$116 Avg/night
Rate and special offer based on Check-in: Aug 3, 2014 Check-out: Aug 4, 2014

Sheraton Puerto Rico Hotel and Casino

4 stars
200 Convention Boulevard, San Juan, 00907
Hotel Overview
Reviewer score
3.8
out of 5
328 reviews
Excellent stay

Excellent hotel, clean rooms, friendly and helpful staff! See full review

  • Bsanchez
  • Feb 28, 2014
Fantastic couple getaway

Loved this hotel. It was close to everything the room was clean and comfortable. The staff was... See full review

  • Diana irene
  • Nov 13, 2013
Home to the biggest casino in San Juan, guests are onto a winner with the Sheraton Hotel Puerto Rico. Receiving multiple awards for its excellent service, the hotel boasts dazzling panoramic views of San Juan Bay. The fourth-floor, outdoor infinity pool offers an incredible experience along with poolside cabanas. When hunger hits, treat your taste buds at one of the three on-site eateries, including the District Bar, which offers custom cocktails.
Key facts
  • 503 guestrooms, including 22 suites
  • The largest casino in San Juan
  • Zen Spa Retreat
  • Fourth-floor infinity pool
  • 57,000-square-foot pool deck
  • Jacuzzi and wading pool for guests
  • Concierge services available
  • Bahia Beach Resort and Golf Club located close by (discounted rates available for guests)
  • 24-hour fitness center
Neighborhood
Located in the Convention Center District, the Luis Munoz Marin International Airport is just a five minute drive away, making it a perfect location for visitors who are flying in. A short walk or a taxi ride will have guests in the Old San Juan district in mere minutes, where they can experience local culture with shops, restaurants and galleries. Go out to sea with a cruise from the local port in San Juan, or stay on dry land and take a walking tour instead.
Hints and tips
Take time to enjoy the pool on the fourth deck, with its detached, relaxing atmosphere.

Golfers should take advantage of the Bahia Beach Resort and Golf Club discount.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

18.4537 -66.0881
Area served
San Juan, Puerto Rico
Nearby airports
Luiz Munoz Marin International Airport (SJU) - Estimate driving time 15 minutes.
Area description
Located in the San Juan Convention Center District, minutes from both the Luis Munoz Marin International Airport and from historic Old San Juan.

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Sheraton Puerto Rico Hotel and Casino Rooms

Traditional
City View, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system.
Superior
Superior rooms offer Bay Views, contemporary design, the Sheraton Sweet Sleeper Bed, 40' flat panel TV, work desk, high-speed Internet access, in room safe, closet with built in dresser drawers, iron and ironing board, hair dryer, coffee maker, iPod entertainment station.
Deluxe
Bay View with balcony, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system.
Executive Suite
One bedroom suite wit 675 sq ft parlor area, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system.
Club
Sheraton Club floor, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system. Access to Club Lounge on 12th floor featuring daily continental breakfast and evening cocktail hour.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Casino
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Tour desk
Meeting/Banquet facilities
Conference facilities
Gift shop
Internet
WiFi
Parking
Parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Fine Arts Cinema: 0.3 mi
  • Puerto Rico Convention Center: 0.4 mi
  • San Juan Gate: 0.7 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 0.9 mi
  • Bellas Artes: 1.2 mi
  • Museo de Arte de Puerto Rico: 1.5 mi
  • Port of San Juan: 1.6 mi
  • Castillo de San Cristobal: 1.7 mi
  • Castillo San Felipe del Morro: 1.8 mi
  • Fortaleza Street: 2 mi
  • Plaza de Armas: 2.1 mi
  • Parque de las Palomas: 2.1 mi
  • Paseo de la Princesa: 2.1 mi
  • Calle del Cristo: 2.2 mi
  • Museo del Nino: 2.2 mi
  • Fine Arts Cinema: 0.3 mi
  • Puerto Rico Convention Center: 0.4 mi
  • San Juan Gate: 0.7 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 0.9 mi
  • Bellas Artes: 1.2 mi
  • Museo de Arte de Puerto Rico: 1.5 mi
  • Port of San Juan: 1.6 mi
  • Castillo de San Cristobal: 1.7 mi
  • Castillo San Felipe del Morro: 1.8 mi
  • Fortaleza Street: 2 mi
  • Plaza de Armas: 2.1 mi
  • Parque de las Palomas: 2.1 mi
  • Paseo de la Princesa: 2.1 mi
  • Calle del Cristo: 2.2 mi
  • Museo del Nino: 2.2 mi
  • Bacardi Rum Factory: 2.2 mi
  • La Fortaleza - Palacio de Santa Catalina: 2.2 mi
  • El Viejo San Juan (Old San Juan): 2.2 mi
  • Ocean Park: 2.5 mi
  • San Juan Cathedral (Catedral de San Juan): 3.6 mi
  • Museo de Las Americas: 4.1 mi
  • Jardin Botanico: 4.2 mi
  • Isla Verde: 4.6 mi
  • Arecibo Observatory: 44.3 mi

