hotel walking distance to Chinatown and other sightseeing interest. Staff... See full review

  • Dan D
  • Jul 16, 2015
Birthday trip

We had a most wonderful trip staying for 8 nights. It was my birthday and the hotel was so nice .... See full review

  • Margaret M.
  • Jul 4, 2015
Located in the city centre - along the picturesque banks of the Singapore River - it is within walking distance to the business and financial district of Raffles Place and 5 minutes drive to Shenton Way.

Top hotels

Recommendations for you

Customers who viewed Swissotel Merchant Court also booked these hotels.

Reviewer score 4.0 out of 5
Reviewer score 4.1 out of 5
Reviewer score 3.4 out of 5

Swissotel Merchant Court Rooms

Deluxe
Swiss Business Advantage Room Double Double - Enjoy the elegant style and comfort of the luxuriously appointed Advantage room, designed using choice materials and cutting-edge in-room technology for the perfect blend of work and play. Youll appreciate the sophisticated amenities and a spacious bathroom t
Executive
Swiss Executive Room - The contemporary furnished room offers amenities that ncluding Swiss Executive Club benefits with daily gourmet breakfast and pre-dinner drinks, daily newspaper.
Executive
Crest Room King - Indulge in a perfect sanctuary with panoramic views. The modern and well-equipped Crest Rooms accommodates a wide range of lifestyle experience, satisfying the needs of business and leisure travellers. Location: Level 5 Beds: King Bed Size: From 35 sqm View: Quay side Guests can also
Premier
Premier Room King - Indulge in an experiential stay in our Premier Rooms. The contemporary furnished rooms come with private balconies, providing a magnificent quayside view. Unwind in the comfort of luxury and enjoy complete in-room services and amenities after a long day of work and recreational pleasu
Premier
Newly refurnished Premier room, previously known as Classic
Standard
Classic Room - Experience luxurious Swiss service with fresh, stylish accommodation complemented by cutting-edge amenities. Swissotel Merchant Court, Singapore has included practical teak furnishings accentuated by an Asian touch, and welcoming bathroom with luxurious amenities, offering the ideal envir
Standard
Classic Room King Plus - Experience luxurious Swiss service with fresh, stylish accommodation complemented by cutting-edge amenities. Swissotel Merchant Court, Singapore has included practical teak furnishings accentuated by an Asian touch, and welcoming bathroom with luxurious amenities, offering the id
Standard
Classic Room King - Experience luxurious Swiss service with fresh, stylish accommodation complemented by cutting-edge amenities. Swissotel Merchant Court, Singapore has included practical teak furnishings accentuated by an Asian touch, and welcoming bathroom with luxurious amenities, offering the ideal e
Standard
Classic Room Double Double Plus - Experience luxurious Swiss service with fresh, stylish accommodation complemented by cutting-edge amenities. Swissotel Merchant Court, Singapore has included practical teak furnishings accentuated by an Asian touch, and welcoming bathroom with luxurious amenities, offeri
Standard
Classic Room Twin - Experience luxurious Swiss service with fresh, stylish accommodation complemented by cutting-edge amenities. Swissotel Merchant Court, Singapore has included practical teak furnishings accentuated by an Asian touch, and welcoming bathroom with luxurious amenities, offering the ideal e
Standard
Classic Room Double Double - Experience luxurious Swiss service with fresh, stylish accommodation complemented by cutting-edge amenities. Swissotel Merchant Court, Singapore has included practical teak furnishings accentuated by an Asian touch, and welcoming bathroom with luxurious amenities, offering th
Deluxe
Swiss Advantage Room - The contemporary furnished room feature high-speed Internet access, data ports at desk level, voicemail, Nespresso coffee machine.
Suite
Suite - The Executive Suites featuring Asian style furnishings and modern comforts offer luxurious space for those who prefer a private bedroom and a separate living area. Each 113 sqm Suite has an attached balcony overlooking the scenic Singapore River and Clarke Quay. Location: Levels 11 and 12 Beds:
Suite
Executive Studio King - Whether youre on a holiday or at the hotel for business, youll appreciate the state-of-the-art in-room technology, the stylish contemporary design and the modern comforts of the Executive Studio. Spanning a comfortable 43.1 m, furnished with a king-size bed, studios also include a
Deluxe
Swiss Business Advantage Room Double Double Plus - Enjoy the elegant style and comfort of the luxuriously appointed Advantage room, designed using choice materials and cutting-edge in-room technology for the perfect blend of work and play. Youll appreciate the sophisticated amenities and a spacious bathr
Deluxe
Swiss Business Advantage Room King Plus - Enjoy the elegant style and comfort of the luxuriously appointed Advantage room, designed using choice materials and cutting-edge in-room technology for the perfect blend of work and play. Youll appreciate the sophisticated amenities and a spacious bathroom to ma
Deluxe
Swiss Advantage Room
Deluxe
Swiss Business Advantage Room Twin - Enjoy the elegant style and comfort of the luxuriously appointed Advantage room, designed using choice materials and cutting-edge in-room technology for the perfect blend of work and play. Youll appreciate the sophisticated amenities and a spacious bathroom to make yo
Executive
Swiss Business Executive Room King Plus - If you want a little more luxury from your designer hotel accommodation, Swissotel Merchant Court, Singapore recommends the Swiss Executive room. Exclusively designed with the business traveller in mind, a spacious executive working area, cutting-edge in-room tec
Executive
Swiss Executive Room
Executive
Swiss Business Executive Room Twin - If you want a little more luxury from your designer hotel accommodation, Swissotel Merchant Court, Singapore recommends the Swiss Executive room. Exclusively designed with the business traveller in mind, a spacious executive working area, cutting-edge in-room technolo

