The Ritz-Carlton, San Juan Hotel
http://www.orbitz.com/hotel/Puerto_Rico/San_Juan/The_Ritz-Carlton,_San_Juan_Hotel.h28475/
Hotel Overview
Romantic getaway
My boyfriend and I had a wonderful stay at the Ritz Carlton.. The staff was great. They recommended...
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Kris and Ken
- May 7, 2013
Great Family getaway!
Excellent, attentive staff... Clean, best location in the area... This place is not inexpensive,...
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JEP III
- Apr 22, 2013
Luxury Isla Verde hotel, spa and casino with oceanfront view, amenities
The Ritz-Carlton, San Juan Hotel, Spa & Casino sits on eight luxurious acres on the Isla Verde beachfront. Guest will bask in amenities such as the oceanfront pool and Jacuzzi, 24-hour casino, five restaurants, twice-a-day housekeeping, childcare, and concierge service. Rooms are also heavy on amenities, with 400-thread-count Frette linens and cushy robes. There is twice daily housekeeping and turndown service.
The Ritz-Carlton, San Juan Hotel Rooms
- Club Level
- Club Room / Club Ocean View / Club Executive Suite - The Ritz-Carlton Club® Level redefines the luxury hotel experience, combining intimacy, comfort and exclusivity with the personalized service and attention to detail that are the hallmarks of The Ritz-Carlton. This oasis is often referred to as a hotel within a hotel, where a dedicated concierge attends to individual needs in a well-appointed, relaxed lounge environment. With continuous culinary offerings throughout the day (breakfast, light snacks, hors d' oeuvres, beverages and sweets) and access to a computer station - it is the ideal place to conduct business, plan a family outing or simply unwind.
- Rooms
- Superior Room / Pool View / Ocean View Room / Balcony Ocean View Room - Indulge yourself with the luxurious tropical surroundings of The Ritz-Carlton, San Juan. To best fit your needs we offer a variety of options.
Plush tropical décor accented with fine fabrics and carpets
Courtyard and pool views
Luxurious bathrooms with marble tiles
Choice of one king or two double beds*
Connecting rooms available*
* Subject to availability, and double bedded rooms cannot fit a rollaway
Amenities
- Wireless internet
- Pool
- General
- Concierge
- Activities
- Pool
- Health club
- Spa services
- Dining
- Restaurant
- Room service
- Services
- Business center
- Internet
- Wireless internet
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Hotel Map
- Area served
- 6961 Avenue of the Governors, Isla Verde, Carolina, Puerto Rico
- Nearby airports
- Luis Munoz Marin International Airport (SJU)
- Area description
- Located on the Northern coastal plains of Puerto Rico, San Juan is the nations capital and largest city. With a storied past and a folklore as vibrant as any in the Caribbean, San Juan has been the focal point of Puerto Rico for centuries.
Though formally settled in 1521 by Spanish colonists, San Juan was first discovered in 1508 by famed explorer Ponce de Leon who named the city in honor of St. John the Baptist.
Since the 16th century, San Juan has been a major point of departure for expeditions to the New World. Today, San Juans vibrant culture calls to millions of tourists who arrive on its shores annually in search of its tropical atmosphere and cultural treasures. And whether your passion is history or surfing, shopping or bird watching, with so many things to do in San Juan, Puerto Rico, you will enjoy an unforgettable experience.
