$108 Avg/night
Rate and special offer based on Check-in: Aug 4, 2014 Check-out: Aug 5, 2014

Sheraton Puerto Rico Hotel and Casino

4 stars
200 Convention Boulevard, San Juan, 00907
Hotel Overview
Reviewer score
3.8
out of 5
328 reviews
Excellent stay

Excellent hotel, clean rooms, friendly and helpful staff! See full review

  • Bsanchez
  • Feb 28, 2014
Fantastic couple getaway

Loved this hotel. It was close to everything the room was clean and comfortable. The staff was... See full review

  • Diana irene
  • Nov 13, 2013
Home to the biggest casino in San Juan, guests are onto a winner with the Sheraton Hotel Puerto Rico. Receiving multiple awards for its excellent service, the hotel boasts dazzling panoramic views of San Juan Bay. The fourth-floor, outdoor infinity pool offers an incredible experience along with poolside cabanas. When hunger hits, treat your taste buds at one of the three on-site eateries, including the District Bar, which offers custom cocktails.
Key facts
  • 503 guestrooms, including 22 suites
  • The largest casino in San Juan
  • Zen Spa Retreat
  • Fourth-floor infinity pool
  • 57,000-square-foot pool deck
  • Jacuzzi and wading pool for guests
  • Concierge services available
  • Bahia Beach Resort and Golf Club located close by (discounted rates available for guests)
  • 24-hour fitness center
Neighborhood
Located in the Convention Center District, the Luis Munoz Marin International Airport is just a five minute drive away, making it a perfect location for visitors who are flying in. A short walk or a taxi ride will have guests in the Old San Juan district in mere minutes, where they can experience local culture with shops, restaurants and galleries. Go out to sea with a cruise from the local port in San Juan, or stay on dry land and take a walking tour instead.
Hints and tips
Take time to enjoy the pool on the fourth deck, with its detached, relaxing atmosphere.

Golfers should take advantage of the Bahia Beach Resort and Golf Club discount.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Sheraton Puerto Rico Hotel and Casino Rooms

Traditional
City View, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system.
Superior
Superior rooms offer Bay Views, contemporary design, the Sheraton Sweet Sleeper Bed, 40' flat panel TV, work desk, high-speed Internet access, in room safe, closet with built in dresser drawers, iron and ironing board, hair dryer, coffee maker, iPod entertainment station.
Deluxe
Bay View with balcony, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system.
Executive Suite
One bedroom suite wit 675 sq ft parlor area, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system.
Club
Sheraton Club floor, contemporary design and furnishings, featuring the Sheraton Sweet Sleeper Bed. High-speed Internet access, work desk, 40' flat panel television, hair dryer, coffee maker, iPod entertainment system. Access to Club Lounge on 12th floor featuring daily continental breakfast and evening cocktail hour.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Casino
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Tour desk
Meeting/Banquet facilities
Conference facilities
Gift shop
Internet
WiFi
Parking
Parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

18.4537 -66.0881
Area served
San Juan, Puerto Rico
Nearby airports
Luiz Munoz Marin International Airport (SJU) - Estimate driving time 15 minutes.
Area description
Located in the San Juan Convention Center District, minutes from both the Luis Munoz Marin International Airport and from historic Old San Juan.

Nearby points of interest

  • Fine Arts Cinema: 0.3 mi
  • Puerto Rico Convention Center: 0.4 mi
  • San Juan Gate: 0.7 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 0.9 mi
  • Bellas Artes: 1.2 mi
  • Museo de Arte de Puerto Rico: 1.5 mi
  • Port of San Juan: 1.6 mi
  • Castillo de San Cristobal: 1.7 mi
  • Castillo San Felipe del Morro: 1.8 mi
  • Fortaleza Street: 2 mi
  • Plaza de Armas: 2.1 mi
  • Parque de las Palomas: 2.1 mi
  • Paseo de la Princesa: 2.1 mi
  • Calle del Cristo: 2.2 mi
  • Museo del Nino: 2.2 mi
  • Fine Arts Cinema: 0.3 mi
  • Puerto Rico Convention Center: 0.4 mi
  • San Juan Gate: 0.7 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 0.9 mi
  • Bellas Artes: 1.2 mi
  • Museo de Arte de Puerto Rico: 1.5 mi
  • Port of San Juan: 1.6 mi
  • Castillo de San Cristobal: 1.7 mi
  • Castillo San Felipe del Morro: 1.8 mi
  • Fortaleza Street: 2 mi
  • Plaza de Armas: 2.1 mi
  • Parque de las Palomas: 2.1 mi
  • Paseo de la Princesa: 2.1 mi
  • Calle del Cristo: 2.2 mi
  • Museo del Nino: 2.2 mi
  • Bacardi Rum Factory: 2.2 mi
  • La Fortaleza - Palacio de Santa Catalina: 2.2 mi
  • El Viejo San Juan (Old San Juan): 2.2 mi
  • Ocean Park: 2.5 mi
  • San Juan Cathedral (Catedral de San Juan): 3.6 mi
  • Museo de Las Americas: 4.1 mi
  • Jardin Botanico: 4.2 mi
  • Isla Verde: 4.6 mi
  • Arecibo Observatory: 44.3 mi

Dining

Lobby Bar Lounge & Terrace
Bar Menu / hours of operation 11AM - 12AM / Lively Atmosphere / Casual Setting.
Pool Bar & Grille
Sandwiches / Vary / Poolside Atmosphere / Magnificent Bay View
Choices
Regional/International Cuisine / hours of operation 6:30AM - 11AM; 12PM - 4PM; 5PM - 11PM / All Day Dining.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (328)

Ratings and reviews for Sheraton Puerto Rico Hotel and Casino

Overall score

3.7 / 5
5.01.0
23 out of 328
Amenities:
3.9
Room cleanliness:
4.2
Hotel staff:
4
Room comfort:
4.3
Location:
2.8
Value:
3.5

70% would recommend to a friend.

