$222 Avg/night
Rate and special offer based on Check-in: Sep 27, 2015 Check-out: Sep 30, 2015

The Ritz-Carlton, San Juan

5 stars
View map of 6961 Avenue of the Governors, Isla Verde, San Juan, 00979

Hotel Overview

Reviewer score
4.4
out of 5
420 reviews
Great place to get laid

The hotel was amazing literally hookers everywhere! Cheap and willing to do anything for $20 Great... See full review

  • George M.
  • Aug 26, 2015
Family Vacay

The hotel was magnificent. I cut my arm on the lounge table and the hotel staff was more than... See full review

  • Erika G.
  • Aug 24, 2015
Looking to feel like a VIP for the duration of your stay? The Ritz-Carlton Suite offers panoramic views of the Atlantic Ocean.
Poolside dwellers are well equipped with the hotel's pavilions, cabanas, lounge chairs and towels. Attentive servers will also bring out ice cold beverages and food to enjoy while you soak up the sun.
General
The Ritz Carlton, San Juan
Location
Immerse yourself in total luxury and relaxation at The Ritz Carlton, San Juan, with two miles of sandy beaches to enjoy. Modern and sophisticated decor makes the 416 rooms both stylish and comfortable. Spa treatments include The Ritz Carlton Signature Massage and Sea Body Wrap, and you can take a dip with the kids in the beach-view swimming pool. Up for a game of tennis? Get practicing on one of the two oceanfront tennis courts. Culinary delights from the hotel's five locally-inspired restaurants will please your palate before you roll the dice at the elegantly decorated casino.
Dining
  • 416 guestrooms
  • 5 restaurants: BLT Steak, Il Mulino New York, Mares, Ocean Bar & Grill and The Lobby Lounge
  • 12,000-square-foot spa with 11 treatment rooms
  • Casino
  • Swimming pool with Jacuzzi overlooking the beach
  • Overnight laundry service available
  • 2 oceanfront tennis courts
  • 24-hour room service
Rooms
The beach is a short stroll from the hotel, tours of the Bacardi Rum Distillery are a short drive away, and visitors can brush up on their history at the El Morro Fortress. Shoppers can find a variety of goods and gifts to take home at Historic Old San Juan, home to outlet stores, restaurants, art galleries and museums.
Highlights
  • 416 guestrooms
  • 5 restaurants: BLT Steak, Il Mulino New York, Mares, Ocean Bar & Grill and The Lobby Lounge
  • 12,000-square-foot spa with 11 treatment rooms
  • Casino
  • Swimming pool with Jacuzzi overlooking the beach
  • Overnight laundry service available
  • 2 oceanfront tennis courts
  • 24-hour room service
Fees
  • The hotel charges a deposit of $50 to $150 USD per night. 
  • Breakfast fee is approximately $34 USD per person. 
  • In-room Wi-Fi access and Wi-Fi access in public areas are included in the resort fee.
  • Self parking fee is 21 USD per day. Valet parking fee is 28 USD per day.
Policies
Looking to feel like a VIP for the duration of your stay? The Ritz-Carlton Suite offers panoramic views of the Atlantic Ocean.
Poolside dwellers are well equipped with the hotel's pavilions, cabanas, lounge chairs and towels. Attentive servers will also bring out ice cold beverages and food to enjoy while you soak up the sun.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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The Ritz-Carlton, San Juan Rooms

Club Level
Club Room / Club Ocean View / Club Executive Suite - The Ritz-Carlton Club® Level redefines the luxury hotel experience, combining intimacy, comfort and exclusivity with the personalized service and attention to detail that are the hallmarks of The Ritz-Carlton. This oasis is often referred to as a hotel within a hotel, where a dedicated concierge attends to individual needs in a well-appointed, relaxed lounge environment. With continuous culinary offerings throughout the day (breakfast, light snacks, hors d' oeuvres, beverages and sweets) and access to a computer station - it is the ideal place to conduct business, plan a family outing or simply unwind.
Rooms
Superior Room / Pool View / Ocean View Room / Balcony Ocean View Room - Indulge yourself with the luxurious tropical surroundings of The Ritz-Carlton, San Juan. To best fit your needs we offer a variety of options.
Plush tropical décor accented with fine fabrics and carpets
Courtyard and pool views
Luxurious bathrooms with marble tiles
Choice of one king or two double beds*
Connecting rooms available*
* Subject to availability, and double bedded rooms cannot fit a rollaway

