Verdanza Hotel, A Member of Summit Hotels and Resorts

The rooms need work! The bathroom's do not have fans so the towels stay damp and smell after one use! Housekeeping will bring some ASAP but the smell lingers due to the shower curtain smelly moldy as well. I checked the beds upon arrival (to inspect for bed bugs) and I was amazed to find the mattress pad had not been changed and had stains and hair from the previous patron. The mattress was sunken in and saggy as well(that's why they needed mattress pads). Also, the rooms are small. There isn't much room to move around. Management was great but the workers at David's Cookies were not so great. The pool was clean and never congested with people. The pool and the location by far are the only positive aspects of this hotel. We selected this hotel because of the splash park (for our daughter which did not enjoy it as much as the pool) All in all, I much rather have spent more on a better hotel. We will not be returning to this hotel.

Ffrom the outside, the hotel is nice. The rooms themselves are unclean and barely stocked with supplies. Each night we had to call the front desk to ask for more towels, as they would only leave 2 sets for 6 people. The toilets clogged frequently and the vents for the rooms were filthy. Had to wait 2 hours to check in, due to bedding arrangement request that was priorly noted with the reservation.

I was disappointed with the hotel because we had 3 people in the room and we were only given 2 bath towels...my daughter and I had to share a bath towel...housekeeping said they were only allowe to give 2 towels per room. We had 3 blackouts while we were there at night and they had no generator. The staff at the door were very helpful and curtious. I also didn't think that hotel guests should have to pay for parking! The hotel was very clean though!!!

The lobby, front desk, and entrance area are deceptively nice which is why I think the average holiday inn style rooms were sort of disappointing...I guess with such a pretty welcome I just expected a little bit more from the room. The lobby area is so nice that they were actually filming Puerto Rico Idol while we were there, but the rooms lack luster. They are perfectly fine if you just want a clean place to rest your head at night and leave your stuff during the day....but not for the price. The rooms are a little old and outdated but if you don't care about that stuff...it's okay I guess. The bathroom was annoying, every time we showered it was as if water leaked from everywhere...toilet, ceiling, walls...it was definitely due to the lack of ventilation and condensation but as someone who has spent plenty of time in PR and the rest of the Caribbean, it's unnecessary and would not be a problem with proper ventilation. I spent no time in the pool...why go to a pool when you're two blocks from the beach??? And when I checked it out, it looked small and crowded. The fitness center was small and run down (almost everything was broken), and on the website they say they have an outdoor running area but when I asked about it no one seem to know where it was....weird. Isla verde is very touristy and so there is A LOT (way too much) of fast food. There was this one coffee/sandwhich spot worth visiting though, 1 block away right on Tartak right before the beach. I never tried the hotel's food. Overall, there are better hotel options.

First stay here the room smelled horrid. Stains on the bedsheets. Dirty smelly elevators. They did let us in the room a little early.I would never recommend this hotel. The embassy suites across the street is cheaper and nicer.

we had a room poolside. they are old and musty, def. not 4 star. the pool is very nice and the gelato counter is excellent. close to airport. ok for the 1 nite we stayed

The hotel was kinda ok, the room was a bit small, but really clean. Breakfast was awful, and pricy. That's why we had lunch and dinner somewhere else. The staff was ok.The pool is really small. For the money paid for these 4 nights, I had paid for luxery hotels. The hotel is ok for last minute reservations.

it's just ok, nothing special. for the money i can find so much better. old, small rooms, not much at all.

The rooms were very small and definitely major repair. The location was very good and its only 4 minutes walk to the beach, there was a very good breakfast place right around the corned. The staff was ok

When I arrived I got my room which was in the main building I had to change, it was mold in the room. My second room was pool side I check the room and both beds had what I think was ants. Went to the desk got my third room which was ok. Most rooms the closet doors were off track my phone wasn't working and the hotel always had a bad smell.