Sort by:
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

3
5.01.0
Janet's Travels
New York
Feb 18, 2014

Decent Hotel Expensive

This hotel is decent, the pool is nice but small and not heated, it overlooks the parking lot below and the cruise liners. There is a small casino on the first floor with one of each of the table games and lots of slot machines. You will probably need a car if you stay here as there isn't much nearby but there is a cute little restaurant about 10 mins walk.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
3
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
Prince Alec
Boston, Mass
Feb 14, 2014

Birthday Vaca

Went to this Hotel last summer thinking it would be great and I would have lots of fun, I was dead wrong. The hotel is in the convention district near the harbor but nothing else. To get anywhere from the hotel you had to take a taxi which is costing you $15 to get there.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
2
Value:
4
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

3
5.01.0
Orlando traveler Nov 2013
Orlando, FL
Nov 23, 2013

Room smelled

I opened the door and was immediately hit with the smell of body odor...like sweaty, smelly people. The room looked nice but smelled bad. Took a couple of days to go away. I asked for air freshener and never received it but then everything I asked for I had to ask for at least twice. I don't know if it was the front desk not passing on my requests to housekeeping or housekeeping not following through but it was annoying. The costs of the restaurants was so high I never ate in them and the gift shop was ridiculous! Also, be prepared for the $15.00 a day resort fee you will be charged and the $16.00 a day self parking charge for the garage. Don't be deceived by the pics the pool is only about 4 ft deep and MUCH smaller than it looks. A lot of the pics make the hotel look better than it is. And be prepared to go everywhere by bus or taxi ($18.00 min from the airport). You can take the bus to Old San Juan for .75 cents but have quarters and be ready to wait on the weekends as it only runs every 30 min. Make sure you ask the driver if it's going to Old San Juan. DO NOT eat at the Sizzler down the street! The food was overpriced, it was dirty (don't use the bathroom!!) and the food was just bad. For what I paid I should have stayed closer to Old San Juan in another hotel. It was pretty to look at but really had not much else for the price. Casino was ok but you can really loose your money quickly.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
1
Value:
2
Dining tip: Short drive from hotel

Go eat in Old San Juan.

Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
BoriDaniel
Bronx, NY, USA
Aug 28, 2013

Great Hotel

Beautiful hotel, but no beach, and sheets aren't so pristine. Otherwise, really trendy.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
Dining tip: Short drive from hotel

Head to Ashford Ave for great dining options.

Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
4 business
Imperial valley
Jul 19, 2013

Great Experience

Staff is bilingual and are very courteous. I call them because my flight was late and it only took 2 minutes to make new arrangements.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Nightlife tip: Short walk from hotel

Its expensive on the tourist area but if you go a little bit farther is cheaper.

Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

4
5.01.0
ritarita2011
Boca Raton, FL, USA
Oct 9, 2012

Quick Get Away

My experience here was awesome. My room was clean and very comfortable. It was safe, I never felt as if I were in danger. Its my belief that this Sheraton went out of its way to hired only beautiful people. ;0)) I have no problem with that at all.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
2
Value:
5
Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

3
5.01.0
1 Vacationer
Kalamazoo Mi
May 26, 2012

San Juan vacation

I did not know about the $50 resort fee. It wasnt on any website. After a 5 and half hour flight, I checked in and went to my room only to find it dirty and not clean. I had to go back downstairs with 2 pieces of luggage to notify the front desk of this. Needless to say, they did upgrade the room to one with a balcony but I dont think I'll stay at this property again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
2
Money-saving tip: Not Applicable

Take the bus everywhere u can! Only .75 compared to $12-20 cab ride.

Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

5
5.01.0
Drgale
San Juan, Puerto Rico
Sep 18, 2011

Bucket List

Wanted to go to Puerto Rico for years! Loved the experience. Folks were very friendly. Enjoyed the history. Staff was amazingly helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Not Applicable

Biolumisence kayak tour

Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

5
5.01.0
Drgale
San Juan, Puerto Rico
Sep 18, 2011

Bucket List

Wanted to go to Puerto Rico for years! Loved the experience. Folks were very friendly. Enjoyed the history. Staff was amazingly helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Not Applicable

Biolumisence kayak tour

Review of Sheraton Puerto Rico Hotel and Casino

Reviewer score

3
5.01.0
Anonymous
New York, NY
Aug 18, 2011

Eh so so

You get what you pay for. Lots of families with kids and warning that the infinity pool overlooks a parking lot. Construction going on across the street as well.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
2
Value:
3
Entertainment tip: Short drive from hotel

Hit old San Juan

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