Amenities

  • High-speed internet
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Elevators
Executive level
24 hour security
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Exercise gym
Jacuzzi
Golf
Dining
Bar/Lounge
Continental breakfast
Coffee maker in room
Lounge
Coffee shop
24 hour room service
Room service
Family plan
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
Childcare Service
Concierge desk
Laundry/Valet services
Nursery for children
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Porters
Conference facilities
Doctor on call
Video checkout
Gift shop
Copy service
Currency exchange
News stand
Overhead projector
Audio visual equipment
Projector
White board
Conference suite
Computer rental
Easel
Internet
High-speed internet
Parking
Parking
Indoor parking
Accessibility
Accessible facilities
Accessible rooms
Accessible parking
Room
Television with cable
Radio
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Desk with lamp
Mini bar
Free newspaper
Heated guest rooms
Hairdryer in room
Microwave
Outlet adapters
Turndown service
Bathroom telephone
Cribs available
In room movies
Temperature control
Electronic door locks
Iron
Ironing board
Smoke detectors
Sprinklers in rooms
Bath tub

Nearby points of interest

  • Clarke Quay Restaurant Precinct: 0.2 mi
  • Boat Quay: 0.3 mi
  • Havelock: 0.3 mi
  • Singapore Chinatown Heritage Centre: 0.3 mi
  • Raffles Place: 0.3 mi
  • The Olde Cuban: 0.4 mi
  • Arts House at the Old Parliament: 0.4 mi
  • Supreme Court: 0.4 mi
  • Statue of Raffles: 0.4 mi
  • Asian Civilisations Museum: 0.4 mi
  • Armenian Church: 0.4 mi
  • Sri Mariamman Temple: 0.4 mi
  • Robertson Quay Restaurant Precinct: 0.4 mi
  • Robertson Quay: 0.4 mi
  • Fort Canning Park: 0.5 mi
  • Clarke Quay Restaurant Precinct: 0.2 mi
  • Boat Quay: 0.3 mi
  • Havelock: 0.3 mi
  • Singapore Chinatown Heritage Centre: 0.3 mi
  • Raffles Place: 0.3 mi
  • The Olde Cuban: 0.4 mi
  • Arts House at the Old Parliament: 0.4 mi
  • Supreme Court: 0.4 mi
  • Statue of Raffles: 0.4 mi
  • Asian Civilisations Museum: 0.4 mi
  • Armenian Church: 0.4 mi
  • Sri Mariamman Temple: 0.4 mi
  • Robertson Quay Restaurant Precinct: 0.4 mi
  • Robertson Quay: 0.4 mi
  • Fort Canning Park: 0.5 mi
  • St Andrew's Cathedral: 0.5 mi
  • Thian Hock Keng Temple: 0.5 mi
  • Peranakan Museum: 0.5 mi
  • Merlion Statue: 0.5 mi
  • Outram: 0.6 mi
  • Battle Box: 0.6 mi
  • City Gallery: 0.6 mi
  • City Hall: 0.6 mi
  • National Museum of Singapore: 0.6 mi
  • Espalande Park: 0.6 mi
  • Chijmes: 0.6 mi
  • Lau Pa Sat Festival Pavilion: 0.6 mi
  • Bras Basah: 0.6 mi
  • Esplanade Theatres on the Bay: 0.7 mi
  • Esplanade Theatres: 0.7 mi
  • Singapore Art Museum: 0.7 mi
  • Zouk: 0.7 mi
  • Dhoby Ghaut: 0.8 mi
  • Raffles Hotel: 0.8 mi
  • Suntec City: 0.8 mi
  • National Library: 0.9 mi
  • Kwan Im Thong Hood Cho Temple: 0.9 mi
  • Tanjong Pagar: 0.9 mi
  • Singapore Flyer: 1 mi
  • Suntec City Mall: 1 mi
  • Bugis Food Village: 1.1 mi
  • Bencoolen: 1.1 mi
  • Bugi's Village: 1.1 mi
  • Rochor: 1.2 mi
  • Arab Street: 1.3 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Swissotel Merchant Court

Overall score

4.1 / 5
5.01.0
34 out of 34
Amenities:
4
Cleanliness:
4.4
Hotel staff:
4.1
Comfort:
4.1
Location:
4.6
Value:
3.8

88% would recommend to a friend.

