The Ritz-Carlton, San Juan Hotel
http://www.orbitz.com/hotel/Puerto_Rico/San_Juan/The_Ritz-Carlton,_San_Juan_Hotel.h28475/
Hotel Overview
Romantic getaway
My boyfriend and I had a wonderful stay at the Ritz Carlton.. The staff was great. They recommended...
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Kris and Ken
- May 7, 2013
Great Family getaway!
Excellent, attentive staff... Clean, best location in the area... This place is not inexpensive,...
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JEP III
- Apr 22, 2013
Luxury Isla Verde hotel, spa and casino with oceanfront view, amenities
The Ritz-Carlton, San Juan Hotel, Spa & Casino sits on eight luxurious acres on the Isla Verde beachfront. Guest will bask in amenities such as the oceanfront pool and Jacuzzi, 24-hour casino, five restaurants, twice-a-day housekeeping, childcare, and concierge service. Rooms are also heavy on amenities, with 400-thread-count Frette linens and cushy robes. There is twice daily housekeeping and turndown service.
The Ritz-Carlton, San Juan Hotel Rooms
- Club Level
- Club Room / Club Ocean View / Club Executive Suite - The Ritz-Carlton Club® Level redefines the luxury hotel experience, combining intimacy, comfort and exclusivity with the personalized service and attention to detail that are the hallmarks of The Ritz-Carlton. This oasis is often referred to as a hotel within a hotel, where a dedicated concierge attends to individual needs in a well-appointed, relaxed lounge environment. With continuous culinary offerings throughout the day (breakfast, light snacks, hors d' oeuvres, beverages and sweets) and access to a computer station - it is the ideal place to conduct business, plan a family outing or simply unwind.
- Rooms
- Superior Room / Pool View / Ocean View Room / Balcony Ocean View Room - Indulge yourself with the luxurious tropical surroundings of The Ritz-Carlton, San Juan. To best fit your needs we offer a variety of options.
Plush tropical décor accented with fine fabrics and carpets
Courtyard and pool views
Luxurious bathrooms with marble tiles
Choice of one king or two double beds*
Connecting rooms available*
* Subject to availability, and double bedded rooms cannot fit a rollaway
Amenities
- Wireless internet
- Pool
- General
- Concierge
- Activities
- Pool
- Health club
- Spa services
- Dining
- Restaurant
- Room service
- Services
- Business center
- Internet
- Wireless internet
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Hotel Map
- Area served
- 6961 Avenue of the Governors, Isla Verde, Carolina, Puerto Rico
- Nearby airports
- Luis Munoz Marin International Airport (SJU)
- Area description
- Located on the Northern coastal plains of Puerto Rico, San Juan is the nations capital and largest city. With a storied past and a folklore as vibrant as any in the Caribbean, San Juan has been the focal point of Puerto Rico for centuries.
Though formally settled in 1521 by Spanish colonists, San Juan was first discovered in 1508 by famed explorer Ponce de Leon who named the city in honor of St. John the Baptist.
Since the 16th century, San Juan has been a major point of departure for expeditions to the New World. Today, San Juans vibrant culture calls to millions of tourists who arrive on its shores annually in search of its tropical atmosphere and cultural treasures. And whether your passion is history or surfing, shopping or bird watching, with so many things to do in San Juan, Puerto Rico, you will enjoy an unforgettable experience.
Nearby points of interest
- Port of San Juan: 6.5 mi
- Castillo San Felipe del Morro: 6.6 mi
- Bacardi Rum Factory: 7.1 mi
- Arecibo Observatory: 49 mi
Dining
- BLT Steak
- BLT, which stands for 'Bistro Laurent Tourondel,' has redefined steakhouse dining with its modern décor and infusion of classic French techniques. The restaurant integrates traditional elements of a cozy French Bistro with those of a stylish, urbane boite. A palette of chocolate browns and golden ambient lighting suggests comfort and luxury. The eye-catching bar at the front of the restaurant features toffee-colored bar stools, while the relaxed dining room combines Macassar ebony tables, deep caramel-colored banquettes and walnut floors to create warmth amid modernity. **Dinner is served everyday from 6P 11P.