Amenities

  • WiFi
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
Restaurant
Room service
Services
Business center
Internet
WiFi

Nearby points of interest

  • Ocean Park: 2.5 mi
  • Museo de Arte de Puerto Rico: 3.6 mi
  • Bellas Artes: 3.7 mi
  • Jardin Botanico: 3.9 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 4 mi
  • San Juan Gate: 4.3 mi
  • Fine Arts Cinema: 4.8 mi
  • Puerto Rico Convention Center: 5.3 mi
  • Port of San Juan: 6.5 mi
  • Castillo de San Cristobal: 6.6 mi
  • Castillo San Felipe del Morro: 6.6 mi
  • Fortaleza Street: 6.9 mi
  • Plaza de Armas: 7 mi
  • Parque de las Palomas: 7 mi
  • Calle del Cristo: 7.1 mi
  • Ocean Park: 2.5 mi
  • Museo de Arte de Puerto Rico: 3.6 mi
  • Bellas Artes: 3.7 mi
  • Jardin Botanico: 3.9 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 4 mi
  • San Juan Gate: 4.3 mi
  • Fine Arts Cinema: 4.8 mi
  • Puerto Rico Convention Center: 5.3 mi
  • Port of San Juan: 6.5 mi
  • Castillo de San Cristobal: 6.6 mi
  • Castillo San Felipe del Morro: 6.6 mi
  • Fortaleza Street: 6.9 mi
  • Plaza de Armas: 7 mi
  • Parque de las Palomas: 7 mi
  • Calle del Cristo: 7.1 mi
  • Paseo de la Princesa: 7.1 mi
  • Museo del Nino: 7.1 mi
  • Bacardi Rum Factory: 7.1 mi
  • La Fortaleza - Palacio de Santa Catalina: 7.1 mi
  • El Viejo San Juan (Old San Juan): 7.1 mi
  • San Juan Cathedral (Catedral de San Juan): 7.7 mi
  • Museo de Las Americas: 8.2 mi
  • Arecibo Observatory: 49 mi

Dining

BLT Steak
BLT, which stands for 'Bistro Laurent Tourondel,' has redefined steakhouse dining with its modern décor and infusion of classic French techniques. The restaurant integrates traditional elements of a cozy French Bistro with those of a stylish, urbane boite. A palette of chocolate browns and golden ambient lighting suggests comfort and luxury. The eye-catching bar at the front of the restaurant features toffee-colored bar stools, while the relaxed dining room combines Macassar ebony tables, deep caramel-colored banquettes and walnut floors to create warmth amid modernity. **Dinner is served everyday from 6P – 11P.
IL Mulino New York
Savor a taste of Italy in the Caribbean as you dine in the elegant, old-world atmosphere of Il Mulino New York and linger over the vibrant flavors inspired by the cuisine of Italy's Abruzzi region.
Signature dishes include Spaghettini Bolognese, Rack of Lamb, Veal Chop, and legendary Langoustines
Impressive wine list
Professional wait staff skilled in the classic European tradition of tableside cooking
Mares
Forged and inspired by the natural abundance of tropical life, Mares is a casual dining destination offering a range of the Atlantic and Caribbean’s finest cuisine. Chef Simon Porter’s cuisine reflects his island experiences and appreciation for purity and simplicity. Mares’ design is warm and bright with subtle allusions to its Caribbean heritage. Café-style atmosphere Indoor dining or al fresco overlooking the pool and gardens, Monday to Sunday, breakfast 7 a.m. to 11 a.m., lunch 12 p.m. to 4 p.m. Capacity: 134 inside, 60 on the terrace
The Ocean Bar & Grill
Take in ocean views as you experience the pleasures of the hotel's most casual restaurant - The Ocean Bar & Grill. Al fresco lunch specialties, sandwiches and salads, exotic drinks available in the restaurant and beach or poolside, views of the white sand beach and the Atlantic Ocean; located beachfront with direct access to the beach and pool.
Hours of operation: Cocktails (Bar) - 10:30 a.m. until 6 p.m. / Monday and Tuesday
Cocktails (Bar) - 10:30 a.m. until 9 p.m. / Wednesday through Sunday
Lunch (Restaurant) - 11:30 a.m. until 5:30 p.m. / Daily
Dinner (Restaurant) Sushi Menu - 6 p.m. until 9 p.m. / Wednesday through Sunday
Food and Beverage service at the pool and beach area - 11:30 a.m. until 5 p.m. / Daily.
The Lobby Lounge
The Lobby Lounge immerses the senses in the wonders of Puerto Rico's cuisine and culture. Puerto Rico's diverse cultural influences- Spanish, Taino and African- are reflected in the music, cuisine and rums.

