Hotel Overview
Reviewer score
4.7
out of 5
73 reviews
IMPORTANCE OF STAFF

I enjoyed my stay at the Pan Pacific hotel in Singapore with my most pleasant memories being the... See full review

  • Frattonfan
  • Feb 28, 2012
Attentive and caring staff

Check in wasnt as speedy as I thought it would be but the staff's cheerful personality, makes a lot... See full review

  • ctphuan
  • Feb 9, 2012
Stunning luxury in the heart of Singapore's Marina Bay

Located in the beautiful Marina Bay area, Pan Pacific Singapore is an award-winning luxury hotel that blends comfort and charm with convenience. Guests can relax and recharge by using the Pan Pacific Singapore's tennis courts, swimming pool and fitness center, or by dining in style at one of the six on-site restaurants. Pan Pacific Singapore's 37 floors provide breathtaking views of the city from the attractive, newly renovated guest rooms.

  • Located in Marina Bay area
  • Distinctive pool with underwater acoustics
  • Renovated guest rooms

For shopping and business convenience, Pan Pacific Singapore is connected to Suntec City Shopping Mall, Suntec Office Towers and Millennium Walk shopping centers.

Pan Pacific Singapore guest rooms have been recently renovated to provide the ultimate in luxury and comfort. Sleek furniture and elegant accents pair with plush bedding and earth tones to create an oasis of tranquility in every room. Guests find amenities designed to help them relax after a busy day in the city shopping or working and every room features a work desk, ergonomic Herman Miller chair, marble bathroom and flat-screen TV. Executive rooms on the hotel's higher floors offer stunning views of the city, complimentary breakfast and free Wi-Fi.

Pan Pacific Singapore is the recipient of several top awards. The hotel was ranked as one of the "Top City Hotels" in Travel+Leisure's World Best Awards' reader survey, and has been listed as a top Singapore Hotel several times by Conde Nast Traveler. The World Travel Awards list Pan Pacific Singapore as one of the world's leading business hotels four years in a row.

Restaurants at Pan Pacific Singapore offer a range of delicious dishes, from contemporary cuisine in a cozy setting at Global Kitchen to elegant Cantonese dining at Hi Tien Lo on the 37th floor.

Expansive, distinctive pool and recreation space is one of Pan Pacific Singapore's top features. The hotel offers a pool with underwater acoustics, a steam room and 24-hour fitness center. St. Gregory, the hotel's spa, offers a wealth of services, from energizing facials to foot massages.

  • Singapore Changi Airport (10.2 mi/16.4 km)

  • Marina Bay (0.0 mi/0.0 km)
  • St. Andrew's Cathedral (0.4 mi/0.7 km)
  • Chijmes (0.5 mi/0.8 km)
  • National Museum of Singapore (0.7 mi/1.1 km)
  • Boat Quay (0.7 mi/1.1 km)
  • Orchard Road (1.7 mi/2.7 km)
  • Botanic Gardens (3.1 mi/5 km)
  • Kusu Island (4.8 mi/7.7 km)

  • Business center
  • Meeting rooms
  • Internet access (fees apply)

Policies and fees

• Please note that Singapore law limits the locations where smoking is permitted. In line with this legislation the hotel has introduced a no-smoking policy within its public areas, rooms and suites. Smoking is permitted only in limited public areas and in non-public areas, such as on the balconies of certain guest rooms, where an ashtray will be provided for guests.

• Hotel renovation is ongoing. Normal hotel operation ceases from April 15 to July 2012. Some rooms will reopen and a new restaurant will be revealed in August. Normal operation is expected to resume in early September. During this period, the sister company, Pan Pacific Orchard, may be visited.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Pan Pacific Singapore Rooms

Deluxe Room
Room size: 40.5 sqm. For travellers, the Deluxe Rooms present the perfect haven for rest and relaxation. 651 rooms and 24 suites situated on different levels provide ample space with a choice of city or bay views. Decorated in a soothing blend of colours with splashes of green and black, the rooms offer the perfect balance in comfort and practicality, with fittings like a work table, Artemide Tolomeo lamps and chic Herman Miller ergonomic task chairs while ample marble bathrooms feature separate bath and shower facilities. Maximum occupancy: 3 adults.
Panoramic Room
Room size: 40.5 sqm. For travellers, the Panoramic Rooms present the perfect haven for rest and relaxation. 651 rooms and 24 suites situated on different levels provide ample space with panoramic bay views. Decorated in a soothing blend of colours with splashes of green and black, the rooms offer the perfect balance in comfort and practicality, with fittings like a work table, Artemide Tolomeo lamps and chic Herman Miller ergonomic task chairs while ample marble bathrooms feature separate bath and shower facilities. Maximum occupancy: 3 adults.
Executive Business Rms
The Executive Business rooms, 40.5 sqm in size, are located on the 20-21 and 23-25 floors of the hotel. Guests enjoy complimentary breakfast, morning and afternoon tea and evening cocktails at the Bering and Sulu Suites, located on 22nd level, complimentary wired/wireless internet access, free local calls and round-the-clock business concierge with 50pct discount off secretariat services.

