$113 Avg/night
Rate and special offer based on Check-in: Jun 19, 2015 Check-out: Jun 22, 2015

Peninsula Excelsior Hotel Singapore

4 stars
View map of 5 Coleman Street, Marina Bay Singapore, Singapore, 179805

Hotel Overview

Ratings and reviews for Peninsula Excelsior Hotel Singapore

Overall score

3.7 / 5
5.01.0
45 out of 45
Amenities:
3.6
Cleanliness:
4
Hotel staff:
3.8
Comfort:
4
Location:
4.5
Value:
3.8

82% would recommend to a friend.

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Review of Peninsula Excelsior Hotel Singapore

Reviewer score

3
5.01.0
thednc
Business
Houston, Texas
Mar 13, 2014

Slightly run down; spotty service

Checking-in is not intuitive at all and there is inadequate signage to address the unusual placement of reception - on the fifth floor: I walked into the ground floor and waited around while a staff member was on the phone at the counter. He got off the phone and walked away without even acknowledging me, let alone asking me what I needed, which was to check-in. After standing around for a while, another staff member walked out of a bag room and directed me to the fifth floor (lobby) to check in. CONs: - The business center was closed on Sunday, which is a bit unusual (and inconvenient) in a city renowned as an international business center where travelers frequently conduct business with people in other time zones, regardless of the day of the week. - For this price point, facilities feel a bit shabby and run down, even though I heard the Excelsior Tower was more recently renovated. - Skip the room with a view in Peninsula Tower - it's not worth the extra $100 per night unless you spend a lot of time in your room staring out the window. Just go to a sky bar and check out the view once from there. - Free tea was not replenished, even though the empty tea bag packets were evident on the counter. - When I asked other staff for directions to various places, they generally did their job but mostly seemed put out by having to work. Except for the staff at the business center (when they were open) - they were very friendly and helpful. PRO: + The largest safe I have ever seen in a hotel - about the size of a mini-fridge. For only about $30 more, go across the street to a hotel with better facilities, amenities, and service.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Money-saving tip: Short walk from hotel

There's a grocery store in the shopping complex nearby, so you can stock up on food for the fridge, if you want to eat cheaply by, for example, packing a lunch for your daily excursions.

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Review of Peninsula Excelsior Hotel Singapore

Reviewer score

4
5.01.0
Traveller9035
Business
Atlanta, GA
Jan 24, 2014

Tour of Singapore

Hotel provided great comfort for the heat on our journey in Singapore.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Review of Peninsula Excelsior Hotel Singapore

Reviewer score

5
5.01.0
Intl. Business traveler
Business
Orange County, California
Jan 24, 2014

Cellphone included

Best hotel stay I have experienced in years. The room was great, and best of all, came with a complimentary smart phone that you could use for free calls anywhere and 3G data on the go.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of Peninsula Excelsior Hotel Singapore

Reviewer score

5
5.01.0
Jim from Toronto
Business
Toronto Canada
Jan 24, 2014

Great location

The hotel is centrally located. Close to subway and some main attractions.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Peninsula Excelsior Hotel Singapore

Reviewer score

2
5.01.0
SF82
Business
Kuala Lumpur
Jan 20, 2014

Good location...but that is pretty much it

Good location, near City Hall MRT. However, the hotel is old, rooms are dated and small. Pool is really really small and not worth swimming in. Room was relatively clean, except for the bathroom which still had hair (I am assuming from the previous occupant) all over the floor...stayed for 2 nights, and this did not get addressed. I got it cheap and did not spend much time in the room - even with that, would not recommend this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

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Review of Peninsula Excelsior Hotel Singapore

Reviewer score

4
5.01.0
erkin
Business
istanbul
Dec 23, 2013

nice location

hotel is a little bit old however location is wonderful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Peninsula Excelsior Hotel Singapore

Reviewer score

3
5.01.0
Frequent high flyer
Business
Los Angeles, California
Dec 15, 2013

Hotel Review

I was a bit surprised that the hotel did not provide sufficient amenities (no complimentary drinking water, no toothpaste, etc.).

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Time-saving tip: Short walk from hotel

Walking distance to the CBD (Central Business District).

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Review of Peninsula Excelsior Hotel Singapore

Reviewer score

4
5.01.0
Aeric
Business
Pickering, Ontario
Nov 20, 2013

Excellent family/business getaway

Grat location with easy access to MRT, food and shopping......Staff courteous and helpful, Will definitely stay at Peninsulsa when visiting Singapore again.......

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Peninsula Excelsior Hotel Singapore

Reviewer score

4
5.01.0
poyjee
Business
BANGKOK
Nov 19, 2013

excellent staff

Staff was friendly and helpful. If you got a room in peninsular tower, you will see Marina bay sand hotel. If you got a room in excelsior tower, you will see qlake quey.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Peninsula Excelsior Hotel Singapore

Reviewer score

4
5.01.0
Chianonymous
Business
Chicago, IL
Nov 17, 2013

Family Trip

Great experience! View from Peninsula tower is better.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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