$146 Avg/night
Rate and special offer based on Check-in: Jan 16, 2015 Check-out: Jan 18, 2015

Swissotel Merchant Court, Singapore

5 stars
20 Merchant Road, Singapore, 058281
Hotel Overview
Reviewer score
4.1
out of 5
32 reviews
Great location, amenities, and a room to be and use

Was visiting on business for a fortnight and looking for a room which would be comfortable enough... See full review

  • Chris Zimmerman
  • Oct 19, 2014
very good & comfortable hotel

amazing location just near to the river. there are many resturatnts nearby including Jumboo. it's... See full review

  • hui hui
  • Sep 13, 2014
Luxurious, stylish hotel close to major Singapore attractions
Swissotel Merchant Court combines luxury and a prime location. The hotel is close to entertainment and dining hotspots such as Boat Quay and Chinatown. Guests take advantage of a nearby subway stop, making exploration of the city quick and easy. After a day of business meetings or sightseeing, guests can relax in the outdoor pool, Jacuzzi or sundeck. Business travelers can get work done quickly in the full-service business center.
Highlights
  • Close to popular Singapore attractions
  •  Nearby subway station
  •  Outdoor pool, Jacuzzi and sundeck
  •  Full-service business center

 

Rooms
Swissotel Merchant Court's 476 guest rooms and suites are designed to welcome guests with plush bedding and charming details. Headboards and carpets boast geometric patterns, delightfully contrasting with warm colors to give rooms a blend of whimsy and elegance. Every room features Internet access (fees apply), in-room safe, coffee/tea maker and hair dryer. Business Advantage rooms offer ergonomic chairs, bathrobes, slippers and complimentary newspapers.

Business Executive rooms grant access to the Swiss Executive Club, with free breakfast, cocktails during happy hour and snacks. The rooms feature sophisticated decor, MP3 docking station, Lavazza espresso machine and complimentary fruit basket.

 

Property features
Business travelers can get work done easily at the full-service business center in the lobby. The space features private workstations, broadband Internet access (fees apply), secretarial services and business equipment rental.

 

Dining
Swissotel Merchant Court offers two restaurants and a lobby lounge. Ellenborough Market Cafe serves buffet menus and local and international specialties. The charming dining room is decorated like an elegant Swiss country house, and overlooks Clarke Quay and the Singapore River.
Recreation
The hotel includes an idyllic pool area with water slides and an outdoor Jacuzzi. For an invigorating workout, a two-level fitness center is open 24 hours, and features the latest cardio equipment. Swissotel Merchant Court offers spa services at the hotel's Amrita Spa & Wellness. Distinctive treatments include a caviar facial, Turkish salt scrub, spirulina body wrap and a jet lag package designed to help weary travelers regain their energy.
Transportation
  • Singapore Changi Airport (11.1 mi/17.8 km)
Nearby attractions
  • Boat Quay (0.3 mi/0.4 km)
  • St. Andrew's Cathedral (0.5 mi/0.8 km)
  • Chijmes (0.6 mi/1 km)
  • Singapore Art Museum (0.7 mi/1.1 km)
  • Marina Bay (0.9 mi/1.4 km)
  • Orchard Road (1.2 mi/1.9 km)
  • Botanic Gardens (2.6 mi/4.2 km)

 

Business
  • Business center
  • Meeting rooms
  • Secretarial services
  • Photocopying
  • Courier service
Policies and fees

From 31 March 2012 onwards, smoking is NOT permitted in all guest rooms at Swissôtel The Stamford, Singapore. A penalty fee of $250++ per incident will be charged if guests smoke in the rooms.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Reviewer score 3.9 out of 5
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Swissotel Merchant Court, Singapore Rooms

Swiss Business Executive Room
If you want a little more luxury from your designer hotel accommodation, Swisstel Merchant Court, Singapore recommends the Swiss Executive room. Exclusively designed with the business traveller in mind, a spacious executive working area, cutting-edge in-room technology and a range of business services provide utmost comfort. You'll also have access to the Swiss Executive Club lounge which offers complimentary gourmet breakfast, as well as evening cocktails, soft drinks and finger food during Happy Hour. Room Amenities: Complimentary newspapers, Complimentary bottled water, Hair dryer and slippers, High-speed Internet access, IDD telephone, In-room ironing facilities, Minibar and personal safe, Nespresso coffee machine, Tea facilities with kettle jug, Television with pay channels
Swiss Business Advantage Room
Enjoy the elegant style and comfort of the luxuriously appointed Advantage room, designed using choice materials and cutting-edge in-room technology for the perfect blend of work and play. You'll appreciate the sophisticated amenities and a spacious bathroom to make your stay refreshing. Room Amenities: Complimentary newspapers, Complimentary bottled water, Hair dryer and slippers, High-speed Internet access, IDD telephone, In-room ironing facilities, Minibar and personal safe, Nespresso coffee machine, Tea facilities with kettle jug, Television with pay channels
Classic Room
Experience luxurious Swiss service with fresh, stylish accommodation complemented by cutting-edge amenities. Swisstel Merchant Court, Singapore has included practical teak furnishings accentuated by an Asian touch, and welcoming bathroom with luxurious amenities, offering the ideal environment for living and working. Room Amenities: Coffee and tea facilities, Complimentary bottled water, Hair dryer and slippers, High-speed Internet access (chargeable), IDD telephone, In-room ironing facilities, Minibar and personal safe, Television with pay channels
Suites
The Executive Suites featuring Asian style furnishings and modern comforts offer luxurious space for those who prefer a private bedroom and a separate living area. Each 113 m Suite has an attached balcony overlooking the scenic Singapore River and Clarke Quay. You'll also have access to the Swiss Executive Club lounge which offers complimentary gourmet breakfast, as well as evening cocktails, soft drinks and finger food during Happy Hour. Room Amenities: Complimentary newspapersm Complimentary mineral water bar, Executive Club lounge access, Hair dryer and slippers, High-speed Internet access, IDD telephone, In-room ironing facilities, Minibar and personal safe, MP3 docking station, Nespresso coffee machine, Pantry with microwave, Private balcony with pool view, Tea facilities with kettle jug, Television with pay channels, Two bathrooms