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Hotel Map

Area served
Singapore
Nearby airports
Singapore Changi Airport - 20km
Area description
Pan Pacific Singapore, with its proximity to the Central Business District, is located right in the heart of Marina Square, a shopping haven of over 500 shops and restaurants. The hotel offers direct access to the Singapore International Convention and Exhibition Centre, via a covered skybridge. The hotel is also connected to Suntec City Shopping Mall, Suntec Office Towers, Marina Square shopping malls and Millenium Walk shopping centres. The hotel is just 20 minutes from the Singapore Expo and Changi International Airport and is within easy access of many Singapore attractions, including the Singapore Art Museum, Singapore River, Chinatown, Little India, Arab Street, Singapore Zoo, Singapore Botanic Gardens and Singapore Science Centre. For travellers who would like to take the MRT (Mass Rapid Transit) around Singapore, the nearest MRT Station - City Hall MRT Station is just 10 mins walk away from the hotel.

Amenities

  • Business center
  • Concierge
  • Conference Facilities
  • Doctor on Call
  • Elevators
  • Fitness center
  • Free parking
  • Health Club
  • High-speed Internet
  • Internet Access
  • Meeting/Banquet Facilities
  • Pool
  • Restaurant
  • Room Service
  • Spa services
  • Wireless Internet

Meeting facilities

Meeting Info
26 meeting and banquet venues offer over 32,000 square feet of floor space with configurations to suit any business or social event. Depending on organisers needs, functions unfold seamlessly with tailor-made menus and state-of-the-art multi media systems. Venues of varying sizes enable events of any nature to be arranged seamlessly by an Event Services team. The Pacific and Ocean ballrooms feature pillarless space for large events while the Executive Centre on Level 22 feature a series of boardrooms, conversation rooms and suites. In addition, a poolside venue allows for sophisticated al fresco events to be conducted. Audio Visual Equipment - Broadband Internet access (Wire / Wireless) - Portable and Built-in Motorised Screens - Projector (Whitelight Overhead / Slide / LCD / Direct / 16mm) - Simultaneous translation service - Video Camera with Technician

Dining

Global Kitchen
Global Kitchen offers a modern dining experience on level 3 of the hotel. Offering a myriad of menus, diners will enjoy plenty of choices ranging from the main a la carte menu, fortnightly tasting menus paired with wine, seasonal selections as well as customised dgustation menus available upon request. Comprising of a palate-pleasing medley of ingredients and cooking techniques from all over the world, the culinary concept is geared towards the ber hip cosmopolitan-gourmet who is discerning about the quality as well as the origins and seasonality of the culinary details. Dress Code: Smart Casual.
Rang Mahal
The decor is modern and stylish while retaining an Asian identity, Rang Mahal features superb Indian cuisine prepared by a team of experienced chefs from the various regions of India. Located on the 3rd level of the hotel. Dress Code: Smart Casual
Keyaki Japanese Restaurant
Tucked within a beautiful Japanese garden on level 4, award-winning Keyaki offers a charming dining experience with excellent Japanese cuisine including robatayaki, sushi and sashimi, teppanyaki, tempura, shabu shabu and kaiseki. Dress Code: Smart Casual
The Atrium
A contemporary space characterized by high ceiling and tall teak louvres, The Atrium is the ideal venue to enjoy tapas and drinks while four private cabanas cater for larger parties. Cigar lovers will enjoy the premium cigar menu available. Wine lovers will enjoy the Wine Vault where premium wines are displayed in two wine refrigerators that line the room. Encased in marble, this exclusive venue opens daily at 5pm and accommodates up to eight guests. Part of The Atrium, Keyaki Bar opens from 5pm for an experience in cosmopolitan chic with barstool seating and long glass tables. Explore the menu of Japanese tapas and variety of sake and shochu available. Cuisine: Tapas and beverages Dress Code: Smart Casual
The Atrium Deli
A dessert lover's haven, The Atrium Deli offers an extensive array of cakes, pastries and other treats that make ideal gifts. 40 varieties of the hotel's renowned premium hams and sausages are available for take-away. Located at the lobby level of the hotel.
Brunch
Brunch is an urban lifestyle culinary concept restaurant selecting froman extensive a la carte menu comprising of traditional breakfast, snacks and light lunch options. Brunch is adjacent to the hotel's swimming pool, gymnasium and spa, adding to the resort-like atmosphere for a breezy dining experience.
Hai Tien Lo Cantonese Restaurant
Perched on level 37, partake in exquisite Cantonese cuisine and breathtaking views of the city and harbour. This multi-award winning restaurant is a favourite with locals and a must-try for travellers. Dress Code: Smart Casual
Zambuca Italian Restaurant and Bar
A seductive and elegant dining experience begins with the sleek interior. Expect sophistication with innovative Italian dishes alongside traditional favourites and an impressive glass wine cellar featuring over 8,000 bottles of wine. Located on the 3rd level of the hotel. Dress Code: Smart Casual

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (73)

Ratings and reviews for Pan Pacific Singapore

Overall score

4.7 / 5
73 out of 73
Amenities:
4.7
Room cleanliness:
4.8
Hotel staff:
4.8
Room comfort:
4.7
Location:
4.7
Value:
4.3

97% would recommend to a friend.