Dining

Lobby Bar Lounge & Terrace
Bar Menu / hours of operation 11AM - 12AM / Lively Atmosphere / Casual Setting.
Pool Bar & Grille
Sandwiches / Vary / Poolside Atmosphere / Magnificent Bay View
Choices
Regional/International Cuisine / hours of operation 6:30AM - 11AM; 12PM - 4PM; 5PM - 11PM / All Day Dining.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (328)

Ratings and reviews for Sheraton Puerto Rico Hotel and Casino

Overall score

4.2 / 5
5.01.0
34 out of 328
Amenities:
4
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.8
Location:
3.5
Value:
4.6

94% would recommend to a friend.

Sort by:
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

2
5.01.0
Dissatisfied2013
San Juan, Puerto Rico
Nov 13, 2013

Great pool area!

The hotel is gorgeous, the location is not the best. It close to Condado and Old San Juan yet the hotel does not offer a shuttle bus like I was told when I called prior to booking my trip. We had to change rooms twice, our initial room the safe did not work, the carpet was filthy, and the wall was dirty as well. The woman at the front desk was not very accomadating and when we arrived back at 6pm after 3 hours of sitting by the pool area there was still issues with getting us a room! The pool area is gorgeous but the staff at the pool area isn't the best and the wait time just to order is horrible.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
4
Location:
2
Value:
4
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
Teazzy
New Jersey
Aug 21, 2013

Great Getaway

The hotel was very nice and the staff were great! The taxi that was provided by the hotel was expensive just only go around the corner. Glad we rented a car because everything was litterly 5 minutes away.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
3
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

5
5.01.0
Speechie74
New York
Apr 6, 2013

Perfect stay

Everything was great! Just wish it was closer to beach.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

5
5.01.0
Pappa Bear Ed
Barnegat, NJ
Mar 28, 2013

Vacation with kids...

The staff made our stay terrific. The room was very clean but we could have used a refrigerator. I was impressed with the decor & the easy access to the highways and Old San Juan...I will stay at The Sheraton again and will recommend it to others...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Money-saving tip: Not Applicable

Small restaurants in most small towns serve great food at extremely low prices...It's worth exploring the small town experience...

Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

5
5.01.0
Luss
Ny, Ny
Mar 27, 2013

Amazing getaway

The customer service was real good, the room service and the food was amazing. The room cleanliness was awesome. I would definitely return to this hotel on my next trip!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short drive from hotel

There's is a delicious restaurant in Old San Juan called Raices!

Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
Arlin P
New York,NY
Sep 19, 2012

Amazing weekend getaway

My experience at this hotel was truly amazing. Our stay was only for a weekend (Electric Daisy Carnival) Loved ALMOST EVERYTHING except the ridicoulous doubled prices at the gift shop. Though Service at Gift shop was GREAT. Hotel Staff, GREAT. Especially the one guy who helped my friend and I on the night we got in on insight to good bars and clubs. The Pool? THE BEST in town. I can be almost sure.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Dining tip: Short walk from hotel

Right across from the Hotel, Ficus. :D

Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
Baller t
New york
Sep 17, 2012

Vacation from school

Hotel inside is really nice we went in for a comcert that was really close to the hotel, right across from convention center in san juan friendly staff car rental place right inside, casino, good restaurants, a cery good stay

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
2
Value:
5
Dining tip: Short walk from hotel

Local fare very good and great prices, cassita miramar

Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

5
5.01.0
Liz T
New York, NY
Jul 13, 2012

Liz T

Beautiful hotel, great staff! Lovely amenities. New hotel in Condado Convention area - remote location but not too far removed.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
Nikmarie
San Juan, Puerto Rico
Nov 1, 2011

Good time

Great service, great quality, awesome pool area...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
3
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

5
5.01.0
Anonymous
Washington, DC
Aug 2, 2011

AMAZING!

AMAZING PLACE, COUNTRY, EVERYTHING WAS JUST PERFECT! WILL COME BACK!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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