The Ritz-Carlton, San Juan Hotel
http://www.orbitz.com/hotel/Puerto_Rico/San_Juan/The_Ritz-Carlton,_San_Juan_Hotel.h28475/
Hotel Overview
Romantic getaway
My boyfriend and I had a wonderful stay at the Ritz Carlton.. The staff was great. They recommended...
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Kris and Ken
- May 7, 2013
Great Family getaway!
Excellent, attentive staff... Clean, best location in the area... This place is not inexpensive,...
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JEP III
- Apr 22, 2013
Luxury Isla Verde hotel, spa and casino with oceanfront view, amenities
The Ritz-Carlton, San Juan Hotel, Spa & Casino sits on eight luxurious acres on the Isla Verde beachfront. Guest will bask in amenities such as the oceanfront pool and Jacuzzi, 24-hour casino, five restaurants, twice-a-day housekeeping, childcare, and concierge service. Rooms are also heavy on amenities, with 400-thread-count Frette linens and cushy robes. There is twice daily housekeeping and turndown service.
The Ritz-Carlton, San Juan Hotel Rooms
- Club Level
- Club Room / Club Ocean View / Club Executive Suite - The Ritz-Carlton Club® Level redefines the luxury hotel experience, combining intimacy, comfort and exclusivity with the personalized service and attention to detail that are the hallmarks of The Ritz-Carlton. This oasis is often referred to as a hotel within a hotel, where a dedicated concierge attends to individual needs in a well-appointed, relaxed lounge environment. With continuous culinary offerings throughout the day (breakfast, light snacks, hors d' oeuvres, beverages and sweets) and access to a computer station - it is the ideal place to conduct business, plan a family outing or simply unwind.
- Rooms
- Superior Room / Pool View / Ocean View Room / Balcony Ocean View Room - Indulge yourself with the luxurious tropical surroundings of The Ritz-Carlton, San Juan. To best fit your needs we offer a variety of options.
Plush tropical décor accented with fine fabrics and carpets
Courtyard and pool views
Luxurious bathrooms with marble tiles
Choice of one king or two double beds*
Connecting rooms available*
* Subject to availability, and double bedded rooms cannot fit a rollaway
Amenities
- Wireless internet
- Pool
- General
- Concierge
- Activities
- Pool
- Health club
- Spa services
- Dining
- Restaurant
- Room service
- Services
- Business center
- Internet
- Wireless internet
Hotel Map
- Area served
- 6961 Avenue of the Governors, Isla Verde, Carolina, Puerto Rico
- Nearby airports
- Luis Munoz Marin International Airport (SJU)
- Area description
- Located on the Northern coastal plains of Puerto Rico, San Juan is the nations capital and largest city. With a storied past and a folklore as vibrant as any in the Caribbean, San Juan has been the focal point of Puerto Rico for centuries.
Though formally settled in 1521 by Spanish colonists, San Juan was first discovered in 1508 by famed explorer Ponce de Leon who named the city in honor of St. John the Baptist.
Since the 16th century, San Juan has been a major point of departure for expeditions to the New World. Today, San Juans vibrant culture calls to millions of tourists who arrive on its shores annually in search of its tropical atmosphere and cultural treasures. And whether your passion is history or surfing, shopping or bird watching, with so many things to do in San Juan, Puerto Rico, you will enjoy an unforgettable experience.
Nearby points of interest
- Port of San Juan: 6.5 mi
- Castillo San Felipe del Morro: 6.6 mi
- Bacardi Rum Factory: 7.1 mi
- Arecibo Observatory: 49 mi
Dining
- BLT Steak
- BLT, which stands for 'Bistro Laurent Tourondel,' has redefined steakhouse dining with its modern décor and infusion of classic French techniques. The restaurant integrates traditional elements of a cozy French Bistro with those of a stylish, urbane boite. A palette of chocolate browns and golden ambient lighting suggests comfort and luxury. The eye-catching bar at the front of the restaurant features toffee-colored bar stools, while the relaxed dining room combines Macassar ebony tables, deep caramel-colored banquettes and walnut floors to create warmth amid modernity. **Dinner is served everyday from 6P 11P.
- IL Mulino New York
- Savor a taste of Italy in the Caribbean as you dine in the elegant, old-world atmosphere of Il Mulino New York and linger over the vibrant flavors inspired by the cuisine of Italy's Abruzzi region.
Signature dishes include Spaghettini Bolognese, Rack of Lamb, Veal Chop, and legendary Langoustines
Impressive wine list
Professional wait staff skilled in the classic European tradition of tableside cooking - Mares
- Forged and inspired by the natural abundance of tropical life, Mares is a casual dining destination offering a range of the Atlantic and Caribbeans finest cuisine. Chef Simon Porters cuisine reflects his island experiences and appreciation for purity and simplicity. Mares design is warm and bright with subtle allusions to its Caribbean heritage. Café-style atmosphere Indoor dining or al fresco overlooking the pool and gardens, Monday to Sunday, breakfast 7 a.m. to 11 a.m., lunch 12 p.m. to 4 p.m. Capacity: 134 inside, 60 on the terrace
- The Ocean Bar & Grill
- Take in ocean views as you experience the pleasures of the hotel's most casual restaurant - The Ocean Bar & Grill. Al fresco lunch specialties, sandwiches and salads, exotic drinks available in the restaurant and beach or poolside, views of the white sand beach and the Atlantic Ocean; located beachfront with direct access to the beach and pool.