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Review of Pan Pacific Singapore

Reviewer score

4
Frattonfan
Guernsey,British Channel Islands
Feb 28, 2012

IMPORTANCE OF STAFF

I enjoyed my stay at the Pan Pacific hotel in Singapore with my most pleasant memories being the friendly check-in and counter staff.I received particularly good attention from a lady by the name of Shanshan.Please pass on my best wishes to her. Clive Penney.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Dining tip: Short walk from hotel

Food Republic in Suntec City was close by and was a cheap amd pleasant place to try a big variety of cuisines.

Review of Pan Pacific Singapore

Reviewer score

4
ctphuan
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Feb 9, 2012

Attentive and caring staff

Check in wasnt as speedy as I thought it would be but the staff's cheerful personality, makes a lot of difference. the pool was really good. very clean hotel, no problems with the rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Sightseeing tip: Short walk from hotel

Singapore flyer would be the nearest tourist attraction

Review of Pan Pacific Singapore

Reviewer score

5
Stewart
Preston, Lancashire, UK
Jan 28, 2012

Great start to Holiday in Australia

Was offered breakfast upgrade which was great value for money. As a result was upgraded to a higher floor overlooking the Marina. Friendly and effeicient sfaff - a really must do experience.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

pace yourself!

Review of Pan Pacific Singapore

Reviewer score

4
Lummy
London, UK
Jan 13, 2012

Great hotel

Staff were friendly and helpful. Rooms were a nice size and clean. The deluxe double room had a king size bed - very spacious.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Review of Pan Pacific Singapore

Reviewer score

5
Stewart
Preston, Lancashire, UK
Dec 18, 2011

Brilliant stopover

Wonderful experience - breakfast upgrade worth every penny.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

Take time to look at a map

Review of Pan Pacific Singapore

Reviewer score

4
Adam99
New York, NY, USA
Nov 3, 2011

Excellent hotel, great room and location

Superb choice. Excellent views of the skyline from balcony. Room was spotless and comfortable. Wifi was complimentary. Central location made getting around by foot or taxi easy.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Money-saving tip: Short walk from hotel

If you're after a cold beer or a cocktail at the end ofthe day, go outside the hotel. Bar prices there are pretty steep relative to surrounding venues.

Review of Pan Pacific Singapore

Reviewer score

5
KevinBizTraveler
Business
San Francisco, CA
Oct 20, 2011

Favorite hotel on business

Large room with fantastic views, comfortable bed, quiet. Was on the executive plan which I would highly recommend -- includes free internet plus business lounge access -- the lounge included full breakfast, morning and afternoon tea, and cocktails. The food was incredibly good -- first day they served lobster dumplings with truffle soy sauce. Nice selection of wines for cocktail hour. Great location -- perfect for joining other runners around Marina Bay. Plenty of shopping and dining opportunities adjacent to hotel. Short walk to metro system.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Free laser water light show on bay in front of Marina Bay Sands shopping mall -- twice a night when I was there in October, first showing at 8 pm

Review of Pan Pacific Singapore

Reviewer score

5
Karen
Not Provided
Aug 22, 2011

Excellent hotel! Great location,

Excellent hotel! Great location, wonderful service and facilities and staff incredibly helpful. The room was beautifully appointed and the hotel within easy accessibility of many of the popular things to do in Singapore - the Marina district, Raffles, even the start of Orchard Road was an easy walk. Hai Tien Lo restaurant was wonderful for a special birthday celebration and the St Gregory Spa treatments perfect. I would highly recommend this hotel and will DEFINITELY be staying here again. A wonderful 5-day stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Pan Pacific Singapore

Reviewer score

4
Nomad Endodontist
Tiverton,RI
Jul 25, 2011

An architectural wonder,great service

Excellent location with a fantastic Japanese restaurant...on the same level as I've been to in Japan. Good gym that was open 24 hours. Great for jet lagging.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

The mall near the science museum is beautiful and there is a food court.

Review of Pan Pacific Singapore

Reviewer score

5
Anonymous
Not Provided
Jul 20, 2011

Top hotel - service and helpfulness

Top hotel - service and helpfulness of staff was fantastic. Buffet was one of the best we have had - fantastic quality and variety from various international cuisines Very kid friendly. Cold bottled water was provided everytime we were about to step out in the heat for our travels Staying in an executive room with daily refreshments and snacks included was an added bonus. Great location if you want to travel around the esplanade, marina bay area and shops and the colonial district.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
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