Nearby points of interest
- Isla Verde: 0.4 mi
- Ocean Park: 2.5 mi
- Museo de Arte de Puerto Rico: 3.6 mi
- Bellas Artes: 3.7 mi
- Jardin Botanico: 3.9 mi
- Museo de Arte Contemporaneo de Puerto Rico: 4 mi
- San Juan Gate: 4.3 mi
- Fine Arts Cinema: 4.8 mi
- Puerto Rico Convention Center: 5.3 mi
- Port of San Juan: 6.5 mi
- Castillo de San Cristobal: 6.6 mi
- Castillo San Felipe del Morro: 6.6 mi
- Fortaleza Street: 6.9 mi
- Plaza de Armas: 7 mi
- Parque de las Palomas: 7 mi
- Isla Verde: 0.4 mi
- Ocean Park: 2.5 mi
- Museo de Arte de Puerto Rico: 3.6 mi
- Bellas Artes: 3.7 mi
- Jardin Botanico: 3.9 mi
- Museo de Arte Contemporaneo de Puerto Rico: 4 mi
- San Juan Gate: 4.3 mi
- Fine Arts Cinema: 4.8 mi
- Puerto Rico Convention Center: 5.3 mi
- Port of San Juan: 6.5 mi
- Castillo de San Cristobal: 6.6 mi
- Castillo San Felipe del Morro: 6.6 mi
- Fortaleza Street: 6.9 mi
- Plaza de Armas: 7 mi
- Parque de las Palomas: 7 mi
- Calle del Cristo: 7.1 mi
- Paseo de la Princesa: 7.1 mi
- Museo del Nino: 7.1 mi
- Bacardi Rum Factory: 7.1 mi
- La Fortaleza - Palacio de Santa Catalina: 7.1 mi
- El Viejo San Juan (Old San Juan): 7.1 mi
- San Juan Cathedral (Catedral de San Juan): 7.7 mi
- Museo de Las Americas: 8.2 mi
- Arecibo Observatory: 49 mi
Dining
- BLT Steak
- BLT, which stands for 'Bistro Laurent Tourondel,' has redefined steakhouse dining with its modern décor and infusion of classic French techniques. The restaurant integrates traditional elements of a cozy French Bistro with those of a stylish, urbane boite. A palette of chocolate browns and golden ambient lighting suggests comfort and luxury. The eye-catching bar at the front of the restaurant features toffee-colored bar stools, while the relaxed dining room combines Macassar ebony tables, deep caramel-colored banquettes and walnut floors to create warmth amid modernity. **Dinner is served everyday from 6P 11P.
- IL Mulino New York
- Savor a taste of Italy in the Caribbean as you dine in the elegant, old-world atmosphere of Il Mulino New York and linger over the vibrant flavors inspired by the cuisine of Italy's Abruzzi region.
Signature dishes include Spaghettini Bolognese, Rack of Lamb, Veal Chop, and legendary Langoustines
Impressive wine list
Professional wait staff skilled in the classic European tradition of tableside cooking - Mares
- Forged and inspired by the natural abundance of tropical life, Mares is a casual dining destination offering a range of the Atlantic and Caribbeans finest cuisine. Chef Simon Porters cuisine reflects his island experiences and appreciation for purity and simplicity. Mares design is warm and bright with subtle allusions to its Caribbean heritage. Café-style atmosphere Indoor dining or al fresco overlooking the pool and gardens, Monday to Sunday, breakfast 7 a.m. to 11 a.m., lunch 12 p.m. to 4 p.m. Capacity: 134 inside, 60 on the terrace
- The Ocean Bar & Grill
- Take in ocean views as you experience the pleasures of the hotel's most casual restaurant - The Ocean Bar & Grill. Al fresco lunch specialties, sandwiches and salads, exotic drinks available in the restaurant and beach or poolside, views of the white sand beach and the Atlantic Ocean; located beachfront with direct access to the beach and pool.
Hours of operation: Cocktails (Bar) - 10:30 a.m. until 6 p.m. / Monday and Tuesday
Cocktails (Bar) - 10:30 a.m. until 9 p.m. / Wednesday through Sunday
Lunch (Restaurant) - 11:30 a.m. until 5:30 p.m. / Daily
Dinner (Restaurant) Sushi Menu - 6 p.m. until 9 p.m. / Wednesday through Sunday
Food and Beverage service at the pool and beach area - 11:30 a.m. until 5 p.m. / Daily. - The Lobby Lounge
- The Lobby Lounge immerses the senses in the wonders of Puerto Rico's cuisine and culture. Puerto Rico's diverse cultural influences- Spanish, Taino and African- are reflected in the music, cuisine and rums.
Our menu is designed to allow the sampling of many flavors through tapas style food portions and beverage flights including martinis, wines and rums.
Our Rummier will be pleased to guide you in sampling and selecting from our extensive rum list, while providing an understanding of each rum and its historical and cultural place in Puerto Rico.
Hotel Policies
- Check-in:
- 1600
- Check-out:
- 1100
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (301)
Ratings and reviews for The Ritz-Carlton, San Juan Hotel
- All travelers (301) 4.3 / 5
- Business (3) 4 / 5
- Couples (146) 4.4 / 5
- Families (102) 4.3 / 5
- Friends (38) 4.4 / 5
- Singles (11) 4.4 / 5
- L.G.B.T. (1) 3 / 5
- Amenities:
- 4.4
- Room cleanliness:
- 4.6
- Hotel staff:
- 4.6
- Room comfort:
- 4.5
- Location:
- 4.2
- Value:
- 3.9
88%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
santa p
great
the people was very nice i could not have been treated any better.the housekeeping of the room was great great great.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Nightlife tip:
Short walk from hotel
need a little more info . cab fare , dinning.