- IL Mulino New York
- Savor a taste of Italy in the Caribbean as you dine in the elegant, old-world atmosphere of Il Mulino New York and linger over the vibrant flavors inspired by the cuisine of Italy's Abruzzi region.
Signature dishes include Spaghettini Bolognese, Rack of Lamb, Veal Chop, and legendary Langoustines
Impressive wine list
Professional wait staff skilled in the classic European tradition of tableside cooking - Mares
- Forged and inspired by the natural abundance of tropical life, Mares is a casual dining destination offering a range of the Atlantic and Caribbeans finest cuisine. Chef Simon Porters cuisine reflects his island experiences and appreciation for purity and simplicity. Mares design is warm and bright with subtle allusions to its Caribbean heritage. Café-style atmosphere Indoor dining or al fresco overlooking the pool and gardens, Monday to Sunday, breakfast 7 a.m. to 11 a.m., lunch 12 p.m. to 4 p.m. Capacity: 134 inside, 60 on the terrace
- The Ocean Bar & Grill
- Take in ocean views as you experience the pleasures of the hotel's most casual restaurant - The Ocean Bar & Grill. Al fresco lunch specialties, sandwiches and salads, exotic drinks available in the restaurant and beach or poolside, views of the white sand beach and the Atlantic Ocean; located beachfront with direct access to the beach and pool.
Hours of operation: Cocktails (Bar) - 10:30 a.m. until 6 p.m. / Monday and Tuesday
Cocktails (Bar) - 10:30 a.m. until 9 p.m. / Wednesday through Sunday
Lunch (Restaurant) - 11:30 a.m. until 5:30 p.m. / Daily
Dinner (Restaurant) Sushi Menu - 6 p.m. until 9 p.m. / Wednesday through Sunday
Food and Beverage service at the pool and beach area - 11:30 a.m. until 5 p.m. / Daily. - The Lobby Lounge
- The Lobby Lounge immerses the senses in the wonders of Puerto Rico's cuisine and culture. Puerto Rico's diverse cultural influences- Spanish, Taino and African- are reflected in the music, cuisine and rums.
Our menu is designed to allow the sampling of many flavors through tapas style food portions and beverage flights including martinis, wines and rums.
Our Rummier will be pleased to guide you in sampling and selecting from our extensive rum list, while providing an understanding of each rum and its historical and cultural place in Puerto Rico.
Hotel Policies
- Check-in:
- 1600
- Check-out:
- 1100
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (301)
Ratings and reviews for The Ritz-Carlton, San Juan Hotel
- All travelers (301) 4.3 / 5
- Business (3) 4 / 5
- Couples (146) 4.4 / 5
- Families (102) 4.3 / 5
- Friends (38) 4.4 / 5
- Singles (11) 4.4 / 5
- L.G.B.T. (1) 3 / 5
- Amenities:
- 4.4
- Room cleanliness:
- 4.6
- Hotel staff:
- 4.6
- Room comfort:
- 4.5
- Location:
- 4.2
- Value:
- 3.9
88%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Bilbito
Ritz-Carlton San Juan
The Ritz-Carlton experience is always similar around the world. I chose the hotel because their beds are always a pleasure to sleep in with all the pillows and linens. Of course, service is always a draw, as well as the fine dining that is offered. Overall, the Ritz-Carlton experience is always very enjoyable.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 3
- Value:
- 2
Reviewer score
Would not recommend
xtrm143
nice hotel
the hotel is in a good location, the beach was nice but you could pay less at another hotel and just go to the beach, drinks are so expensive at the hotel, your best bet is to buy a small cooler and by drinks form the grocery store, you pay a lot of money for these rooms and they dont offer free breakfast or a free drink which i thought that is the least they could do, i have stayed at cheaper hotels which have offered much more than the ritz carlton offered
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 4
- Value:
- 1
Entertainment tip:
Short drive from hotel
if you want to go and see the sites bring your GPS because most tours that are offered are ranging 150 dollars, when you can rent a car and go to all the places you want to go and you can take your time enjoying the sites
Reviewer score
Would recommend
Anonymous
nice hotel but food expensive...