Hours of operation: Cocktails (Bar) - 10:30 a.m. until 6 p.m. / Monday and Tuesday
Cocktails (Bar) - 10:30 a.m. until 9 p.m. / Wednesday through Sunday
Lunch (Restaurant) - 11:30 a.m. until 5:30 p.m. / Daily
Dinner (Restaurant) Sushi Menu - 6 p.m. until 9 p.m. / Wednesday through Sunday
Food and Beverage service at the pool and beach area - 11:30 a.m. until 5 p.m. / Daily. - The Lobby Lounge
- The Lobby Lounge immerses the senses in the wonders of Puerto Rico's cuisine and culture. Puerto Rico's diverse cultural influences- Spanish, Taino and African- are reflected in the music, cuisine and rums.
Our menu is designed to allow the sampling of many flavors through tapas style food portions and beverage flights including martinis, wines and rums.
Our Rummier will be pleased to guide you in sampling and selecting from our extensive rum list, while providing an understanding of each rum and its historical and cultural place in Puerto Rico.
Hotel Policies
- Check-in:
- 1600
- Check-out:
- 1100
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (301)
Ratings and reviews for The Ritz-Carlton, San Juan Hotel
- All travelers (301) 4.3 / 5
- Business (3) 4 / 5
- Couples (146) 4.4 / 5
- Families (102) 4.3 / 5
- Friends (38) 4.4 / 5
- Singles (11) 4.4 / 5
- L.G.B.T. (1) 3 / 5
- Amenities:
- 4.4
- Room cleanliness:
- 4.6
- Hotel staff:
- 4.6
- Room comfort:
- 4.5
- Location:
- 4.2
- Value:
- 3.9
88%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Becky Q.
Couple Getaway
My boyfriend and I visited the San Juan Ritz Carlton for my 30th birthday celebration. The staff were extremely helpful, nice, and accommodating. The rooms were wonderful and we always had everything we needed. I have nothing but good things to say about our experience at the Ritz Carlton and the wonderul staff members. ---Rebeca Q.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Dining tip:
Short walk from hotel
Check out the small diners down the street, as the food and drinks at the hotel are pricy.
Reviewer score
Would recommend
Spider2
Rita Carlton
Our stay at the hotel was great. The staff did whatever they could to please and all were very helpful and knowledgable about the area. The rooms were clean and spacious. The only fault with the room was that there was not enough hanging space for wet towels and bathing suits The food in the hotel restaurants was very good but lunch was a bit overpriced. All in all a great experience and a hotel I would definitely return to
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Eric the Hangman
Paradise in Puerto Rico!
Amazing vacation! The staff of the Ritz-Carlton are friendly and helpful. The location, gardens and beach are just beautiful! Highly recommended.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Entertainment tip:
In Hotel
The BLT Steak in the Ritz-Carlton is amazing! The staff of the restraunt like those of the hotel are helpful friendly and enthusiastic! And the food is delicious.
Reviewer score
Would recommend
eurodpt
Ritz Carlton Puerto Rico
The hotel is great! The staff was very friendly and helpful. I enjoyed my stay and would return in the future.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Samys0n
Ritz Carlton, San Juan, PR
Expensive, but I felt mostly worth the cost. The staff was quite accomodating and the environment was safe, clean, and comfortable. The beach location was nice, but not picturesque due to a few days of rain and excessive seaweed, but that was due to our choice of travel time during the more stormy summer season.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Money-saving tip:
Not Applicable
Don't rent a car unless you intend to travel outside of San Juan or have young kids. And if you do, definitely get GPS.
Reviewer score
Would recommend
Janhiz
Cool getaway to re-visit!
Great hotel staff ..ready to be of assistance 24/7!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
djac
Great Hotel
The hotel was great! Everything was clean and well organized. They have a nice fitness area, tennis court, Jacuzzi, pool, lounge chairs on the beach with umbrellas. They give out towels anywhere you need them. They have cool water available by the beach, pool, and lobby. The beach has a good length of sand and there's a place to rent out jet skies, kayaks, etc right next to the hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Jeremy1976
Fantastic Romantic Getaway
My wife and I decided to stay at the Ritz Carlton for our first trip to Puerto Rico..The hotel was beautiful and the services provided were outstanding..We took advantage of the 24 hour pool/hot tub..It was nice being served drinks and lunch on the beach by there waitstaff..I was really impressed with their attention to detail on every aspect of their business.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Sightseeing tip:
Short drive from hotel
Strongly recommend a trip to Old San Juan and the Free Rum Tour
Reviewer score
Would not recommend
sheri'ssodissappointed
Poor in Operations. Needs Much Improvement
IMy first impression was finding our room was not available as booked. They told us no balcony is available,however another non-balcony room is-we arrived at our rm and found 1 bed for a party of 4..They accomodated us by giving us a suite but the coffee maker poured all over the fl. I had to lay towels down everytime when I made coffee to catch the drips. The resort was on lockdown due to a hurricane, no affordable restuarants, activities or events. Average meal bill is well over 100.00 even for breakfast at Mares. To costly for mistakes and inconsitancies
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 4
- Value:
- 2
Reviewer score
Would recommend
Armando Rodriguez
EXCELLENT!!
MAGNIFICENT STAY!! DEFINITELY RECOMMEND IT!! EVERYTHING WAS GREAT AND LOCATION WAS GREAT AS WELL!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