Reviewer score
Would recommend
Dandy Dave
More of a romantic getaway than for nightlife
Beautiful hotel and pool and ocean area. Hotel provides free bottled water (as much as you like) and towels and lounge chairs. The drink and food prices are a bit steep but you are free to bring stuff from the outside if you want to make it more affordable. There is little nightlife at hotel, so you will have to go out. El San Juan hotel is around the corner. There are some piano bar musicians but it is passive if you are looking for more, such as if you are going with friends. Casino is nice with table games but small.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Alison in mD
Spectacular pool and service!
Very family friendly resort. Pool area was amazing and pool food menu was much better than most hotels. The staff was very attentive and friendly, always greeting people with a smile and hello. Everything we asked for (extra blankets, tv issue) was taken care of right away. Wish there were a few more casual dining options for dinner. BLT steak was pretty good and they had half price bottles of any wine from 6-7pm. Location is a bit east of the action of San Juan but we rented a car and got around just fine. Definitely a great experience and a nice vacation for all!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Reviewer score
Would not recommend
Gillo
Room issue & pool uncleanliness
I was greeted with, "because I booked through your company I would have 2 rooms w/king size bed & cot." I told them I had addressed the need for 2 double beds & pool views w/ rooms next to each other for my party of 8 which was confirmed by your company. She proceeded to address me again with, "because I booked through your company that was their policy." Until I said that was unacceptable & proceeded to try & find my confirmation of room update did she go see what she could do. I ended up with 2 rooms near each other 1 with a pool view & 1 with an obstructed pool view as a huge palm plant was in windowview. Also the pool had mold & mildew all around on the pool tilework. I think this was actually worse than the room issue . It could be a health issue, there were so many children in the pool.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- 3
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Justol2
Family Tropical Vacation
Great price. Super Hotel and staff.Very convinient. Near airport,shopping centers.Thank you.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Money-saving tip:
Short walk from hotel
Great location. Near airport and attractions.
Reviewer score
Would recommend
Mean10Green
Fantastic get away with friends
The hotel was magnificent. I like going to different places every year, meaning I never visit the same place twice; however, this this place will be the exception to the rule.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Sightseeing tip:
Short drive from hotel
Old San Juan is simply beautiful.
Reviewer score
Would recommend
working momma
school's out family summer vacation
My husband, I and our 2 children, (aged 8 and 11) just returned from The Ritz Carlton San Juan. I would recommend this property highly to anyone. The entire staff was eager to please, pleasant and accommodating in the best way (throughout the entire property). They went out of their way to address any concerns that we might have (and fix them ) asap! Our suite was recently remodeled with a fantastic view. Ask for a balcony or terrace (we wish we had). We spent our days by the pool, playing tennis and took a trip to the rainforest (through the hotels agency) and swam in the waterfall! I found 2 out of 3 concierge staff to be gracious with excelent service and thoughtful recommendations, (thus making up for the other). They do have a sitter service , not drop in.There is not a significant kids club presence with daily scheduled activities (like at the ritz carlton in maui, or four seasons costa rica). We are travelers that usually stay at 5 star properties (The Ritz Carlton, Four Seasons, and St. Regis) and were quite pleased overall. We would definitely stay there again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
In Hotel
The restaurants were all very delicious, however pricey.
Reviewer score
Would not recommend
Skeillz22
Ritz CArlton San Juan
My girl friend and I visitedany hotels in Puerto Rico and the Ritz was the nicest looming and cleanest. What is left to be desired is the location and staff. Perhaps most of Puerto Rico is like this bit next to the hotel is a dirty little sports bar with dirty swampy streets with trash on the ground and next to that is a little strip mall. The beach and pool and amenities do not make up for these short comings. Additionally the restaurants are not that good. The parking attendant was also rude and overly aggressive in one early morning situation.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 2
- Room comfort:
- 4
- Location:
- 3
- Value:
- 3
Money-saving tip:
In Hotel
Get the poolside nachoes with salsa cheese and guacamole. Best value in the restaurant.
Reviewer score
Would recommend
Daughter's 21st Birthday
Ritz Carlton San Juan
The hotel was amazing! However, upon check in the clerk tried to charge me an additional $30 for 2 double beds when my reservations indicated 2 double or king. I produced my printed reservations and she conceded. Upon check out, I noticed that I was still charged higher resort fees and taxes based on an upgrade that I did not receive. Other than that, I loved the hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
senator kc
Excellent!!!
One word....Excellent! One word....Excellent! One word....Excellent!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