Sort by:
Review of Swissotel Merchant Court

Reviewer score

5
5.01.0
Dan D
Business
N/A
Jul 16, 2015

Accessibility

Stayed here for 2 nights. Hotel walking distance to Chinatown and other sightseeing interest. Staff great. Good food. Will stay here again if in Singapore

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Swissotel Merchant Court

Reviewer score

1
5.01.0
Lily T.
Business
London
Jul 8, 2015

Ruined by renovations

We stayed at the Swisshotel for 3 nights for a wedding so a very quick fly by trip from Europe. We arrived Thurs night and had quite a late night with friends and then was awoken by extremely loud drilling and construction work at 9am on Friday morning!! Whilst they advised at check in, there would be construction on a lower floor, I did not think it would be that loud. The hotel staff provided some earplugs after calling them but they did nothing to block the noise. I had to go down to reception to complain and they provided a room which was on the executive floor on level 12. My annoyance is why they did not offer this room to me when I checked in and only after complaining??? I was not made aware at the time of booking there would be construction so could not make an informed choice. It appears hotel management were hoping guests would be out of their rooms before 9am. The noise was extremely loud and you could not comfortably stay in your room beyond that time. Frustratingly, I had already unpacked on Thursday night and not wanting someone to touch my clothes and belongings, I had to repack all my belongings and move the suitcase up to level 12. The room was smaller than the initial room and the construction could still be slightly heard - the hotel staff suggested i turn on the TV to drown it out!! Fairly absurd suggestion! Apart from that, the hotel is close to Clarke Quay and across from a shopping centre which is not worth visiting. The hotel staff also suggested we go to some hawker centre nearby when we wanted to go to Maxwell. It seemed like the hotel staff had a vested interest in this other centre as he tried to convince us it Maxwell would be very busy however when we arrive, it was anything but. Overall, the level of service is adequate to poor and I would suggest staying at a different hotel if quality service is what you are after. Also there are better placed locations if you want drinks, food and ease of getting taxis.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
1
Comfort:
1
Location:
2
Value:
2
Trip purpose:

Business

Review of Swissotel Merchant Court

Reviewer score

5
5.01.0
Margaret M.
Business
Melbourne
Jul 4, 2015

Birthday trip

We had a most wonderful trip staying for 8 nights. It was my birthday and the hotel was so nice . It is very central to everything, walking distance to tours,china town and other attractions. Staff were just the best .

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Swissotel Merchant Court

Reviewer score

4
5.01.0
Maureen B.
Business
Oxford
Mar 9, 2015

Stopover

Very good, the position of the hotel is very good and the rooms are comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Swissotel Merchant Court

Reviewer score

5
5.01.0
Michael B.
Business
Barnsley
Feb 28, 2015

great location

Excellent stay, upgraded to club room with access to lounge and 2 hours drinks and light buffet each night. Friendly staff and 2 mins to met.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Swissotel Merchant Court

Reviewer score

4
5.01.0
Dee Zi
Business
Castro Valley
Dec 16, 2014

Great location

The hotel is situated right behind Clarke Quey, making access to night life extremely convenient. It's also in walking distance to Chinatown and City Center. Cannot complain about the location. The staff, especially those at the front desk, could have been a little more friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of Swissotel Merchant Court

Reviewer score

4
5.01.0
Chris Zimmerman
Business
Seoul, South-Korea
Oct 19, 2014

Great location, amenities, and a room to be and use

Was visiting on business for a fortnight and looking for a room which would be comfortable enough to spend some time, relax, or get some work done. The hotel provided all this and with the amenities, comfort of the bed, convenient desk, internet and daily newspapers and selection of magazines, I would always consider this Swissotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: Short walk from hotel

Evening and tourist attractions are just a stone-throw away and even for most business locations, walking is possible.

Review of Swissotel Merchant Court

Reviewer score

4
5.01.0
John R Traveller
Business
Reading UK
Feb 27, 2014

Great Hotel

Great hotel in superb location by Singapore River. Rooms looking a bit tired but well maintained. Friendly staff. have stayed here many times.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of Swissotel Merchant Court

Reviewer score

4
5.01.0
KL Expat
Business
Kuala Lumpur
May 14, 2013

Great Location

Not the fanciest of 5 star hotels, but can't beat the location right in Clarke Quay. No complaints.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Swissotel Merchant Court

Reviewer score

5
5.01.0
Jan and Patty
Business
USA/Mexico
Feb 28, 2013

Great place to stay!

Hotel was located in an excellant area. Across the street from a mall and with lots of resturants in the area. Several means of transportation almost at our door step, including river taxis. Within walking distance to Chinatown and more shopping areas. The hotel was lovely and the staff lived up to what one would expect from a five star hotel. Highly recommend the Swiss Merchant. You won't be disappointed!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Back to menu Return to top