Amenities

  • Free internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Childcare Service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Gift shop
Currency exchange
Internet
Free internet
Parking
Parking
Accessibility
Service dogs allowed

Nearby points of interest

  • Clarke Quay Restaurant Precinct: 0.2 mi
  • Boat Quay: 0.3 mi
  • Havelock: 0.3 mi
  • Singapore Chinatown Heritage Centre: 0.3 mi
  • Raffles Place: 0.3 mi
  • The Olde Cuban: 0.4 mi
  • Arts House at the Old Parliament: 0.4 mi
  • Supreme Court: 0.4 mi
  • Statue of Raffles: 0.4 mi
  • Asian Civilisations Museum: 0.4 mi
  • Armenian Church: 0.4 mi
  • Sri Mariamman Temple: 0.4 mi
  • Robertson Quay Restaurant Precinct: 0.4 mi
  • Robertson Quay: 0.4 mi
  • Fort Canning Park: 0.5 mi
  • Clarke Quay Restaurant Precinct: 0.2 mi
  • Boat Quay: 0.3 mi
  • Havelock: 0.3 mi
  • Singapore Chinatown Heritage Centre: 0.3 mi
  • Raffles Place: 0.3 mi
  • The Olde Cuban: 0.4 mi
  • Arts House at the Old Parliament: 0.4 mi
  • Supreme Court: 0.4 mi
  • Statue of Raffles: 0.4 mi
  • Asian Civilisations Museum: 0.4 mi
  • Armenian Church: 0.4 mi
  • Sri Mariamman Temple: 0.4 mi
  • Robertson Quay Restaurant Precinct: 0.4 mi
  • Robertson Quay: 0.4 mi
  • Fort Canning Park: 0.5 mi
  • St Andrew's Cathedral: 0.5 mi
  • Thian Hock Keng Temple: 0.5 mi
  • Peranakan Museum: 0.5 mi
  • Merlion Statue: 0.5 mi
  • Outram: 0.6 mi
  • Battle Box: 0.6 mi
  • City Gallery: 0.6 mi
  • City Hall: 0.6 mi
  • National Museum of Singapore: 0.6 mi
  • Espalande Park: 0.6 mi
  • Chijmes: 0.6 mi
  • Lau Pa Sat Festival Pavilion: 0.6 mi
  • Bras Basah: 0.6 mi
  • Esplanade Theatres on the Bay: 0.7 mi
  • Esplanade Theatres: 0.7 mi
  • Singapore Art Museum: 0.7 mi
  • Zouk: 0.7 mi
  • Dhoby Ghaut: 0.8 mi
  • Raffles Hotel: 0.8 mi
  • Suntec City: 0.8 mi
  • National Library: 0.9 mi
  • Kwan Im Thong Hood Cho Temple: 0.9 mi
  • Tanjong Pagar: 0.9 mi
  • Singapore Flyer: 1 mi
  • Suntec City Mall: 1 mi
  • Bugis Food Village: 1.1 mi
  • Bencoolen: 1.1 mi
  • Bugi's Village: 1.1 mi
  • Rochor: 1.2 mi
  • Arab Street: 1.3 mi

Dining

Ellenborough Market Cafe
Delight in local delicacies and international cuisine at the Ellenborough Market Cafe. Enjoy Straits Chinese flavours in the elegant restaurant or outdoors along the banks of the Singapore River. A delicious buffet is available daily for lunch or dinner, as is high tea on weekends. Themed food promotions are also featured throughout the year, promising to spice up your dining experience.
Blue Potato
The Blue Potato restaurant has a Western a la Carte menu with a good selection of fine wines and beverages. It features an open grill kitchen by the pool deck on the second floor. Surrounded by a lush landscape, the restaurant provides an outdoor setting with a picturesque view of Clarke Quay and the Singapore River.
Crossroads Bar
Crossroads Bar in the lobby is the perfect place to lounge and unwind with a selection of fine teas and coffees, as well as wines, mixed drinks and brand liquors. Complement your drinks with light snacks, available all day; catch a major international sports event on screen and over a drink with friends.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (32)

Ratings and reviews for Swissotel Merchant Court, Singapore

Overall score

4.1 / 5
5.01.0
32 out of 32
Amenities:
4.1
Room cleanliness:
4.4
Hotel staff:
4.2
Room comfort:
4.1
Location:
4.7
Value:
3.8

91% would recommend to a friend.