Our menu is designed to allow the sampling of many flavors through tapas style food portions and beverage flights including martinis, wines and rums.
Our Rummier will be pleased to guide you in sampling and selecting from our extensive rum list, while providing an understanding of each rum and its historical and cultural place in Puerto Rico.

Hotel Policies

Check-in:
4:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for The Ritz-Carlton, San Juan

Overall score

4.4 / 5
5.01.0
420 out of 420
Amenities:
4.4
Cleanliness:
4.6
Hotel staff:
4.7
Comfort:
4.5
Location:
4.2
Value:
4

89% would recommend to a friend.

Sort by:
Review of The Ritz-Carlton, San Juan

Reviewer score

5
5.01.0
George M.
Friends
N/A
Aug 26, 2015

Great place to get laid

The hotel was amazing literally hookers everywhere! Cheap and willing to do anything for $20 Great place to bring the wife and kids!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Friends

Review of The Ritz-Carlton, San Juan

Reviewer score

5
5.01.0
Erika G.
Family
N/A
Aug 24, 2015

Family Vacay

The hotel was magnificent. I cut my arm on the lounge table and the hotel staff was more than accommodating. They upgraded our stay with an Oceanfront room, invited us to dinner at their premier restaurant, and also invited us to breakfast the next day. The staff is very friendly, professional, and extremely helpful no matter where you are in the hotel there is always someone attentive, and willing to assist. Great hotel for top quality service! And kid friendly! :)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Family

Review of The Ritz-Carlton, San Juan

Reviewer score

5
5.01.0
Older New Yorker
Single
NEW YORK
Aug 8, 2015

Very nice

I needed a brief respite from my harried life in NYC and this was great. I was by myself so I ended up being a little lonely and bored some of the time, but this was just what the doctor ordered. Nice gym and I appreciated the serenity area for adults without children at the pool. Carlitos the bartender at the Ocean Bar and Grill was great.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Single

Review of The Ritz-Carlton, San Juan

Reviewer score

3
5.01.0
Sz
Couples
Hempstead
Aug 4, 2015

Disappointed

This hotel is old and not big enough. It's not worth the money. The good thing is that the staff are very nice. I am not recommend this hotel. Maybe have another hotel around this one.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Couples

Review of The Ritz-Carlton, San Juan

Reviewer score

4
5.01.0
Tiffany G.
Family
N/A
Aug 1, 2015

Great Mother Daughter Trip

We will really enjoyed our stay at the Ritz Carlton. The pool and beach was amazing we spent most of our time relaxing and soaking in the sun. We enjoyed the location it allowed for us to walk to the nearby restaurants. The hotel staff was great and friendly and the room allowed for well needed sleep. Would definitely visit again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Family

Review of The Ritz-Carlton, San Juan

Reviewer score

5
5.01.0
adrian c.
Couples
N/A
Jul 24, 2015

Anniversary trip

Puerto Rico very nice and romantic hotel was the best I've ever stayed in treated us like a king and queen going back staying at ritz again

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of The Ritz-Carlton, San Juan

Reviewer score

5
5.01.0
Errol S.
Family
N/A
Jul 12, 2015

Amazing 20th anniversary with my wife. Service was incredible!

Hotel exceeded every expectation from the overall customary service, amenities and general hospitality displayed by all staff members.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of The Ritz-Carlton, San Juan

Reviewer score

5
5.01.0
Michael W.
Family
N/A
Jul 12, 2015

Great Second Honeymoon

The Ritz-Carlton exceeded our expectation! The staff was so very good. They made our stay much better because they were extremely pleasant and hard working. It has been a while since we have stayed in a hotel with turn down service, but the Ritz -Carltons service was better than any others. They set a pleasant mood for us every night.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of The Ritz-Carlton, San Juan

Reviewer score

5
5.01.0
John W.
Couples
Atlanta
Jul 10, 2015

really great!!!

I was impressed with the food actually. The service was Ritz quality and the location is unbeatable. 6hrs from my living room in Atlanta to my hotel room at the Ritz total. Would do it again tomorrow.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of The Ritz-Carlton, San Juan

Reviewer score

5
5.01.0
Richard M.
Family
miami
Jul 6, 2015

Good trip

Good location. Nice room. Fun pool. Good food. I would come back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

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