The hotel was great , friendly staff beautifull place, my son was only 11 mths old and he loved the pool , we had a great time even though we were only there for 3 nights and most of the time we were touring and were outside of the hotel, but the food was not to my expectaions it was very expensive and not a lot of chooises, and a lot of ppl there was complaining , other than that it was great we had a babysitter on call that was certified and recomended by the hotel itself we used them to babysit for us 2 nights and we went to have dinner and drink me and my husband taxi cab fair to old san juan were most of the stuff is $19 or take a bus which is more cheaper and its safe,spa at the hotel was a joke I thought my husband could have done a better job than the lady who gave me a message, but overall it was great getaway.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 3
- Value:
- 3
Dining tip:
Short drive from hotel
maramalade was great food, very clean and dragonfly , if we had stayed longer we would have gone to other islands which was 1 hr drive away.
Reviewer score
Would recommend
ARH
Puerto Rico
Just there for one night before going on a cruise. Everything was fine, clean and what's expected at a Ritz hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 3
- Room comfort:
- 5
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
Jschenck17
Puerto Rico is a GREAT place!
The hotel was nice. Not exactly up to my Ritz-Carlton standards, but very nice.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 5
- Value:
- 3
Dining tip:
Short drive from hotel
30 minutes... hit the "pork highway" in Cayey! El Rancho Original is the best!
Reviewer score
Would recommend
Anonymous
More than happy!
Loved the hotel, the staff completely. Staff was extremely pleasant and friendly beyond words! The only slight disappointment was that I did not get the king bed I requested (full knowing there was a chance on a busy holiday weekend). I got a dbl bedded room, however, I was well compensated by the perfect view of the pool and full front ocean.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Nightlife tip:
Short walk from hotel
Being a Ritz hotel, it is in line with the elegance of the chain, therefore if you want more "party" but the quiet in the evening, just head down the road to the El San Juan. The hotel there is the equivalent of Las Vegas ala Puerto Rico! So go Salsa or go to the club and then you can leave the party there and go to a quiet hotel...
Reviewer score
Would recommend
Anonymous
Service at it's best!
We laid at the pool and played at the casino. The food and service was good, but a little expensive. The beach was flawless.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
shitsu
IT WOULD'VE BEEN OUTSTANDING
Well it is a great misfortune that I had to suffer because of the miscommunication on the part of the hotel company and orbitz. I was a victim because orbitz failed to communicate to me that there was a hotel policy that required that a certain dollar amount had to be deposited per day during the duration in which I booked it for. Since ORBITZ did not know because the hotel did not communicate this valuable peace of information I had to suffer as a distraught victim of failure to communicate between these to companies. I showed up to the hotel expecting to get checked in and retire for the night after experiencing a 5 hour delay from my airline and what I got stuck with was an option to pay the deposit or find another hotel. So I am like I was never alerted of this alleged deposit during my booking and if I give the deposit then I will have no money to sustain myself while in PUERTO RICO. So I would not be able to eat or go on any of the excursions that was planned. So my choice was abruptly reduced to getting another hotel at 2200 hours. It took the orbitz representative close to three hours to find me another hotel with my standards as the RITZ-CARLTON as I so chose from the other hotels before picking the RITZ-CARLTON during my selection process for booking. The hotels that I chose were unaccommadating that were at my standards so I was further reduced to a hotel that was grossly substandard. So needless to say that my stay at the selected hotel was very very painstaking while I was in the beautiful ISLAND OF PUERTO RICO. I felt violated that I had to stay at such a hotel that I did because of miscommunication amongst these two companies. So this has left my trip a waste of time and an unhappy and unforgettable moment. I will no longer use ORBITZ in booking anything else or let my friends book anything through this company. No one should have to suffer in the manner in which I did because of failure to commnicate.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
zipline
don't go to eat
Everything was lovely except there must be mold in the ice lines , I could not order a drink with ice in it because it tasted like mold. The food in every restaurant was horrible,almost inedible. I have never experienced bad food at a RC in any city.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 3
- Value:
- 4
Reviewer score
Would recommend
Hotel Specialist
Hotel Review
The location was great the staff was friendly and well informed of the activities.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 5
- Value:
- 3
Nightlife tip:
Short walk from hotel
Best nightclub in El San Juan Hotel 5 minutes away.