Sort by:
Review of Swissotel Merchant Court, Singapore

Reviewer score

1
5.01.0
Anonymous
Business
Florida
May 4, 2009

Fire whoever gave this dump 4 stars!

Godawful service from the restaurant, with numerous complaints ignored. I was frequently seated at tables that still had food scraps on them from the previous patron (never cleaned), and even watched one restaurant employee bump into a guest, spill his drink, and not even excuse herself or apologize. The GM and Restaurant Mgr of this dump should be fired. This property is a disgrace to the Swissotel brand.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
1
Room comfort:
3
Location:
4
Value:
1
Trip purpose:

Business

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Review of Swissotel Merchant Court, Singapore

Reviewer score

3
5.01.0
Anonymous
Business
Toronto, ON
Mar 29, 2011

NOT so luxury hotel

This is a hotel that thinks it is luxury but IT IS NOT. The location is good, but the hotel is very tired and old. The hallways and the rooms have a musty smell and are not very clean. This was my first stay at a Swissotel, and it will be the last,I will never stay at a Swissotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Clarks Quay

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Review of Swissotel Merchant Court, Singapore

Reviewer score

3
5.01.0
Anonymous
Business
Fort Lauderdale
Sep 28, 2009

Good location, not luxury rooms thoug...

Staff was helful and tries to solve everything, but it seems they have been instructed to put you in a less than avg room and if you complain, then they upgrade you. When you arrive so many times at 1-3am, this behavior gets old and works as a negative.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Go to restaurants across the street, away from Clarke Quay...you will save 70% on average for dinner.

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Review of Swissotel Merchant Court, Singapore

Reviewer score

3
5.01.0
mezzoego
Business
San Jose, CA.
Mar 9, 2011

4 days/3 nights stay

I stayed at Mandarin-Oriental and the Swissotel, the Stamford during my last visit to Singapore and they were great. It made me want to try another Swissotel. Therefore, I booked the Merchant Court. It looked nice at the beginning. However, I saw the bathroom ceiling with visible mold and very bad finishing of tile seals all over the tiling walls. The staff gave me a different packaging of conditioner for the 2nd & 3rd night. Two free bottles of drinking water did not show up until the 3rd night. [...] Kind of disappointed with my stay at this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Many bars and restaurants next to the hotel that open late. Good for people to hangout.

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Review of Swissotel Merchant Court, Singapore

Reviewer score

4
5.01.0
Djhcwh
Business
Los Angeles, CA, USA
Oct 13, 2011

Great location

We were there for 10 days. Great location as we could walk to so many great sites, restaurants, shopping, MRT. Beautiful pool, spa, lobby. Staff very friendly and helpful. Would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Swissotel Merchant Court, Singapore

Reviewer score

4
5.01.0
N and J
Business
Central Coast, New South Wales, Australia
Oct 21, 2011

Stopover/Short Break

Loved the location of this hotel .. out the door and Clarke Quay was there and China Town and Marine Bay a short walk. Would have liked to been allowed to stay late in room as had a midnight flight but they did provide luggage storage and shower facilities if needed.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Go to Liang Shopping Centre and eat in the food hall for good value and decent food. Wine is very expensive in Singapore take some with you.

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Review of Swissotel Merchant Court, Singapore

Reviewer score

4
5.01.0
vmvm
Business
Singapore
Dec 23, 2011

Great Experience!

From check-in to check-out, staff were very responsive to all requests, above & beyond what's normally expected given past experiences in hotels in singapore.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Swissotel Merchant Court, Singapore

Reviewer score

4
5.01.0
vmvm
Business
Singapore
Dec 23, 2011

Above Average Experience

Honestly - from the start of the visit until the end, I was quite happy with the service. Especially in comparison to hotels in Singapore, this one really stood out. I will definitely recommend this hotel to my friends.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Swissotel Merchant Court, Singapore

Reviewer score

4
5.01.0
L.A. Bubu
Business
Los Angeles, CA, USA
Jan 29, 2012

Great rooms and location

The Swissotel Merchant Court is in a perfect location to just walk to the Singapore Harbor area, in fact, Taxis can't even get you any further past of where the hotel is located, which is right at the beginning of the pedestrian only area. The rooms are fairly large and luxurious. The hotel lobby needs a bit improvement to create a more cozy feeling. Overall, this hotel is not inexpensive, but offers a great value.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Swissotel Merchant Court, Singapore

Reviewer score

4
5.01.0
GLFJ
Business
Chicago, IL, USA
Feb 2, 2012

Location is great for business

Well done and well located for business. I checked out, but because my flight was late, I used the business centre for five hours after check out. They also provided a "hospitality room" (in the spa) to freshen up befor going to the airport-at no charge

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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